2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - FULLERTON, CA

    I BOUGHT MY 2010 FORD FUSION APPROXIMATELY 18 MONTHS AGO, HAVE HAD THE TRANSMISSION BROKEN DOWN, REBUILT REPROGRAMMED AND AM NOW BEING TOLD THEY CAN FIND NOTHING WRONG WITH MY CAR. HOWEVER, SEEING HOW I AM THE ONE WHO HAS NARROWLY ESCAPED SEVERAL HIGHLY DANGEROUS COLLISIONS ON BOTH STREETS AND HIGHWAYS I FIND IT REALLY HARD TO BELIEVE NOTHING IS WRONG WITH MY TRANSMISSION. WHILE DRIVING THE TRANSMISSION WILL GET STUCK WHILE SHIFTING FROM ONE GEAR TO THE NEXT, USUALLY BUT NOT LIMITED TO 2ND, 3RD & 4TH GEAR AND WILL SOMETIME SLIP GEARS WHEN TRANSITIONING FROM REVERSE TO DRIVE. I HAVE TAKEN MY CAR IN FOUR TIMES NOW AND AM CONTINUALLY TOLD THEY CAN FIND NOTHING WRONG WITH THE TRANSMISSION. THESE HIGHLY DANGEROUS TRANSMISSION MISFIRES HAPPEN EVERY DAY I DRIVE MY CAR, NO MATTER THE DRIVING CONDITION. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - GREENSBORO, NC

    WHILE TRAVELING AT HIGHWAY SPEED ON A 4-LANE DIVIDED HIGHWAY, A SLOW-MOVING VEHICLE MERGED IN FRONT OF OUR FUSION FORCING A HARD BRAKING EVENT (THERE WAS SOMEBODY COMING UP FROM BEHIND IN THE LEFT LANE, PREVENTING A LANE CHANGE AT THAT INSTANT). THE FUSION WAS SLOWED DOWN TO 50-55 MPH AS THE CAR FROM BEHIND PASSED. THIS ALLOWED A LANE CHANGE TO AVOID HITTING THE CAR THAT PULLED IN FRONT TO BEGIN WITH. HOWEVER, IN ORDER TO KEEP UP WITH THE FLOW OF TRAFFIC, 100% ACCELERATOR PEDAL WAS REQUIRED. AS THE FUSION ACCELERATED UP TO NEAR THE ORIGINAL SPEED, THERE WAS A WHINING SOUND COMING FROM UNDER THE HOOD, THEN A VIOLENT JOLT. THIS JOLT SEVERELY SHOOK THE CAR, CAUSED A SUDDEN DECELERATION AND TO SWERVE ON THE HIGHWAY. LUCKILY, MY WIFE WAS ABLE TO KEEP CONTROL OF THE CAR. THE SEAT BELT GRABBED. HAD MY WIFE NOT BEEN WEARING THE SEAT BELT, SHE IS CONVINCED THAT SHE WOULD HAVE BEEN THROWN INTO THE STEERING WHEEL. THE CAR WAS TAKEN TO A NEARBY FORD DEALERSHIP. NO PROBLEMS WERE FOUND. (HOWEVER, A FAULT CODE SPECIFIC TO HYBRID VEHICLES WAS LOGGED IN THE PCM MEMORY.) THIS APPEARS TO BE A CONTINUATION OF THE TRANSMISSION PROBLEMS THIS CAR HAS BEEN EXPERIENCING SINCE THE DAY AFTER I PURCHASED THE CAR IN AUGUST, 2010 - AND FORD HAS BEEN UNABLE TO CORRECT. THIS VEHICLE HAS BEEN INTO THE FORD DEALER NUMEROUS TIMES FOR TRANSMISSION ISSUES. THE CAR IS NOW AT MY LOCAL DEALERSHIP.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 FORD FUSION
    - BROOMFIELD, CO

    WHILE PULLING OUT OF THE DRIVEWAY A NEIGHBOR NOTICED A LUG NUT FALL OFF MY VEHICLE. I STOPPED THE CAR IMMEDIATELY AND WE DETERMINED THAT THE CAR WAS MISSING 2 LUG NUTS, ONE FROM EACH FRONT TIRE. WE WENT TO MAKE SURE THE REMAINING LUG NUTS WERE SECURELY ATTACHED AND WHEN APPLYING A SLIGHT AMOUNT OF PRESSURE TO ANOTHER LUG NUT IT SNAPPED OFF. THIS HAPPENED WITH TWO NUTS. THE INSIDE STUD THAT THE LUG NUT ATTACHED TO LOOKS AS IF THE METAL IS CRUMBLED. THE VEHICLE HAS 13600 MILES ON IT AND HAS HAD THE TIRES ROTATED ONCE AT 6600 MILES BY THE FORD DEALERSHIP WE PURCHASED THE CAR FROM. THIS IS WELL WITHIN THE STANDARDS THE WARRANTY REQUIRES (AT 7500 AND 15000)

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 FORD FUSION
    - SAN ANTONIO, TX

    WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE'S ENGINE WOULD SHUTDOWN AND ALL POWER ASSIST FEATURES WOULD BE DISENGAGED. THE CHECK ENGINE, CHECK TRACTION CONTROL, CHECK OIL PRESSURE, CHECK TEMPERATURE, AND LOW FUEL WARNING MESSAGES WOULD ILLUMINATE. THE VEHICLE SUFFERED FROM THESE SYMPTOMS APPROXIMATELY 13 TIMES OVER THE COURSE OF 1000 MILES ULTIMATELY RESULTING IN SEVERAL EVASIVE MANEUVERS TO AVOID COLLISIONS CAUSED BY THE LACK OF ENGINE POWER. THE VEHICLE SPENT 27 DAYS IN THE SHOP AND ULTIMATELY THE MAIN ECM WAS REPLACED. THE SYMPTOMS HAVE SINCE CEASED, BUT I AM CONCERNED THAT THEY MAY START AGAIN SINCE THE SYSTEM FAILURES SEEMED TO INCREASE WITH 100+ DEGREE AMBIENT AIR TEMPERATURES.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2010 FORD FUSION
    - CENTERVILLE, SD

    TL-THE DRIVER OWNS A 2010 FORD FUSION. THE DRIVER STATED THE VEHICLE WOULD SHAKE VIOLENTLY WHILE ACCELERATING FROM A STOP AND RPMS WOULD ALSO INCREASE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 20,400. SM.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - LYON MOUNTAIN, NY

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT IN COLD OR SNOWY WEATHER, THE BRAKES WOULD EXHIBIT A GRINDING AND AN INCREASE IN STOPPING DISTANCE. THE CONTACT BELIEVED THAT THE VEHICLE WAS NOT DESIGNED FOR THE CLIMATE IN WHICH HE RESIDED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS BECAUSE OF THE WEATHER CONDITIONS. THERE WERE NO REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 24,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - LANCASTER, PA

    I FULLY AGREE WITH THE FOLLOWING PREVIOUS COMPLAINT: 2010 FORD FUSION HYBRID FRONT SEAT HEADREST/RESTRAINT. THE FRONT SEAT HEADRESTS PROTRUDE FORWARD WELL PAST THE PREFERRED ALIGNMENT OF THE SPINE. THE DRIVER IS COMPELLED TO OPERATE THE VEHICLE WITH HEAD PUSHED FORWARD. THIS POOR ERGONOMICS HAS RESULTED IN NECK AND BACK PAIN, HEADACHES, AND GENERAL DISCOMFORT. THE MANUFACTURER SHOULD CONSIDER A REDESIGN AND MAKE SUCH REDESIGN AVAILABLE TO CONSUMERS. THIS SITUATION IS SO BAD THAT I HAVE REVERSED THE POSITION OF THE HEAD RESTS, THUS RENDERING THEM TOTALLY INEFFECTIVE. I AM UNABLE TO DRIVE OR RIDE IN THIS CAR WITH THE HEAD RESTS IN THE NORMAL POSITION. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - JOHNSON CITY, TN

    I HAVE A 2010 FORD FUSION SE WITH 12593.2 MILES WHICH I PURCHASED NEW. THE WHEELS HAVE NEVER BEEN REMOVED FROM THE VEHICLE. BEFORE REMOVING THE LUG NUTS OF THE FRONT DRIVERS' WHEEL TO DO A TIRE ROTATION, I NOTICED A LUG NUT MISSING. THE STUD HAD FAILED. I AM VERY WORRIED ABOUT THE REMAINING STUDS AND HAVE READ THAT OTHERS HAVE HAD SIMILAR FAILURES. I WILL BE CONSULTING MY DEALER MONDAY FOR A SOLUTION. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - AUSTIN, TX

    TRANSMISSION FAILURE AND ISSUE PERSISTS. OCCASIONALLY, WHEN ACCELERATING FROM A STOP OR A LOW SPEED, THE TRANSMISSION WILL SLIP AND CATCH VIOLENTLY. THE WHOLE CAR SURGES AND JERKS FORWARD CAUSING THE TIRES TO CHIRP. IF THIS WERE TO HAPPEN ON A DAY WITH INCLEMENT WEATHER, THE CAR COULD LOSE CONTROL AND CAUSE AN ACCIDENT. FORD REBUILT THE TRANSMISSION IN SUMMER OF 2010 AFTER FINDING BURNT CLUTCH PLATES. FORD HAS NOT REPAIRED THE ORIGINAL ISSUE AFTER TAKING THE VEHICLE IN 7 TIMES. ALSO, EVERY TIME THE TRANSMISSION JERKS, BURNING TRANSMISSION FLUID IS SMELLED INSIDE THE CAR THROUGH THE AC VENTS. FORD CLAIMS IT IS LEFTOVER FLUID FROM PREVIOUS REPAIRS, BUT AFTER 6 MONTHS, THE SMELL IS STILL THERE. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - BRUNSWICK, ME

    TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE OPENINGS IN THE WHEELS ALLOWED ICE TO FREEZE INSIDE AND WOULD CAUSE THE VEHICLE TO VIBRATE ABNORMALLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 5,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 5/9/11 *CN UPDATED 06/06/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE