2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 4,970 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- QUAKERTOWN, PA
CAR HAD NOT BEEN DRIVEN FOR ONE WEEK. EXPERIENCED A JERKY TRANSMISSION SHIFT, MOST SEVERELY WHEN ACCELERATING TO ABOUT 35, THEN LETTING OFF THE GAS TO MAINTAIN SPEED. FEELS LIKE THE TRANSMISSION SHIFT FOR NOT GOOD REASON, AND THE ENGINE JERKS. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- REDLAND, CA
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS EQUIPPED WITH A CAP LESS FUEL TANK. THE CONTACT OBSERVED WHENEVER DISPENSING FUEL INTO THE FUEL TANK TO THE FULL CAPACITY, THE AUTOMATIC SHUT OFF WOULD NOT FUNCTION AND FUEL CONTINUED TO SPILL OUT OF THE FILLER NECK ONTO THE GROUND. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD SIGNIFICANT T CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 3,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- ROCHESTER HILLS , MI
I OWN A 2010 FORD FUSION SE V4, THE CAR IS HAVING TRANSMISSION PROBLEM AND NOT FIXED EVEN AFTER IT WAS AT THE DEALERSHIP FOR 2 WEEKS. AFTER ALL THE ARGUMENTS I MANAGE TO GET THE RENTAL CAR (FOCUS) FOR ONLY 5 DAYS. I WROTE LETTER TO BOTH COMPANY AND THE DEALERSHIP BUT I DON'T KNOW HOW SERIOUS THEY ARE TAKING THIS MATTER. PLEASE HAVE THEM REPLACE THE TRANSMISSION OR FIX THE PROBLEM ASAP BEFORE CAR BREAKS DOWN IN MIDDLE OF NO WHERE AND SOMEBODY ENDS UP GETTING HURT. THANK YOU *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- SOUTH LYON, MI
I PURCHASED A 2010 FORD FUSION IN AUGUST OF 2009. THE CAR ALWAYS SHIFTED OUT OF PARK AND INTO GEAR VERY HARD, ESPECIALLY AFTER SITTING FOR SEVERAL HOURS. I THOUGHT NOTHING OF IT. THEN THE TRANSMISSION BEGAN TO "FLARE" BETWEEN GEAR SHIFTS. ESSENTIALLY THE CAR WOULD SHIFT OUT OF GEAR (INTO NEUTRAL) AND THEN HARD SHIFT INTO THE NEXT GEAR. A FORD ENGINEER GAVE ME THE TERM THEY USE "FLARING". FORD REFLASHED THE TRANSMISSION WITHOUT RESOLVING THE PROBLEM AND THEN REFLASHED IT AGAIN WITHOUT RESOLVING THE PROBLEM. THIS IS A SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- BLAIRSVILLE, PA
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE ABNORMALLY ACCELERATED UP TO 85 MPH. THE CONTACT WAS UNABLE TO STOP THE UNINTENDED ACCELERATION BY DEPRESSING THE BRAKE PEDAL. HE THEN SHIFTED INTO NEUTRAL AND APPLIED EXTREME FORCE TO THE BRAKE PEDAL BEFORE THE VEHICLE CAME TO A STOP. THE CONTACT STATED AS THE VEHICLE WAS COMING TO A STOP, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. HE ALSO NOTICED THE FLOOR MATS WERE HOLDING DOWN THE ACCELERATOR PEDAL. THE CONTACT STATED THE FLOOR MAT WAS PURCHASED AS AN AFTERMARKET FLOOR MAT. HE REMOVED THE FLOOR MATS AND CONTACTED THE MANUFACTURER WHO ADVISED THAT THE FAILURE WOULD NOT HAVE OCCURRED IF THE FLOOR MAT WAS PURCHASED FROM THE MANUFACTURER. THE CONTACT STATED THERE WAS NO INFORMATION IN THE OWNER'S MANUAL PERTAINING TO PROPER FLOOR MAT USAGE. THE FAILURE AND CURRENT MILEAGES WERE 250. UPDATED 10/20/10 *BF UPDATED 10/21/10*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 FORD FUSION- STERLING, VA
MY WIFE'S 2010 FORD FUSION SEL HAS 14000 MILES AND THE TRANSMISSION BEGAN TO SLIP. SO MUCH SO, SHE FEARED FOR HER LIFE ON THE WASHINGTON, DC SUBURBAN STREETS SHE DRIVES. THE CAR WOULD NOT SHIFT INTO LOW GEAR CAUSING SEVERAL "ALMOST ACCIDENTS" WITH OTHER DRIVERS ALMOST REAR-ENDING HER IN TRAFFIC. WE TOOK THE CAR INTO KOONS STERLING FORD IN STERLING, VA ON 16 FEBRUARY. WE WERE TOLD THAT IT WAS AN ISSUE AND THAT OUR CAR WOULD BE THERE FOR SEVERAL DAYS. THEY CLAIMED THAT "FORD DOES NOT ALLOW THEM TO PUT IN A NEW OR REBUILT TRANSMISSION" BUT THAT THEY WERE GOING TO "TEAR THE TRANSMISSION DOWN AND REPLACE BANDS AND CLUTCHES" IN MY NEW CAR. I CONTACTED FORD CORPORATE WHO SAID THEY WOULD BE PUTTING A REBUILT TRANSMISSION IN MY CAR. THAT DID NOT SOUND CORRECT TO ME BECAUSE THEY WILL HAVE HAD IT FOR MOST OF TWO WEEKS - I CONFERRED WITH THE DEALER WHO CONFIRMED THAT THEY WERE REBUILDING MY TRANSMISSION FROM SCRATCH (BANDS AND CLUTCHES). I CALLED FORD BACK AND THEY APOLOGIZED FOR THE MISINFORMATION THEY GAVE ME. FORD IS CLUELESS AS TO WHAT THE PROBLEM IS, MUCH LESS HOW TO FIX IT. I CONSIDER THIS AS MUCH OF AN ISSUE AS THE TOYOTA ACCELERATION PROBLEM. WHEN A NEW CAR SCARES YOUR WIFE, THERE IS SOMETHING WRONG. THIS CAR WAS MOTOR TREND'S "CAR OF THE YEAR..." *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- AVON, NY
TRANSMISSION ON 2010 FORD FUSION SKIPS OUT OF GEAR AND CLUNKS INTO GEAR AT TIMES. FAILED TO GO INTO GEAR WHEN I WAS PULLING OUT ONTO A BUSY HIGHWAY. I HAD TO PULL OFF THE ROAD TO AVOID BEING HIT BY THE CAR FROM BEHIND.NEAR ACCIDENT. FORD EARLIER ISSUED A RECALL ON THE TRANSMISSION AND RE- CALIBRATED THE POWERTRAIN MODULE. THIS OBVIOUSLY DID NOT WORK BECAUSE OF THE ENSUING ACCIDENT. I TOOK IT BACK TO THE DEALER AND THEY COULD FIND NOTHING WRONG WITH IT. THIS WAS IN JUNE OF 2010. BY JULY, IT WAS WORSE AND I TOOK IT BACK AGAIN. THIS TIME THEY KEPT THE CAR. THEY SAID THEY WOULD TAKE THE TRANSMISSION APART AND GET INSTRUCTIONS FROM FORD HEADQUARTERS. WHEN I CHECKED THE INTERNET, I FOUND PAGE AFTER PAGE OF COMPLAINTS BY FUSION 2010 OWNERS WITH THE SIMILAR TRANSMISSION PROBLEMS. SOME, L OCCUR AFTER 7-10 MONTHS(12,000 MILES) AND SOME MUCH SOONER. I AM CONCERNED THAT IT WILL BE FIXED PROPERLY BECAUSE SOME OWNERS RECEIVED RE-BUILT TRANSMISSIONS AND SOME RECEIVED NEW TRANSMISSIONS, AND THESE FIXES DID NOT ALWAYS WORK ACCORDING TO OWNER TESTIMONY. MY CAR HAS BEEN IN THE SHOP FOR WELL OVER A WEEK ALREADY. ALL I WANT IS MY CAR BACK WITHOUT ANY TRANSMISSION PROBLEMS. LET'S HOPE NOBODY GETS IN A SERIOUS ACCIDENT BECAUSE OF THIS CONDITION. MY COMPLAINT IS WITH FORD HEADQUARTERS, NOT THE DEALER. THE DEALER IS NOT IN CONTROL. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- CEDAR RAPIDS, IA
IN YELLOWSTONE NATIONAL PARK, I WAS DRIVING NORTH FROM CANYON VILLAGE TO TOWER FALLS. A SIGN SAID, "7% DOWNGRADE 6 MILES ALL VEHICLES USE LOWER GEAR". THE FORD FUSION SE V6 WITH AUTOMATIC GIVES THE CHOICE OF FIRST, WHICH REDLINES AT ABOUT 35 MPH, OR DRIVE, WHICH WILL SHIFT TO 6TH GEAR EVEN ON THE LEVEL AT 35MPH. I HAD TO RIDE THE BRAKES FOR THE NEXT SIX MILES. AT THE BOTTOM OF THE HILL IS A PEDESTRIAN CROSSING AND A SPEED LIMIT OF 15 MPH. I PULLED OFF TO THE PARKING LOT AT TOWER FALLS AND THE SMELL OF HOT BRAKES WAS EVERYWHERE. THE VEHICLE'S WHEELS WERE HOT. IF THE BRAKES HAD FADED, I WOULD HAVE HIT THE PEDESTRIAN CROSSING AT HIGH SPEED UNLESS I FOUND A NICE ROCK WALL TO RUN INTO INSTEAD. THE VEHICLE DESPERATELY NEEDS ENGINE BRAKING. THE ENGINE RAN AT ABOUT 1,000 RPM ALL THE WAY DOWN THE MOUNTAIN. IT IDLES AT ABOUT 500 RPM WHEN HOT, SO THE ENGINE BRAKING WAS NEARLY NONEXISTENT. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION- WALDORF, MD
TL*THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHIFT HARD. HE STATED THAT THE TRANSMISSION SLIPS, AND AT TIMES WHEN HE ENGAGED THE ACCELERATOR PEDAL IT HESITATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPROGRAMMED THE PCM. THE CONTACT STATED THAT THE FAILURE OCCURRED AGAIN AND THE DEALER REPLACED THE VALUE BODY. HE STATED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 7,200 AND THE CURRENT MILEAGE WAS 8,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- SCOTT TOWNSHIP, PA
I HAVE A 2010 FORD FUSION WHICH WAS RECALLED FOR THE TRANSMISSION PROBLEMS. I BROUGHT IT IN FOR THE HARD SHIFTS AND WHEN PUT INTO DRIVE IT FEELS AS IF THE TRANSMISSION IS GOING TO FALL OUT OF THE FRONT END. THEY KEEP TELLING ME NOTHING IS WRONG WITH THE CAR. THIS IS CRAZY SEEING THIS IS A NEW VEHICLE WITH ONLY 5,000 MILES ON IT. *TR
Source: NHTSA WEB SITE