2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AL PACKER FORD WEST PALM BEACH AT (561) 689-6550 (LOCATED AT 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A LOSS OF ELECTRIC POWER STEERING ABILITY AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION WHILE DRIVING AT A LOW RATE OF SPEED. THE DEALER (RON CARTER FORD, 3005 FM 528 RD, ALVIN, TX 77511, (281) 331-8111) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER ALSO INCLUDED THE VEHICLE IN THE ELECTRONIC THROTTLE BODY EXTENDED COVERAGE FIELD SERVICE ACTION NUMBER: 13N03. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, ON 8-20-18, I COULD NOT TURN THE WHEEL TO MY CARD, A DISPLAY CAME UP ON THE DASH AND IT SAID POWER STEERING ASSAULT FAIL. I COULD NOT TURN THE WHEEL, I TURNED CAR AND LEFT IT WHERE IT WAS. I CALLED FORD THEY SAID TO BRING IT IN TO BE EVALUATED. THEY CHARGED ME $140.00 TO EVALUATE AND I TOLD THEM THERE HAVE BEEN MORE COMPALINTS, THEY SAID THEY ARE NOT AWARE OF ANY RECALLS ON THE POWER STEERING. THEY TOLD ME IT IS FAILING AND I WOULD HAVE TO PAY $2300.00 TO GET IT FIXED, THIS IS NOT NORMAL THEY SAID. I HAVE A 19 YEAR HONDA AND THE POWER STEERING HAS NOT FAILED OR HAS ANY PROBLEMS. I DO NOT BELIEVE I SHOULD HAVE TO PAY TO FIX SOMETHING LIKE THIS AND TO BE TOLD THEY ARE NOT AWARE WHEN THERE IS REPORTS AND DOCUMENTED REPORTS OF POWERS STEERING ASSAULT FAILING . HOW DO I HAVE FORD FIX THIS THIS IS A HAZARD TO DRIVE THE CAR. THEY HAVE NOT GIVEN ME A REPORT DUE TO THE CAR IS AT FORD TILL THE AIR BAG IS FIXED.. I STILL DO NOT FEEL SAFE DRIVING THE CAR KNOWING THE POWER STEERING IS FAILING. I OWE MORE THAN THE CAR IS WORTH. HOW DO I GET HELP WITH THIS ISSUE

POWER STEERING ASSIST FAULT. PASSENGER BAG FAULT. AND SERVICE ADVANCETRACK. I WENT TO START MY CAR LATER IN THE AFTERNOON AND THE CAR WILL NOT STEER. A WARNING APPEARED THE DAY BEFORE AND I SHUT THE VEHICLE OFF AND IT WAS FINE BUT NOW WON'T DO SO.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. ROMANO FORD (5431 N BURDICK STREET, FAYETTEVILLE, NY 13066) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 11/26/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (SMITH CAIRNS FORD LINCOLN, 900 CENTRAL PARK AVE, YONKERS, NY 10704, (914) 377-8100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED TO FUNCTION PROPERLY WHEN APPLIED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES, WHICH CAUSED THE CONTACT TO HAVE TO APPLY FORCE AND PUMP THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. IN ADDITION, THE ELECTRIC POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY TIGHT WHEN ATTEMPTING TO TURN IN EITHER DIRECTION. THE VEHICLE WAS ALSO SERVICED FOR A MANUFACTURER EXTENDED WARRANTY CAMPAIGN REGARDING THE THROTTLE BODY; HOWEVER, THE CONTACT NOTICED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHILE THE OTHER TWO FAILURES PROGRESSED. THE DEALER (WORTHINGTON FORD, 2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WAS UNABLE TO PROVIDE A PERMANENT REMEDY YET FOR THE THREE FAILURES THAT WERE EXPERIENCED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA17004 (STEERING) AND PE13003 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A PERMANENT REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (PREMIER FORD OF BAY RIDGE, 152 58TH ST, BROOKLYN, NY 11220) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR AND DID NOT HAVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED HE EXPECTS THE REPAIR TO BE DONE BY OCTOBER 2018. UPDATED 01/29/18*JB

SERVICE SYSTEM TRACK WARNING APPEARED. GRINDING SOUND FROM AREA STEERING CONTROL. BROUGHT IN FOR SERVICE FOUND THAT THIS WAS RECALLED IN 2011 BUT NOT 2010 DUE TO KNOWN FAILURES.

TAKATA RECALL FORD RETAILER TOLD ME THEY CANNOT GET THE PARTS TO FIX THIS RECALL, AND DOES NOT KNOW WHEN THEY WILL BE ABLE TO GET THEM.