2012 FORD FUSION Complaints

The contact owns a 2012 Ford Fusion. The contact stated while driving 50 MPH, an unknown warning message for the power steering appeared on the instrument panel along with an audible chime. The contact stated that excessive force was needed to steer the vehicle as she moved to the shoulder of the highway. Due to the failure, the contact had the vehicle towed to her home. The manufacturer was notified of the failure and she was given an estimate for the diagnostic fee and repair. The contact was then referred to the NHTSA for further assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (STEERING) which she linked to the failure. The vehicle was not repaired. The failure mileage was approximately 230,000. Consumer stated steering has a recall and was told to call and report the vehicle not being safe.

Driver’s side door latch/handle suddenly became unoperational from the interior of the vehicle. This is a safety hazard — after struggling with the handle to get out of the vehicle, my wife resorted to climbing over the console and exiting out the passenger door. Called local Ford dealer and they say because the 2012 door latch is not under recall, they won’t replace the handle without us paying parts and labor. They expressed no interest in exploring this safety issue short of us bankrolling the cost, despite the fact that there are recalls for this same safety defect on Fusions in other production years. The 2012 door latch should be recalled. The handle is toast - we cannot exit our Fusion out the driver’s door. We are ordering a part to replace the latch, performing the labor ourselves.

I was driving and the advanc Trac and the power steering check light came on and within 3 to 5 minute of both codes flashing, the power steering service now came on and the steering wheel locked up as I was traveling 55mph with traffic all around nearly causing me to crash with other cars within a sharp curve because of steering wheel locking up as I was in fast lane and had oncoming traffic coming from opposite direction. I barely was able to pull into slower lane and had to use all my body weight and strength to maneuver off the highway to safety. A very terrifying event with only a few moments of prior notice of any problem with the car. This needs to be a safety recall, because of such a short notice, the indicator changed to service power steering now faster than I could change lanes to get off of congested highway. This could have been a deadly ending or caused serious injury for me and other nearby motorists had I not immediately turned on my hazard signal and started tapping brakes to warn others of my perilous situation. I have not had any prior indicator lights alerting me of any problem with the steering. And the warning of any problem was less than 5 minutes before it told me to service power steering now and the lock down of the steering wheel. Too short of a notice especially speeding down a congested highway amongst other drivers who were unaware of the dire situation of trying to control my car and not causing a major collision of multiple cars. I have not reported to anyone as it only happened yesterday and is now the weekend but the vehicle is available for inspection at any time. I had to call for someone to pick me up because I was stranded and I shook so bad from the experience. A friend with a tow trailer and my husband loaded the car and brought to my home. Too dangerous to drive. I am going to contact the dealership first thing Monday to have them check it out. I really need my car because I can't afford to purchase another.

Failed Power Steering Assist (Electronic Steering) and AdvanceTrac Assist. Steering wheel hard to turn, and will cause an accident. Current bulletin recall for power assist feature, only applies to Ford Fusions Manufactured after August 2012. I am requesting that the current open recall for Ford Fusions be limited to ALL Ford Fusions from 2010-2012. Mine was manufactured in July, 2012 and is NOT covered under current recall. Many Fusion owners are requesting for this recall to be open for ALL Ford Fusions from years 2010-2012. It has appeared that most 2010-2012 fords fusion owners are experiencing lack of power steering in the electronic steering. Consumer's vehicle is not under the current Ford recalls, as other owners. The rack and electric gears have failed in my Fusion, as well as other fusions as stated. Consumer's Fusion is actually in-between recalls. The recent recalls are for Ford 19S26, and Ford 15S18.

After Replacing some Calipers, Rotors & Pads I took My vehicle to Meineke Car Care Center in Lawrence, Indiana to have the Brake system Flushed ("Bled") I got my car back and immediately after pulling off I had NO PEDAL! ALMOST GOING THROUGH A FENCE! My Hand Brake saving me intime. I declined to have it reserviced at Meineke and had it looked at by a Local Mechanic I trust. He informed me After Bleeding the Master Cylinder, ABS Module with a Scan Tool and All Calipers that there was still no pedal. Which meant one thing The HCU on the ABS Module is Bad. Which was likely because 2006-2010 Models of the Ford Fusion have a Recall on the ABS/HCU for Loss of Brakes. WHY THE 2012 MODELS DO NOT HAVE A RECALL ASWELL IS BEYOND ME? Even though the 2012 Model Shares ALOT of Key components with the previous year's models. Including the ABS/HCU. Why is the 2012 not included? Obviously Corporations, Federal Regulators & Insurance companys in Kahoots to dampen the blow back to the Automotive industry AT THE EXPENSE OF PEOPLES LIVES!!! DO THE RIGHT THING

The contact owns a 2012 Ford Fusion. The contact stated while driving 55 MPH, the power steering indicator light illuminated. The contact drove home without power steering functionality. Additionally, the vehicle was pulling to the right. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with power steering failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000

The advanctrac power ateeeing Vera or continue to malfunction. Safety put a risk because can’t steer the vehicle or turn which causes a collision. It has went outa total of 4 times since I purchase the car two years ago. The dealership is whom time me this model of vehicles has this issue. They reset but it cost 135 dollars each time. They no warning till it gone out, then the advancetrac power steering light will appear. Ford is aware of this why not recall.

After starting the car, the brakes were not working properly--it required a lot of pressure to get the brake pedal to work. The brake light also came on indicating a problem with the ABS. After turning the car off and restarting it, the brakes worked fine again. The same thing happened the next day. That's when we took it for repairs. Our mechanic advised us to take it to a Ford dealer. Santa Monica Ford told us the ABS module and HCU need to be replaced at a cost of $2800 (and because there are delays getting the parts from Ford, it will take at least a couple of weeks). There is a related recall on Ford Fusions up to 2010, NHTSA campaign number: 19v904000 (service brakes, hydraulic). After some research, it's apparent that this is a common problem for Ford Fusion 2011 and 2012 models as well. It looks like the problem extends through 2012 and the recall should apply to those model years as well.

The contact owns a 2012 Ford Fusion. The contact stated while starting the vehicle, the steering wheel was difficult to turn. The contact stated that the power steering warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 170,000.

I currently am the owner of a 2012 Fusion Hybrid. My transmission is not shifting properly. I have had the PCM updated as an attempt to correct the issue. It will rev high, like a race car, and drives like a race car. It does not shift into higher driving gears as designed. My son, who is a student driver, isn't safe to drive it. I believe that this is an issue that Ford is aware of and the dealership is wanting $5000-$6000 to fix. There are no warning lights on, so the dealership gets almost $200.00 for a diagnostic. This is not fair to the consumer.