2010 FORD FUSION Complaints

AFTER THE CAR HAS BEEN UNUSED FOR 2 OR MORE DAYS, THE TRANSMISSION EVIDENCES AN ENGINE FLAIR WHERE THE GEARS ARE DISENGAGED, FOLLOWED BY A VERY HARD SHIFT BETWEEN 2ND AND 3RD GEARS. SOMETIMES IT ALSO FLARES BETWEEN 4TH AND 5TH. THIS IS A SAFETY ISSUE ON LEFT TURNS AND WHEN MERGING INTO TRAFFIC. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WOULD SPORADICALLY ACCELERATE AT A RAPID PACE. THE FAILURE WOULD PERSIST EVEN AFTER THE CONTACT WOULD REMOVE HER FOOT FROM THE ACCELERATOR PEDAL. THE DEALER CONTACTED THE MANUFACTURER WHO ADVISED HIM NOT TO MAKE ANY REPAIRS TO THE VEHICLE. THE MANUFACTURER ADVISED THAT AFTER SIXTY DAYS, THE VEHICLE SHOULD CORRECT ITSELF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT WAS UNKNOWN.

2010 FORD FUSION HEAD RESTS REALLY HURT THE NECK AND SHOULDERS AFTER ANY PERIOD OF DRIVING. FORD NEEDS TO REPLACE WITH BETTER ERGO HEAD RESTS. *TR

TL*THE CONTACT OWNS A 2010 FORD FUSION S. THE CONTACT STATED THAT WHEN THE HEADREST WERE IN THEIR PROPER FORWARD POSITION, THEY WOULD PUSH THE PASSENGERS HEADS FORWARD AND CAUSE HIM TO LEAN FORWARD. THE HEAD RESTS WERE TURNED BACKWARDS TO ALLEVIATE THE PRESSURE. THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE OR REPAIR THE VEHICLE IN ORDER TO CORRECT THE DESIGN OF THE HEADREST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100 AND THE CURRENT MILEAGE WAS APPROXIMATELY 7,000. UPDATED 09/16-10 *BF UPDATED 09/20/10*JB

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED DOWN HILL IT WOULD NOT ADJUST THE SPEED; YET, THE RPMS INCREASED TO 4000 WHILE THE ENGINE MADE A HIGH PITCH SCREAMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE SOFTWARE REPAIRED; HOWEVER, IT WOULD NOT SOLVE THE PROBLEM. THE MANUFACTURER WAS CONTACTED AND STATED THAT IT MUST BE A CHARACTERISTIC OF THE VEHICLE AND THEY DON'T KNOW HOW TO REPAIR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 13,000. UPDATED 10/21/10. *LJ THE CONSUMER STATED INSTEAD OF SLOWING THE ENGINE DOWN TO MAINTAIN SPEED WHEN GOING DOWN A STEEP GRADE, IT REVS REALLY HIGH. A SERVICE TECHNICIAN STATED THERE WAS DEFINITELY SOMETHING WRONG, BUT THERE WAS NO FIX FOR IT. UPDATED 10/26/10

THE 2010 FORD FUSION HAS POORLY DESIGNED DRIVER/PASSENGER HEAD RESTRAINTS. I, OF HEIGHT 5'7", TEST DROVE ONE YESTERDAY, AND GOT NO FURTHER THAN 0.25 MILES BEFORE NEEDING TO PARK. THE HEADREST IS ANGLED FORWARD, CAUSING EXCESSIVE NECK STRAIN, AND THERE IS NO WAY TO ADJUST ITS TILT TO A MORE VERTICAL POSITION. I DID SUBSEQUENTLY COMPLETE THE TEST DRIVE, ALBEIT WITH FREQUENT BODILY ADJUSTMENTS. DRIVING THIS VEHICLE WITH PROPER POSTURE IS IMPOSSIBLE WITH THESE HEAD RESTRAINT DESIGN. PS: THE LINK BELOW FOR EMAILING THE NHTSA IS BROKEN. HTTP://WWW.NHTSA.GOV/NHTSA-DPMEXTN/JSP/EMAIL/EMAIL_NHTSA.JSP. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT LIGHTLY DEPRESSED THE ACCELERATOR PEDAL FROM A COMPLETE STOP WHEN THE VEHICLE ABNORMALLY ACCELERATED AT A RAPID RATE OF SPEED. SHE WAS ABLE TO STOP THE UNINTENDED ACCELERATION BY APPLYING THE BRAKES AND MOVED THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 8,000. UPDATED 08/11/10. *LJ UPDATED 08/17/10*JB

I JUST BOUGHT A 2010 FORD FUSION. I KNOW NOW WHY THEY ONLY ALLOW YOU TO TEST DRIVE THESE CARS AROUND THE BLOCK. THE FIRST TIME I DROVE IT, I GOT A BURNING PAIN DOWN MY NECK AND A PIERCING HEADACHE. THE HEADREST IS A WEDGE WITH THE GREATEST PROTRUSION HITTING THE GREATEST PROTRUSION OF THE BACK OF YOUR HEAD. NO ADJUSTMENT OF THE SEAT OR HEADREST HELPS. I TRIED TO RETURN THE CAR IMMEDIATELY, BUT THEY REFUSED. THIS WEIRD ANGLE PUTS YOUR CHIN DOWN ON YOUR CHEST AND YOUR SIGHT LINE IN A HAZARDOUS ALIGNMENT. IF THERE WERE A WRECK, THE ANGLE WOULD CAUSE YOUR NECK TO SNAP. FORD IS AWARE OF THIS, APPARENTLY, AND HAS RECEIVED MANY COMPLAINTS, YET DOES NOTHING. PEOPLE ARE RESORTING TO TURNING THE HEADREST AROUND, WHICH WILL NOT PROTECT AGAINST WHIPLASH, OR HAVING IT BENT IN A VISE, WHICH COULD ALLOW IT TO BREAK IN A COLLISION. ALL THE FORDS NOW HAVE THIS DANGEROUS TORTURE DEVICE, SO YOU CANNOT CHANGE THEM. HELP! *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHEN APPLYING THE BRAKES FROM ANY SPEED, THE STEERING WHEEL WOULD SLIGHTLY TURN TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT STATED HE NOTICED THAT FAILURE SINCE PURCHASING THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 1,300. UPDATED 08/11/10. *LJ THE CONSUMER STATED THE VEHICLE WOULD PULL TO THE LEFT OR RIGHT WHEN COMING TO A STOP. UPDATED 08/17/10*JB

ON JUNE 19, 2010 A LARGE CRACK DEVELOPED IN MY WINDSHIELD OF MY 10 MONTH-OLD 2010 FUSION HYBRID. NO FOREIGN OBJECT STRUCK IT. A FORD DEALERSHIP IS ATTEMPTING TO ATTRIBUTE THE CRACK TO A FOREIGN OBJECT WITH NO OBJECTIVE EXPLANATION. THE CRACK CONTINUED TO GROW ACROSS THE ENTIRE WINDSHIELD MAKING THE VEHICLE UNSAFE TO OPERATE. *TR