2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- PARMA HTS, OH
I HAVE A 2010 FOR FUSION THAT WAS PART OF THE TRANSMISSION RECALL ,WHICH HAS BEEN TAKEN CARE OF. I HAVE BEEN EXPERIENCING SLOW DELAYS OF ACCELERATION AFTER PRESSING THE GAS PEDAL. TWICE I HAVE EXPERIENCED WHERE MY CAR WON'T SHIFT OUT OF GEAR. THE LAST TIME I WAS ON THE HIGHWAY AND THE RPM WAS STUCK AT 4 WITH A SPEED OF 60. THE CAR FINALLY SWITCHED GEARS, BUT THE CAR THEN RACED FORWARD. LUCKILY NO ONE WAS IN FRONT OF ME. I FEEL THAT THIS IS A MAJOR SAFETY RISK FOR THE OWNERS OF THESE CARS. I HAVE AN APPT SCHEDULED ON 12/13 WITH THE DEALER. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- TEMPERANCE, MI
PURCHASED A NEW 2010 FORD FUSION SE, 4 CYL WITH 6 SPEED AUTO TRANS. TRANSMISSION STARTED SLIPPING WITHIN 2 MONTHS OF PURCHASE. THE CAR HAS BEEN TAKEN BACK TO DEALER 3 TIMES. 10/12/10 AT DEALER-THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. 2ND TIME 10/25/10 DROPPED CAR OFF AT DEALER. SAME PROBLEM, TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD GEAR-SAFETY ISSUE WITH PULLING OUT ON BUSY STREETS. DEALER PERFORMED "REINSTALL VALVE BODY CODES AND CLEAR TCM. LEARN ROAD TEST PERFORMED." THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. END OF NOVEMBER WIFE AND KIDS IN CAR AND SLIPPED BETWEEN 2ND AND 3RD GEAR ON WHILE ON BUSY ROAD-HUGE SAFETY CONCERN DUE TO ALMOST REAR-ENDED. TOOK CAR BACK TO DEALER ON 11/29/10 WITH THE SAME PROBLEM. DEALER KEPT FOR SEVERAL DAYS BUT "COULD NOT DUPLICATE THE PROBLEM." I HAVE CONTACTED FORD MOTOR COMPANY SEVERAL TIMES AND SPOKE WITH CUSTOMER SERVICE. THEY HAVE DOCUMENTED THESE COMPLAINTS ALSO. THIS IS A MAJOR SAFETY ISSUE AS THIS PROBLEM CAN HAPPEN AT ANY TIME. I DOES NOT HAPPEN EVERYDAY, BUT THE LAST TIME WAS ON A BUSY ROAD AND COULD HAVE BEEN INVOLVED IN AN ACCIDENT DUE TO MECHANICAL FAILURE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- LAPEER, MI
2011 FORD FUSION HEADREST IS SO FAR FORWARD THAT IT FORCES MY WIFE'S HEAD FORWARD, CAUSING SEVERE NECK PAIN. AS A RESULT SHE REMOVED THE HEADREST. THIS IS UNSAFE SITUATION BUT NECESSARY FOR HER TO BE ABLE TO DRIVE THE CARD. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- LAKE WALES, FL
TL*THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION BEGAN TO EXHIBIT ERRATIC AND VIOLENT SHIFTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED FOR THE THIRD TIME. THE FAILURE MILEAGE WAS 9,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- MASON, OH
I WENT TO MOVE MY 2010 FORD FUSION IN MY DRIVEWAY AND NOTICED THAT ONE OF MY DRIVER SIDE REAR TIRE LUG NUTS WAS MISSING. LOOKING CLOSER THE WHOLE STUD HAD SHEARED OFF. THE CAR ONLY HAS 9788 MILES AND AN IDENTICAL PROBLEM ON ANOTHER 2010 FORD FUSION WITH 10500 MILES HAD THREE STUDS SHEARED ON THE REAR PASSENGER SIDE WHEEL. *TR
Source: NHTSA WEB SITE -
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2010 FORD FUSION- FARMLAND, IN
I HAVE A BRAND NEW 2010 FORD FUSION THAT HAS APPROXIMATELY 3000 MILES ON IT. I HAD A BAD EXPERIENCE WHERE THE POWER STEERING SUDDENLY STOPPED WORKING WHILE PULLING MY CAR OUT OF A PARKING GARAGE. THE VEHICLE CONSOLE DISPLAY SHOWED A 'POWER STEERING ASSIST FAILURE' MESSAGE. I PULLED MY CAR OVER TO THE SIDE WITH CONSIDERABLE EFFORT AND SHUT THE IGNITION OFF. AFTER A FEW MINUTES WAIT, I RESTARTED THE CAR AND EVERYTHING WAS NORMAL. WITHIN A FEW MINUTES, A LESS THAN A MILE TRAVELED, THE SAME FAILURE OCCURRED AND THE SAME MESSAGE WAS DISPLAYED WHILE IN A ROUND-ABOUT. I AGAIN PULLED MY CAR OVER AND SHUT IT OFF. IT AGAIN RESTARTED AND STEERED FINE AND I DROVE IMMEDIATELY TO MY DEALERSHIP. THE DEALERSHIP READ THE CODE, CLEARED IT AND INFORMED ME THAT THEY COULD NOT GET THE VEHICLE TO REPRODUCE THE PROBLEM. THIS IS A VERY SCARY ISSUE AND NO COMPONENTS WERE REPLACED. I AM A PRIOR OWNER OF A CHEVROLET COBALT AND I AM FAMILIAR WITH THEIR RECALL FOR THE ELECTRIC ASSIST. MY COBALT DID NOT FAIL, BUT THEY REPLACED THE ASSIST MOTOR UNDER RECALL. I DID NOT REALIZE THAT THE FORD FUSION NOW HAS ELECTRIC ASSIST. ARE OTHER FUSION OWNERS HAVING INTERMITTENT FAILURES WITH THEIR STEERING? *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- GREENVILLE, NC
WITHIN TWO WEEKS OF THE APRIL, 2010 PURCHASE DATE, WE NOTICED TRANSMISSION PROBLEMS IN OUR 2010 FORD FUSION (6F35 TRANSMISSION) ON A COLD START, NAMELY ROUGH SHIFTING, TRANSMISSION SLIPPING, ENGINE REVVING EXCESSIVELY BUT THE CAR NOT ACCELERATING, AND THE VEHICLE LURCHING FORWARD BEFORE SLAMMING INTO GEAR. NORMALLY, AFTER THE ENGINE WARMS, THE TRANSMISSION SMOOTHES OUT AND WE DO NOT EXPERIENCE FURTHER PROBLEMS THAT DAY. HOWEVER, ONE EPISODE, WHICH RECENTLY OCCURRED AFTER WE HAD DRIVEN THE CAR CONTINUOUSLY FOR 180 MILES, LEADS US TO BELIEVE THAT WE SIMPLY CANNOT TRUST THE VEHICLE TO TRANSPORT US SAFELY. WHEN WE TOOK OFF IN HEAVY TRAFFIC AFTER STOPPING FOR A RED LIGHT, THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL. AFTER SEVERAL SECONDS, THE CAR SLAMMED INTO GEAR. WE WERE LUCKY TO AVOID BEING HIT FROM THE REAR. THE VEHICLE HAS BEEN IN FOR MULTIPLE TRANSMISSION REPAIR ATTEMPTS--INCLUDING PCM REPROGRAMMING, REPLACEMENT OF VALVE BODY, AND REBUILDING THE TRANSMISSION. ON THE LAST REPAIR ATTEMPT, FORD BROUGHT IN A FIELD SERVICE ENGINEER WHO AGAIN "CAPTURED" THE PROBLEM. YET THE FLARING CONTINUES. WE CAN REPLICATE IT EVERY DAY BY DRIVING THE VEHICLE COLD AND ACCELERATING NORMALLY FROM 0 TO 55 MPH ON THE FIRST SHIFTING SEQUENCE. WE ARE CONVINCED THAT A MAJOR DESIGN FLAW EXISTS IN THE TRANSMISSION OF THE 2010 FORD FUSION. FORD NEEDS TO ADDRESS THIS SERIOUS SAFETY ISSUE IMMEDIATELY! *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- MARYVILLE, MO
NO CRASHES OR INJURIES YET! I DRIVE A 2006 FORD FUSION>>> WELL DRIVING DOWN THE HIGHWAY WHILE ON CRUISE CONTROL THE CRUISE CONTROL TOTALLY STOPS AND IT THE SPEED WHEN FROM 70 DOWN TO I DON'T KNOW WHAT RIGHT AWAY.. THE REASON I DON'T KNOW IS BECAUSE THE ODOMETER ERROR CAME UP CAUSING THE SPEEDOMETER TO STOP WORKING. AND TO ADD TO THE CONFUSION... THE STARTER STOPPED WORKING... ALL THIS HAPPENED ON THE DAY MY DAD DIED LEAVING ME WITHOUT A CAR TO SEE MY FAMILY WHICH LIVE 200 MILES AWAY... *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- CHARLOTTE, NC
TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN SHE MOVED TOWARD A STOP SIGN AND ATTEMPTED TO STOP, THE VEHICLE SUDDENLY ACCELERATED FORWARD. SHE ATTEMPTED TO BRAKE BUT THE VEHICLE WOULD NOT SLOW DOWN. SHE ALSO NOTICED THAT THE RPMS WERE INCREASING RAPIDLY AND THE VEHICLE VIBRATED. AT THE NEXT STOP, THE FAILURE OCCURRED AGAIN. AFTER THAT STOP SIGN, THE VEHICLE SEEMED TO FUNCTION CORRECTLY. THE FAILURE OCCURRED ANOTHER TIME SO THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SOMEONE WOULD GET BACK WITH HER. THE CURRENT MILEAGE WAS APPROXIMATELY 1,800. THE FAILURE MILEAGE WAS 75. UPDATED 3/21/11 *CN THE CONSUMER STATED AS SHE APPROACHED A STOP SIGN, THE ENGINE STARTED MAKING A LOUD NOISE AND VIBRATING. THE CONSUMER PUT THE VEHICLE IN NEUTRAL AND PUT BOTH OF HER FEET ON THE BRAKE, BUT THE VEHICLE KEPT PULLING AROUND THE CORNER AS SHE WAS TRYING TO MAKE A RIGHT. SHE TRIED TO TURN THE VEHICLE OFF, BUT THE VEHICLE ACCELERATED OUT OF CONTROL, HIT A FENCE, SPUN AROUND AND HEADED TOWARD A TREE, DRAGGING FENCE AND POLES. THE VEHICLE FINALLY CUT OFF. UPDATED 08/05/11 UPDATED 11/22/11 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- OXFORD, OH
STOPPED AT A TRAFFIC LIGHT, WAITING TO MAKE LEFT TURN. UPON ACCELERATING CAR LURCHED FORWARD LIKE IT WAS GOING TO COME OFF IT'S CHASIS AND THEN LOST ALL ACCELERATION. CAR ROLLED TO STOP AND NEEDED TOWING DEALERSHIP HAD CAR FOR 25 DAYS. CLAIMS TO HAVE REPLACED A THROTTLE MODULE WHICH CORRECTED THE ISSUE. FORD CLAIMED ALL DEFECTIVE PARTS AND INDICATED THEY HAD NO RESPONSIBILITY TO INFORM ME OF THE DEFECT WHICH CAUSED THE INCIDENT. *TR
Source: NHTSA WEB SITE