2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MOVE LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE STEERING MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BILL TALLEY FORD INC, 6280 MECHANICSVILLE TPKE, MECHANICSVILLE, VA 23111, (800) 260-5082) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 109,000. **TR CONSUMER STATED SHE BEGAN HAVING ISSUES WITH THE POWER STEERING IN JUNE OF THIS YEAR. WHEN STARING THE CAR, I WOULD SOMETIMES GET AN ALERT ON MY DASHBOARD WHICH READ "POWER STEERING ASSIST FAULT." I HAD NO POWER STEERING AT ALL. I HAD TO STRAIN AND USE MY ENTIRE BODY TO MANEUVER THE VEHICLE. I KNOW THAT WAS EXTREMELY DANGEROUS, BUT THE FUSION IS THE ONLY MODE OF TRANSPORTAITON I HAVE. THE POWER STEERING WOULD RETURN THE NEXT TIME I STARTED THE CAR. THIS WENT ON FOR A COUPLE OF WEEKS, WITH THE SAME ALERT SHOWING ON THE DASH ("POWER STEERING ASSIST FAULT"). THE POWER STEERING NEVER WENT OUT ON ME WHEN THE CAR WAS IN MOTION. IT WOULD FAIL OCCASIONALLY WHEN I STARTED THE CAR, THEN RETURN THE NEXT TIME I DROVE THE CAR. THEN AT THE END OF JUNE, THE POWER STEERING SYSTEM WENT COMPLETELY OUT. UPDATED 10/30/18*JB

SERVICE POWER STEERING NOW ERROR MESSAGES OCCURRED AN I LOST ALL STEERING WHILE TRAVELING DOWN THE ROAD AT 55 MPH WITHOUT WARNING. FORD SAYS I NEED THE ELECTRONIC POWER STEERING COMPONENTS AT 1600 FOR PARTS AN HUNDREDS MORE FOR LABOR. CAR HAS 103K MILES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE DEALER (GLEN SAIN FORD, INC., 1301 US 49, PARAGOULD, AR 72450, (870) 236-8546) INDICATED THAT THE VEHICLE WAS PLACED ON A WAITING LIST FOR THE PART MONTHS AGO. IN ADDITION, THE ELECTRONIC POWER STEERING RANDOMLY FAILED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) ALTHOUGH THE SYMPTOMS WERE RELATED. THE STEERING FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS A DELAY IN RECEIVING THE PARTS FOR THE AIR BAG RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER CONFIRMED THAT THE PART WAS UNAVAILABLE AND INFORMED THE CONTACT THAT A SECOND NOTICE WOULD BE SENT WHEN IT BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED REPORTED 2/20/18 RECALL PASSENGER FRONTAL AIRBAG INFLATOR / BY TAKATA AS OF 9/24/18 STILL NOT AVAILABLE. UPDATED 10/18/18*JB

POWER STEERING ASSIST FAULT ISSUE: I START THE CAR IN THE PARKING LOT AND THE ERROR ON THE PANEL STATES, POWER STEERING ASSIST FAULT. THE WHEEL IS PRETTY MUCH LOCKED. I SHUT THE CAR OFF, WAIT A FEW MINUTES AND START THE CAR AGAIN. THE ERROR IS GONE AND THE WHEEL IS MOVABLE. THIS HAS HAPPENED TWICE ABOUT 3 MONTHS APART. THE VEHICLE HAS 86,000 MILES. I'M CONCERNED THAT THIS WILL HAPPEN WHILE DRIVING AS IT HAS HAPPENED TO OTHER OWNERS OF 2010 FUSIONS. I NOTICED THERE IS A RECALL FROM 2011 -2015 FOR THIS EXACT ISSUE. WILL THERE BE ONE FOR THE 2010 MODELS?

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE STRUCK A CURB AND DAMAGED THE FRONT DRIVER'S SIDE DOOR. THE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO KOCH 33 FORD (3810 HECKTOWN RD, EASTON, PA 18045, 610-810-1187) BUT IT HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BENSON FORD AT (864) 855-5383 (LOCATED AT 4701 CALHOUN MEMORIAL HWY, EASLEY, SC 29640) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE STEERING WHEEL IS LOCKED AND DID NOT GIVE NOTICE. WARNING MESSAGE IS STATING SERVICE POWER STEERING.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE PULLING INTO THE DRIVEWAY, THE ELECTRICAL POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO MARLER FORD COMPANY (22077 US-167, DRY PRONG, LA 71423, (318) 641-1463) WHO STATED THAT THE REPAIRS WOULD BE CHARGED TO THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.

AT RANDOM WHEN I START MY CAR AND APPLY THE BRAKES TO SHIFT THE BRAKE PEDAL WILL GO TO THE FLOOR. IT WILL ALSO NOT STOP THE CAR EFFECTIVELY FOR A LONG DISTANCE, EVEN AT 20 MPH. THE CONDITION CORRECTS ITS SELF, TILL IT HAPPENS AGAIN. THE CAR WILL ALSO NOT STOP QUICKLY NO MATTER WHAT. A CAR CUT ME OFF AND THE CAR DID NOT EVEN HAVE THE BRAKING ABILITY TO START ABS BRAKING WITH THE BRAKE PEDAL PUSHED AS HARD AS I COULD. LUCKY WHAT BRAKING POWER I DID HAVE WAS STILL ENOUGH TO AVOID HITTING THE CAR THAT CUT ME OFF.