2016 FORD FUSION Complaints

Coolant leak into engine causing over heating 24/7, damaging and leaking into combustion chamber , spark plugs had to be replaced , engine needs another replacement after I had replaced it the first week I got it with the vehicle’s warranty, engine is at risk for engine fire and failure. Transmission shifter cable replacement, became detached and damaged, car was stuck in reverse twice and had to be towed to mechanic . Current Recall on breaks because of possible fluid leak for ford fusions , at risk for crash. Engine currently is shakey when you first start it up.

The contact owns a 2016 Ford Fusion. The contact stated while driving at 55-60 MPH, the vehicle was sluggish and hesitated to respond when depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the failure recurred several times while driving. The contact stated that while driving at an undisclosed speed and making a turn, the accelerator pedal was depressed but the vehicle hesitated to respond, causing another vehicle to crash into the rear passenger's side of the vehicle. The contact was able to drive to the hospital, where he received medical assistance. The contact stated that he sustained whiplash and lower back pain, and he had received physical therapy. The contact was unsure whether the other driver had sustained injuries. A police report was filed. The contact stated that the failure later recurred and the check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed that the spark plugs and ignition coils of cylinder number 3 had failed. The contact stated that all the spark plugs and ignition coils were replaced; however, the failure persisted. Additionally, the temperature gauge indicated that the vehicle was overheating. Upon inspecting the coolant level several times, the contact noticed that there was abnormal coolant drainage. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion in the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

Vehicle does not go in gear when shifter is put in the corresponding gear indicator. Though I am able to move the shifter handle through all the drive modes, (P, R, N, D, S), it’s Currently stuck in park and will not get in gear to Drive, neutral or reverse. I’m unable to move the vehicle. There is no indication or warnings of malfunction. The vehicle has not yet been inspected by anyone to assess, as I am unable to drive the vehicle. Pending towing to the near Ford dealership for diagnostics. The vehicle drove just fine the morning of the incident.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at approximately 20 MPH, there was smoke and then flames coming from underneath the hood near the driver's side headlight. The contact pulled over and parked the vehicle at a friend's residence. The hood failed to open. The contact used a hose at her friend's residence to extinguish the fire. There were no injuries, and medical attention was not received. The police were contacted; however, no police report was filed. The vehicle was towed to another friend's residence. The vehicle was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

The steering wheel has became severely loose to the point of almost detached. Ford claims there is no recall on this part for this model, however I've read that many people have had this problem. It is a high safety concern.

Backup camera works when car started up, but will go out after the vehicle has been on for serval minutes and will not work. Know recall on other later models of Ford 2020-2023 backup cameras

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the following day there was white smoke coming from the exhaust. The contact stated that the vehicle was taken to an independent mechanic. The contact stated the independent mechanic replaced the spark plugs and replaced the number two fuel injector. The failure reoccurred. The vehicle was taken back to the independent mechanic. The vehicle was then diagnosed with fuel intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

August 15, 2023 factory recall (Manufacturer recall 23S12) repaired by Ford dealer for FRONT brake fluid leak. Three weeks later I noticed an increased in the brake pedal travel, checked brake fluid which confirmed why brake pedal had more travel. Topped off brake fluid. Drove for a few days and again brake pedal travel increased. Took car to an independent certified auto repair shop and they confirmed the REAR brake line was leaking. Shop owner had to replace the brake actuator which was damaged by the brake fluid leak.

The contact owns a 2016 Ford Fusion. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer the following day and was diagnosed that there was coolant intrusion in the engine piston rings. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,990.

My 2016 Fusion Hybrid SE. All SYNC related functions ceased to function . Cant use bluetooth. cant do voice commands. USB is not working and not charging. Radio works fine, but phone button does nothing; menu button does nothing; voice command button on steering wheel does nothing. This is a safety hazard and I know I'm not the only one having this issue.