2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HIS VEHICLE WAS SERVICED AT AN AUTHORIZED DEALER FOR AN UNKNOWN TRANSMISSION REPAIR. AFTERWARD, WHENEVER HE WOULD RELEASE HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE WOULD DOWN SHIFT AND THE FAILURE WOULD RECUR AT ANY TRAVELED SPEED. THE DEALER INFORMED THE CONTACT THAT THEY HAD RECALIBRATED THE POWER CONTROL MODULE IN ACCORDANCE WITH A NEW FEDERAL REGULATION. THE VEHICLE WAS NOT FURTHER REPAIRED AND THE FAILURE CONTINUED TO RECUR. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 1,900.

2010 FORD FUSION TRANSMISSION SLIPPED ON HIGHWAY AT 70 MILES PER HOUR. RPM'S INCREASED, LOSS OF SPEED - HAD TO EXIT FREEWAY ACROSS TRAFFIC AT A VERY LOW SPEED - WAS AFRAID THE CAR WAS GOING TO STALL. FORD ROADSIDE ASSISTANCE TOWED VEHICLE TO BRIARWOOD FORD IN SALINE - WAITING FOR REPAIRS. REQUESTED NEW TRANSMISSION VS. REPAIR - FORD NOT COMPLYING. VEHICLE HAD JUST BEEN AT SUBURBAN FORD IN WATERFORD FOR OIL CHANGE AND "RECALL" ON TRANSMISSION CELLULOID ISSUE 6 DAYS PRIOR. WAS TOLD THAT IT CHECKED OUT FINE. *TR

SEVERAL WEEKS BEFORE THE INCIDENT, I REMOVED THE DRIVER'S SIDE ALL-WEATHER FLOOR MAT (THE FACTORY-DEVELOPED OPTIONAL ONE) FROM OUR 2010 FORD FUSION HYBRID AND TOSSED IT IN THE TRUNK. IN THE DAYS LEADING UP TO THIS INCIDENT, THE CAR HAD BEEN TO THE BODY SHOP AND THE CAR WASH. AS NEAR AS I CAN TELL AN ATTENDANT AT ONE OF THOSE PLACES MUST HAVE DISCOVERED THE MAT IN THE TRUNK AND "HELPFULLY" REINSTALLED IT. BUT I DIDN'T NOTICE THIS RIGHT AWAY. WHEN COMMUTING TO WORK ON APRIL 16TH, I PRESSED THE ACCELERATOR TO THE FLOOR AS I MOVED INTO A MUCH FASTER TRAFFIC LANE. UPON COMPLETION OF THIS MANEUVER I EASED UP ON THE GAS, BUT THE PEDAL STAYED DOWN AND THE CAR KEPT ACCELERATING, UNINTENTIONALLY AT THIS POINT. AT FIRST I WASN'T SURE WHAT WAS GOING ON, BUT AFTER ABOUT 3 OR 4 SECONDS I HEARD A "CLICK", THE PEDAL RETURNED TO NORMAL AND THE CAR SLOWED. IT WAS THEN THAT I THOUGHT OF THE ALL-WEATHER FLOOR MAT, AND WHEN TRAFFIC CLEARED I TRIED ANOTHER EXPERIMENTAL FULL-THROTTLE DAB TO SEE IF I WAS CORRECT. IT HAPPENED AGAIN (BUT I WAS READY FOR IT), WITH THE PEDAL RELEASING ON ITS OWN AFTER A FEW SECONDS, JUST LIKE BEFORE. AT THIS POINT I WAS CAREFUL NOT TO DISTURB THE MAT'S POSITION SO I COULD TAKE VIDEO OF THE PROBLEM ONCE I ARRIVED AT WORK. ONCE IN THE GARAGE, AND WITH THE ENGINE OFF, I WAS ABLE TO REPLICATE THE FLOOR MAT-THROTTLE INTERFERENCE ON-CAMERA. AS BEFORE, THE PEDAL STAYED STUCK FOR ABOUT 3 SECONDS AFTER I PRESSED IT TO THE FLOOR. I WAS ABLE TO REPEAT THIS SEVERAL TIMES. BUT IN ONE TRIAL THE STUCK THROTTLE PERSISTED FOR OVER 30 SECONDS, WITH THE PEDAL STAYING STUCK DESPITE VIGOROUS STAMPING IN AN EFFORT TO FREE IT. THE ONLY WAY IT CAME LOOSE WAS BY LIFTING MY HEEL WHICH, IN THE NORMAL DRIVING POSTURE, HAD APPARENTLY BEEN PINNING THE MAT DOWN AND MAKING IT LESS FLEXIBLE. WITH THE HEEL PRESSURE REMOVED, THE MAT BENT UP OUT OF THE WAY AND THE PEDAL BEGAN A SLOW RETURN. A YOU TUBE VIDEO LINK IS AVAILABLE UPON REQUEST. *TR

WHEN DRIVING THE AUTOMATIC TRANSMISSION SOMETIMES SLIPS OUT OF GEAR AND GOES TO NEUTRAL. THIS PROBLEM HAPPENS FROM 10-40MPH AT 0-50% THROTTLE. LOSS OF POWER HAPPENS BETWEEN 5-10 SECONDS AND THE ENGINE RPMS WILL INCREASE TO 7,000 RPMS. DEPRESSING THE THROTTLE ALLOWS THE TRANSMISSION TO ENGAGE AGAIN WITH AN ABRUPT AND HARD SHIFT. ACCELERATING AGAIN AFTER THIS IS VERY SLOW AND SLUGGISH AND IS BELIEVED THAT THE CAR IS IN AN UPPER GEAR. ALMOST CAUSED A WRECK THAT COULD HAVE ENDED MY LIFE BETWEEN TWO TRACTOR TRAILERS BECAUSE OF LOSS OF POWER AND FAILURE TO ACCELERATE. *TR

TRANSMISSION SLIPS . MAKES LOUD BANGING NOISE. FIRST OCCURRED WITH 750 MILES ON CAR. CAR TAKEN IN FOR SERVICE, WAS TOLD "MODULE" WAS REPLACED, NOT SO. THEY HAVE THUS FAR REFUSED TO PROVIDE DOCUMENTATION AS TO WHAT THEY DID. SAME THING HAPPENED AGAIN 4 DAYS LATER. AGAIN TOOK IN FOR SERVICE, THIS TIME I WAS TOLD "COMPUTER" WAS REPLACE, ONCE AGAIN NOT SO. HE HAVE SO FAR REFUSED TO PROVIDE DOCUMENTATION AS TO WHAT WAS DONE. SAME THING AGAIN AGAIN ABOUT 1 WEEK LATER. 1035 MILES. CAR NOW AT DEALER FOR REPAIRS, THERE NOW FOR 7 DAYS ?? *TR

I OWN A 2010 FORD FUSION HYBRID WITH 7,722 MILES. YESTERDAY, WHILE TRAVELING ON THE INTERSTATE (IN SD) AT 80 MPH, THE RIGHT FRONT DOOR SPONTANEOUSLY OPENED. (THERE SEEMED TO BE A SAFETY LATCH SIMILAR TO ONE ON THE HOOD OF A CAR, SO IT POPPED OPEN AND THE INTERIOR "LOCK/UNLOCK" SWITCHES OPENED BUT THE DOOR ITSELF DID NOT OPEN ANY DISTANCE.) WE CHECKED THE LOCK MECHANISM AND ALSO TRIED TO RECALL IF WE COULD HAVE DONE ANYTHING TO CAUSE THE DOOR TO OPEN BUT COULD FIND/RECALL NOTHING. *TR

TRANSMISSION SLIPS AND LOUD BUMPING NOISE. CAR GOES FROM 1ST TO 2ND GEAR AND JERKS. TRANSMISSION SLIPS BETWEEN 60-70MPH. I WAS ALMOST T-BONED!!!! *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION SEL. WHILE DRIVING APPROXIMATELY 45 MPH ON A HILL, THE TRANSMISSION FAILED AND THE CONTACT WAS UNABLE TO CHANGE GEARS. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 6,005.

2010 FORD FUSION SE, HEAD LIGHTS AND DASH BOARD LIGHTS ARE ON AT ALL TIMES BUT THE TAIL LIGHTS ARE NOT, THIS MODEL DOES NOT HAVE AUTOMATIC ON SWITCH. FIRST NIGHT I DROVE THE CAR A NEIGHBOR TOLD ME I HAD NO TAIL LIGHTS, I HAD STRONG RUNNING LIGHTS THAT I WAS DRIVING BY THAT I THOUGH WERE AUTOMATICALLY SWITCHED HEAD LIGHTS. MY HUSBAND DROVE THE CAR AND ASSUMED THE SAME. WE DID FIGURE IT OUT. ON 4/24 I WAS ISSUED A WARNING FOR NO TAIL LIGHTS. I SPOKE TO OTHER OWNERS AND THEY TOO HAVE BEEN PULLED OVER FOR NO TAILLIGHTS. ALSO WAS FOLLOWING A FUSION LAST WEEK THAT DID NOT HAVE TAIL LIGHTS. THIS IS DANGEROUS, THE TAIL LIGHTS SHOULD BE PART OF THE RUNNING LIGHT CIRCUIT OR THE RUNNING LIGHTS SHOULD NOT BE SUFFICIENT TO DRIVE BY. I JUST WANTED TO BE ON THE RECORD BEFORE I GET REAR ENDED AT DUSK AFTER I REALIZE THAT I HAVE NOT TURNED ON MY TAIL LIGHTS. *TR

TRANSMISSION SLIPS AND CLUNKING NOISE. CAR GOES FROM 1ST TO 2ND GEAR AND BUCKS. ALMOST GOT REAR ENDED TWICE. ALSO TRANSMISSION SLIPS AT HIGH SPEEDS. *TR