2010 FORD FUSION Complaints

2010 FORD FUSION SE, TRANSMISSION PROBLEMS JERKING SLIPPING THIS IS THE SECOND TIME I HAVE HAD THE CAR IN THE SHOP. FIRST TIME THEY PUT A NEW PART ON WHO KNOWS WHAT IS GOING ON NOW. I BOUGHT A NEW CAR NOT A CAR WITH REBUILT ITEMS. THIS IS RIDICULOUS AND UNFAIR. FORD DID WELL THIS YEAR OFF THE HARD EARNED MONEY OF AMERICANS AND THEY SHOULD BE ASHAMED FOR THE UNPROFESSIONAL AND DOWN RIGHT NASTY WAY THEY HAVE TREATED THIS PROBLEM. AND FROM WHAT I HAVE READ IT HAS BEEN AN ON GOING PROBLEM FOR A FEW YEAR. *TR

I PURCHASED A FORD FUSION IN MARCH 2010. ABOUT 2 MONTHS AFTER I RECEIVED A RECALL NOTICE STATING THE TRANSMISSION NEEDED SOME TYPE OF NEW VALVE AND IF IT DID NOT GET IT THE CLUTCH ON MY CAR COULD WEAR OUT. I IMMEDIATELY BROUGHT MY CAR IN AND HAD THE RECALL WORK DONE. SOON AFTER I STARTING FEELING THE TRANSMISSION "SLIP" BETWEEN GEARS. THIS ISSUE ALMOST CAUSED AN ACCIDENT ON THE HIGHWAY. I BROUGHT MY CAR BACK TO THE DEALER AFTER HAVING THE TRANSMISSION LIGHT TURN ON WHILE DRIVING TO WORK AND EXPERIENCING SLIPPAGE BETWEEN GEARS AGAIN. I WAS TOLD THEY WOULD CHECK IT OUT AND TRY TO DUPLICATE THE ISSUE. THEY HAD THE CAR FOR 8 DAYS AND SAID THEY COULD NOT FIND ANYTHING WRONG. RESEARCH ON TRANSMISSION PROBLEMS WITH FORD FUSIONS PROVED THIS IS A WIDE SPREAD ISSUE. AFTER HAVING MY CAR FOR 2 DAYS THE TRANSMISSION SLIPPED AGAIN. I WOULD APPRECIATE ANY HELP I CAN GET! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT FREEWAY SPEEDS THE VEHICLE WOULD SHIFT OUT OF GEAR, MAKING THE VEHICLE COAST AS IF IT WERE IN NEUTRAL THEN IT WOULD LOCK INTO THIRD GEAR MAKING THE RPM'S INCREASE AND THE VEHICLE ACCELERATE. THE FAILURE OCCURRED FOUR TIMES. THE DEALER STATED THAT THE SERVICE MANAGER TEST DROVE THE VEHICLE; HOWEVER, THERE WERE NO CODES AND THE SERVICE MANAGER DETERMINED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE HAPPENED AGAIN AND THE CONTACT STATED THE DEALER DETERMINED THAT IT WAS A MAIN COMPUTER FAILURE, WHICH WAS REPAIRED. (PCM REPROGRAM) ON SEPTEMBER 1, 2010, THE FAILURE HAPPENED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHILE IT WAS LOCKED INTO THIRD GEAR. THE MECHANIC FOUND AN ABS CODE AND A COOLANT REFRIGERATOR CODE. HE DROVE THE VEHICLE 20 MILES AND AGAIN STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE THAT WOULD CAUSE THE FAILURE. THE FAILURE HAPPENED AGAIN THE SAME DAY. THE WRENCH LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS AT THE DEALERSHIP WAITING FOR REPAIRS. THE CONTACT STATED THAT THIS WAS A SEVERE SAFETY ISSUE BECAUSE OF THE WAY THE VEHICLE LOST AND GAINED POWER IN HEAVY TRAFFIC. HE DOES NOT BELIEVE THAT THE VEHICLE IS SAFE TO DRIVE. THE CONTACT WANTED FORD TO BUY THE VEHICLE BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 20, 056. THE CURRENT MILEAGE WAS 24,100. UPDATED 12/23/10*LJ UPDATED 01/04/11

TL*THE CONTACT OWNS A 2010 FORD FUSION SEL. THE CONTACT STATED THAT WHEN ATTEMPTING TO APPLY THE BRAKES TO PARK, THE VEHICLE SURGED FORWARD OVER TWO CURBS, HIT A FENCE, AND CONTINUED TO ACCELERATE THROUGH A FIELD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 600. UPDATED 12/7/10 *CN

MY CAR WENT TO A FORD DEALERSHIP BACK IN APRIL OF 2010 TO HAVE RECALL 10B15 (POWERTRAIN CONTROL MODULE REPROGRAMMING) PERFORMED. EVER SINCE THE RECALL HAS BEEN PERFORMED THE CAR IS EXPERIENCING A PROBLEM WITH A PAUSE IN ACCELERATION AROUND 25 MPH. WHENEVER I AM DRIVING AT OR JUST AROUND 25 MPH IN CITY DRIVING CONDITIONS THE CAR WILL EXPERIENCE A LONG DELAY BETWEEN THE TIME I PUSH THE GAS PEDAL AND THE TIME IT ACTUALLY TAKES THE CAR TO MOVE FORWARD. THERE HAVE BEEN SEVERAL OCCURRENCES WHERE I HAVE ALMOST BEEN REAR ENDED DUE TO MY CAR NOT MOVING FORWARD IMMEDIATELY LIKE IT IS SUPPOSE TO DURING NORMAL GAS PEDAL OPERATION. MY CAR WAS TAKEN BACK TO THE SAME DEALERSHIP REGARDING THIS PROBLEM AND AFTER TEST DRIVING THEY SAID THE CAR WAS WORKING PROPERLY AT THIS TIME. I WISH A RECALL WOULD BE FORCED UPON FORD TO REMEDY THIS PROBLEM BEFORE SOMEONE GETS INJURED OR KILLED! *TR

INCIDENT: 2010 FORD FUSION, 4 CYL, 6 SPD AUTO. VEHICLE EXPERIENCING HARSH SHIFTING AT LOW SPEEDS OR INITIALLY SHIFTING INTO GEAR. VIOLENT SHIFTING WHEN ACCELERATING TO ENTER A HIGHWAY. HIGH RPMS WHEN RESUMING THE 60 MPH SET CRUISE CONTROL SPEED FROM 35 MPH, THE TRANSMISSION CANNOT SEEM TO FINALLY SHIFT INTO 6 SPD. THE VEHICLE COMPUTER HAS BEEN RESET BY FORD SERVICE AND THE PROBLEM HAS GOTTEN WORSE. THE CAR IS AGAIN BEING LOOKED AT BY FORD. SERVICE MANAGER COMMENTED THAT THE COMPUTER REMEDY MIGHT NOT WORK IF NOT DONE PRIOR TO 7000 MILES. WHY THEN HAS FORD WAITED TO INFORM OWNERS ABOUT THEIR KNOWN TRANSMISSION PROBLEM? FORD NEEDS TO TAKE RESPONSIBILITY AND WORK WITH THE TRANSMISSION SUPPLIER TO REMEDY AND REPLACE THE DEFECTIVE TRANSMISSIONS. TRANSMISSION BREAKDOWNS WILL BECOME MOVE PREVALENT AS MORE OF THESE HIGHLY TOUTED VEHICLES ARE SOLD AND DRIVEN IF FORD DOESN'T OWN UP TO THE PROBLEM. PLEASE INTERCEDE ON BEHALF OF CONSUMERS THAT OWN THESE VEHICLES AND HAVE HAD NO LUCK WITH FORD FIXING THE PROBLEMATIC TRANSMISSION. I PRESENTLY HAVE 13000+ MILES ON THE CAR AND PURCHASED IT TO PROVIDE SAFE TRANSPORTATION AND FORD ASSURED ME IT COULD BE RECREATIONAL TOWED WITH NO PROBLEMS AS LONG AS THE MANUAL INSTRUCTIONS WERE FOLLOWED. UPDATED 09/23/10 *BF THE CONSUMER STATED SINCE FILING THE COMPLAINT, THE TRANSMISSION IN HIS VEHICLE WAS TOTALLY DESTROYED. THE DAMAGE OCCURRED WHILE THE VEHICLE WAS BEING TOWED. UPDATED IVOQ 09/24/10 *TR

I WAS TRAVELING FROM CA TO NV IN MY 2010 FORD FUSION HYBRID. I DROVE TO MINDEN, NV TO GO TO A STORE AND AFTER LEAVING THE STORE I NOTICED THAT ALL OF MY BRAKING LIGHTS WERE ON THE DASHBOARD. I PULLED OVER INTO A PARKING LOT AND PROCEEDED TO TURN THE CAR ON AND OFF TO SEE IF IT WOULD RESET SOMETHING, IT DID NOT. I CONTACTED A DEALERSHIP IN CARSON CITY AND TOLD THEM THAT I WAS HAVING THE PROBLEM, THEY SAID THAT THEY COULD NOT HELP ME, I REITERATED THE PROBLEM AND SAID THAT I WAS FROM OUT OF TOWN AND THAT I NEEDED THE CAR LOOKED AT IMMEDIATELY. THEY CONCEDED TO LET ME COME IN. I DROVE IN AND THEN SAID THE CAR WOULD HAVE TO WAIT UNTIL MONDAY WHEN THEY COULD HAVE A CERTIFIED HYBRID MECHANIC LOOK AT IT. MONDAY THE MECHANIC LOOKED AT IT AND BY THAT TIME THE LIGHTS WERE OFF. THEY RAN A DIAGNOSTIC AND SAW THAT THERE WAS AN ERROR. THEY CLEARED THE ERROR AND THEN DROVE THE CAR AROUND. THEY CALLED ME TO SAY THAT THE CAR WAS READY. THEY WENT TO MOVE THE CAR FROM THE BAY AND THE LIGHTS CAME ON AGAIN. THEY FINALLY DETERMINED THAT THE CONNECTOR AT THE VAC PUMP WAS NOT PLUGGED ALL THE WAY IN AND THEY THEN RECONNECTED IT. THE CAR IS NOW WORKING FINE. *TR

2010 FORD FUSION 4 CYLINDER, 6 SPEED AUTOMATIC TRANSMISSION. PROBLEM: AUTOMATIC TRANSMISSION. ENGINE SPEEDS-UP, BETWEEN UP-SHIFTS 3-4 AND 4-5. PROBLEM STARTED WITHIN 1ST WEEK OF OWNERSHIP. VEHICLE HAS BEEN IN FOR TRANSMISSION RELATED PROBLEMS 2-TIMES, WAITING TO SCHEDULE 3RD. ALL 3000 MILES OR LESS. *TR

I BELIEVE I WAS SOLD A DEFECTIVE 2010 FORD FUSION. I BELIEVE THE TRANSMISSION WA FAULTY AND THEY KNEW ABOUT IT. THE CAR WAS SLOW TO SHIFT BOLTED WHEN PUT INTO REVERSE. THE CAR WAS RECALLED. *TR

TRANSMISSION WAS REPROGRAMMED AT A FORD DEALERSHIP. A WEEK LATER, THE TRANSMISSION EXHIBITED PERIODS OF NOT WANTING TO ENGAGE AND WHEN IT DID THE CAR WOULD LUNGE FORWARD. YOU COULD STEP ON THE GAS PEDAL AND YOUR ENGINE RPM'S WOULD INCREASE BUT YOU WOULD JUST SIT THERE, NOT MOVING THEN SUDDENLY THE CAR WILL LUNGE FORWARD. THERE ARE ALSO INSTANCES WHERE WHEN SLOWING DOWN FOR A STOP SIGN THE CAR WOULD START TO JERK. IT'S A DANGEROUS SITUATION SINCE THERE WERE OTHER CARS AT THE INTERSECTION WHEN THE CAR DECIDED TO LUNGE FORWARD AFTER APPLYING PRESSURE TO THE ACCELERATOR AND HAVING THE TRANSMISSION NOT ENGAGE IMMEDIATELY. IT OCCURS AFTER THE TRANSMISSION IS AT FULL OPERATING TEMPERATURE. IT IS CURRENTLY SITTING AT A DEALERSHIP AWAITING DIAGNOSIS AND REPAIR. *TR