2010 FORD FUSION Complaints

I HAVE A 2010 FORD FUSION AND THIS IS MY SECOND ENTRY INTO THIS DATABASE FOR A BROKEN STUD. AFTER ~21000 MILES, A SECOND STUD ON THE FRONT DRIVERS WHEEL HAS FAILED BY SHEARING COMPLETELY. ONCE AGAIN THE DEALER WILL ONLY REPLACE THE BROKEN STUD, LEAVING ME TO WORRY OVER THE REMAINING STUDS. ALSO, IT HAS TAKEN TWO NIGHTS FOR THE DEALERSHIP TO RECEIVE THE NEW STUD. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH WITH PRESSURE APPLIED TO THE ACCELERATOR PEDAL THERE WAS NO POWER RESPONSE AND THE RPMS BEGAN TO DECREASE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. UPON RESTARTING THE ENGINE THE VEHICLE OPERATED NORMALLY. THE FAILURE RECURRED TWELVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 39,500. THE VIN WAS UNAVAILABLE.

THERE WAS A RECALL ON THE 2010 FORD FUSION TRANSMISSIONS. I TOOK THE CAR IN ON 12/31/10 TO AUTOMAX FORD, KILLEEN, TX. THEY TOLD ME THAT NOTHING WAS WRONG WITH IT AND IT IS FINE. ON 3 AUGUST 2011 MY CAR FELT LIKE IT DID A DOWNSHIFT WHILE GOING DOWN THE HIGHWAY. AT THIS POINT MY ACCELERATOR FAILS TO WORK. THE CAR IS NOT IN ANY GEAR AND EVEN WHEN I GIVE THE CAR GAS THE ENGINE WILL NOT REV. I THEN HAVE TO COME TO A COMPLETE STOP AND PUT THE CAR IN PARK. WHILE IN PARK THE CAR IDLES REALLY HEAVY LIKE AND STUTTTERS TO KEEP GOING SO I HAVE TO TURN THE CAR OFF. WHEN I TURN THE CAR BACK ON IT WILL TURN OVER ABOUT 6 OR 7 TIMES BEFORE IT STARTS. I HAVE TO DO THIS PROCESS EVERY TIME THE CAR DOES THIS WHICH HAS BEEN ABOUT 6 TIMES IN THE PAST TWO DAYS. THE INCIDENT HAPPENS ON THE HIGHWAY AND IN REGULAR CITY DRIVING. I BELIEVE AUTOMAX FORD HAS FAILED TO DO THE INSPECTION RIGHT AND NOW THE RECALL LETTER IS EXPIRED AS OF APRIL 2011. I WAS ALSO DEPLOYED OVERSEAS DURING THAT TIME PERIOD OF EXPIRATION. *TR

WE HAD A PROBLEM WITH A TRANSMISSION LEAK EARLY ON DUE TO A BAD SEAL IN THE TRANS AXLE. IT WAS REPLACED AND ALL SEEMED WELL FRO AWHILE. THEN WE STARTED TO EXPERIENCE PROBLEMS WITH THE TRANSMISSION "SLIPPING" BETWEEN 2ND AND 3RD GEARS. TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS A "COMPUTER PROBLEM" THAT NEED AN UPDATE AND THAT IT SHOULD BE OK NOW. IT HAPPENED AGAIN AT A LATER DATE. TECHNICIAN TOOK IT FOR A DRIVE AND THEN TOLD MY WIFE THAT THERE WAS NOTHING WRONG, THAT IS THE WAY IT'S SUPPOSED TO SHIFT. AT TIMES IT JERKS REALLY BAD WHEN SHIFTING. NOT SURE IF THE TRANSMISSION PROBLEM CAN AFFECT MY FUEL IN-EFFICIENCY BUT, THE CAR IS FAR FROM THE MILEAGE ADVERTISED FOR THIS MAKE. TRANSMISSION PROBLEM IS INTERMITTENT AT THIS POINT. I'M AFRAID WE ARE GOING TO GET PUSHED RIGHT THROUGH OUR WARRANTY PERIOD, THEN THAT IS WHEN THEY WILL FIND THE PROBLEM! WE HAVE INSISTED ON A NEW TRANSMISSION FROM THE START, JUST TO BE STOPPED DEAD IN OUR TRACKS WITH A FLAT REFUSAL. HOPING I CAN UNLOAD THIS CAR BEFORE SOMETHING BIG HAPPENS. SEEMS A SHAME THAT FORD IS THE ONLY AUTOMAKER TO KEEP IT'S HEAD ABOVE WATER AND NOT HAVE TO BE BAILED OUT. THE SOONER THEY ADMIT THEY HAVE A PROBLEM HERE AND RECTIFY IT THE BETTER FOR EVERYONE. IF NOT, FORD WILL JOIN THE OTHERS AS A MODERN AMERICAN FAILURE! IF YOU HAVE ANY PROBLEM LIKE THIS PLEASE POST IT RIGHT AWAY! IN THE MEANTIME, WE ARE SHOPPING FOR A NICE SOLID JAPANESE MODEL. *TR

THE AUTOMATIC TRANSMISSION IN MY 2010 FUSION SE SHIFTS ERRATICALLY IN THE LOW GEARS. THE VEHICLE IS STILL UNDER WARRANTY SO I TOOK IT TO THE FORD STEALERSHIP. I HAD PULLED THE TRANSMISSION DIPSTICK AND NOTICED THAT THE FLUID WAS GREYISH BLACK COLORED. THEY TOLD ME THAT THE FLUID WAS SUPPOSED TO BE THAT COLOR. I ASKED THEM TO GET A BRAND NEW QUART OF THE MERCON LV FLUID, AND PROVED IT WAS A DARK RED. I TALKED THEM IN TO REPLACING THE TRANSMISSION FLUID FOR FREE. I SWEAR THE DEALERSHIPS LIE THROUGH THEIR TEETH TO KEEP FROM DOING ANYTHING FOR FREE UNDER WARRANTY. THE VEHICLE STILL SHIFTS FUNNY; IN THE FIRST TWO GEARS IT FEELS LIKE IT SLIPS EVEN THOUGH IT REALLY ISN'T SLIPPING. ITS JUST A CHOPPY SHIFT OF GEARS. THEY SAID THE WAY IT SHIFTS IS NORMAL, HOWEVER, WHEN I ASKED THEM TO PUT THAT IN WRITING AND SIGN IT, THEY WOULDN'T DO IT. THE RESPONSE WAS "IT HAS A 60K MILE POWER TRAIN WARRANTY." WAY TO CHANGE THE SUBJECT! APPEARS TO ME THAT FORD AND ITS CROOKED DEALERSHIPS ARE QUICK TO SELL YOU A CAR, BUT SLOW TO TAKE CARE OF YOU AFTER THE SALE. (IF THEY TAKE CARE OF YOU AT ALL THAT IS.) I THINK MIKE ROWE SHOULD TELL PEOPLE THIS ON THE FORD TV COMMERCIALS. *TR

WHILE DRIVING DOWN A VERY BUSY ROAD AT 45 MPH, MY ACCELERATOR CUT OUT, REDUCING ENGINE POWER TO IDLE AND CAUSING ME TO ALMOST BE HIT BY 3 DIFFERENT VEHICLES WHILE TRYING TO FIND A PLACE TO STOP. I HAD MY WIFE AND MY INFANT SON IN THE CAR. THIS WAS UNACCEPTABLE FOR A VEHICLE THIS NEW! THE MAINTENANCE LIGHT (WRENCH) CAME ON..BUT WENT OFF AFTER I SHUT THE VEHICLE DOWN AND RESTARTED, TO WHICH THE CAR THEN RAN NORMAL. I THEN HAD IT ACCELERATE UNCOMMANDED, AT THAT POINT A SHUT IT DOWN AND HAD IT TOWED TO THE DEALERSHIP. I AM WAITING TO HEAR WHAT THEY SAY ABOUT IT. 37,000 MILES SEEMS TERRIBLY LOW TO BE HAVING THESE TYPES OF "ISSUES" IT IS A 2010 FORD FUSION SE 3.0L, AND I AM NOT HAPPY! *TR

2010 FORD FUSION PURCHASED IN DECEMBER 2010 CONTINUES TO HAVE THE HOOD RELEASED WHEN DRIVING. THE VEHICLE HAS BEEN TAKEN BACK TO PAULI FORD MANY TIMES SINCE I OWNED THE CAR.....WITHOUT SUCCESS IN FIXING THE PROBLEM, I HAVE INFORMED PAULI FORD/ST. JOHNS MICHIGAN AND ALSO FORD MOTOR CO. OF THE PROBLEM AND THAT MY CONCERN IS THAT WHILE DRIVING AN ACCIDENT MAY OCCUR. THE LAST DATE THE HOOD OPENED IS BELOW BUT THE PROBLEM HAS CONTINUED SINCE THE VEHICLE WAS OWNED. *TR

FORD 6F35 TRANSMISSION HAS "DEAD SPOTS", JERKINESS AND HARD SHIFTING SINCE I OWNED THE CAR. AT 56,500 MILES, TRANSMISSION FLUID WAS FOUND TO BE LEAKING FROM THE DRIVE SHAFT AXLE AND THAT HAD TO BE REPLACED UNDER WARRANTY. THE TRANSMISSION IN THIS CAR IS DEFECTIVE AND SHOULD BE REPLACED. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE PASSENGER SIDE FRONT AND DRIVERS SIDE VEHICLE STUDS WERE BROKEN AND REPLACED AT MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER, AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 50,000.

THE TRANSMISSION SLAMS INTO REVERSE WHEN COLD, SLIPS BETWEEN GEARS, SEEMS TO POP INTO NEUTRAL, RPM SHOOTS TO OVER 4000, SLAMS BACK INTO GEAR SO HARD YOU'D SWEAR THE CAR HAS BEEN REAR-ENDED. THE "WRENCH" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED TSB TO REPLACE THE PCM COMPUTER--DIDN'T HELP. THE CAR DID THE SAME THING AS I DROVE IT HOME FROM THE DEALER. THIS IS IN NO WAY A COMPLAINT ABOUT OUR DEALER. THIS SERVICE DEPARTMENT ALWAYS GIVES US GREAT SERVICE, AND ARE WILLING TO DO ANYTHING THEY CAN TO HELP US, BUT WHAT ARE THEY SUPPOSED TO DO? THEY DIDN'T DESIGN OR BUILD THIS MONSTROSITY. THEY ARE IN CONTACT WITH FORD FACTORY ENGINEERS TO TRY TO SOLVE THIS PROBLEM, BUT NO ANSWERS ARE FORTHCOMING. WE ARE AFRAID TO STRAY FAR FROM HOME WITH THIS FUSION. IF WE CAN'T JUST GO ANYWHERE WE WANT WITH THE CAR, WHAT GOOD IS IT TO US? THE INTERNET IS AWASH WITH HORROR STORIES ABOUT THIS DEFECTIVE TRANSMISSION. THIS IS A KNOWN ISSUE. AS OF THIS WRITING, THERE ARE OVER 60 COMPLAINTS ON THIS NHTSA SITE ABOUT THIS EXACT PROBLEM. HOW MANY MORE ARE NEEDED BEFORE THE AGENCY TAKES SOME ACTION? *KB