2010 FORD FUSION Complaints

POWER STEERING ASSIST LIGHT RANDOMLY COMES ON AND I DON'T HAVE POWER STEERING WHEN IT DOES THIS. SOMETIMES, RESTARTING THE CAR WILL MAKE IT GO AWAY. NOW, IT HAS FAILED COMPLETELY AND WON'T FUNCTION PROPERLY. THIS HAPPENED WHEN STATIONARY AND WHEN DRIVING.

'POWER STEERING ASSIST FAULT' POWER STEERING NO LONGER WORKING, HAVING TO MANUALLY STEER CAR. MECHANIC SAYS IT WILL BE $2000 TO FIX SINCE PART COSTS $1400. POWER STEERING RACK NEEDS TO BE REPLACED, THE MOTOR IS NOT TURNING ON AT ALL.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE HESITATED WHEN STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE (CPV) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO BILLY HOWELL FORD LINCOLN (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 887-2311) WHERE IT WAS INSPECTED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) IN AUGUST OF 2016. AT THAT TIME, THE CONTACT WAS INFORMED THAT NO LEAKS WERE FOUND ON THE CPV FUEL TANK. THE CONTACT CALLED THE DEALER AGAIN, BUT WAS OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) REGARDING THE PASSENGER SIDE FRONTAL AIR BAG INFLATOR. THE CONTACT CALLED APPLE FORD IN RED LION AT 717-244-7677 (3250 CAPE HORN RD, RED LION, PA 17356) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS CONCERNED THAT THE DRIVER'S SIDE AIR BAG COULD ALSO BE DEFECTIVE AND WANTED IT REPLACED AS WELL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ... *BF *TR *DT CONSUMER STATED HOUSING AROUND THE METAL DEVICE THAT MAKES THE AIR BAG WORK IS DEFECTIVE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' UPDATED 12/12/18*JB

TAKATA RECALL- RECEIVED NOTICE IN 2017 STATING OUR DAUGHTERS VEHICLE WAS AFFECTED. NOTICE STATED THE REMEDY WOULD BE AVAILABLE SOON AND I WOULD BE RECONTACTED. RECEIVED 2ND NOTICE STATING THE REMEDY WOULD BE AVAILABLE IN SPRING OF 2018. IT IS NOW MID AUGUST 2018 AND STILL NO REMEDY AVAILABLE! FORD HAS PUT MILLIONS OF LIVES IN DANGER!

ELECTRIC POWER STEERING ASSIST IS THROWING FAULTS, MAKING THE CAR UNDRIVEABLE. RECALLS HAVE BEEN ISSUED FOR OTHER FORD MODELS WITH THIS EPSA SYSTEM. LAST CAR CHECKUP RETURNED NO FAULT MESSAGES (CAR WAS SERVICED FOR NEW TIRES AND POINT INSPECTION LAST WEEK OF JUNE 2018). THE FAULT USUALLY OCCURS ON INITIAL STARTUP. PER THE USER MANUAL, UPON A FAULT OCCURRING YOU SHUT OFF THE CAR AND WAIT 10 SECONDS FOR THE POWER SYSTEM TO RESET, THEN RE START THE CAR. USUALLY THE FAULT WILL GO AWAY BUT NOW IT IS MORE PERSISTENT. THE FAULT WILL NOT GO AWAY BY DRIVING IT OFF. THIS IS AN EXPENSIVE ROUGHLY $1500 REPAIR THAT SHOULD NOT BE HAPPENING. MOST REPORTS POINT TO A FAULTY SENSOR. FAULT MESSAGE AUTOMATICALLY SHUTS OFF THE EPSA REGARDLESS OF IF IT IS MECHANICALLY SOUND OR NOT, WHICH IS VERY DANGEROUS IF DRIVING ON THE HIGHWAY OR BUSY DOWNTOWN STREETS. RISK OF ACCIDENT IS DRAMATICALLY INCREASED WITH THIS FAULT.

I JUST BOUGHT A 2010 FORD FUSION FOR MY 17 YO SON, HIS 1ST CAR WHAT A GREAT GIFT & SURPRISE, RIGHT? SPECIALLY THE SURPRISE PART, WE MY 3 BOYS AND I WENT TO P/U THE CAR AT MY PLACE OF WORK WHERE I KEPT IT SO YAY SURPRISE, MY OLDEST GETTING HIS 1ST CAR SEE THE BOYS CHEERING, LAUGHING HAVING A GOOD, SO MY OLDEST & YOUNGEST (11 YO) GOT INTO THE CAR & WE BROUGHT IT TO A TIRE SHOP THE ONLY THING THE CAR NEEDED WAS NEW TIRES,ABOUT AN HOUR LATER WE WENT BACK TO THE SHOP TO PICK UP THE FUSION LOOKING GOOD SO MY YOUNGEST KIDDO DECIDED TO STAY WITH HIS BIG BROTHER SO HAPPY FOR HIM, THE NEW CAR DEAL ETC,ETC HE JUST WANTED TO BE WITH HIS BIG BUDDY AS HE CALL HIM SO ON OUR WAY HOME ABOUT 10 BLOCKS AWAY FROM THE SHOP & 5 BLOCKS AWAY FROM HOME WE ARE TRAVELING AT A 30 MPH SPEED ON A CITY STREET I NOTICED THAT HIS DRIVING WAS KIND OF FUNNY AND HE WAS GETTING CLOSE TO DO A RIGHT TURN AT A BUSY WITH HEAVY TRAFFIC INTERSECTION, I THOUGHT HE WAS FOOLING AROUND SOME HOW HE MANAGED TO PULL OVER AT SAFE PLACE WHEN I GOT OUT OF MY TRUCK AND APPROACHED HIM I WAS ABOUT TO SCREAM AT HIM, BEFORE I SAID ANYTHING HE SAID TO ME " THAT WAS CREEPY,DAD WHY IS THE STEERING WHEEL SO HARD? IS IT NORMAL, BECAUSE IT HAS NEW TIRES? SO BROUGHT IT BACK TO THE SHOP & THE SAID THAT IT WAS JUST FINE,THEY INSPECTED THE CAR FOR ANY POWER STEERING FLUID/ANYTHING, WE DISCOVERED THAT THIS CAR HAS AN EPAS!! SO YEAH BIG SURPRISE UH!! I FEEL SO MISERABLE,I PUT 2 OF MY BOYS LIFE'S IN DANGER. THANK GOD YES THANK GOD, MY SON WAS ABLE TO STOP THE CAR SAFELY WITHOUT PANICKING EVEN THOUGH HIS LITTLE BROTHER WAS ON BOARD, NOW FORD WANT $2200 TO FIX THE CAR, SO FORD WILL RECALL A FLOOR MAT BUT NOT AN ELECTRIC POWER STEERING?

THIS VEHICLE HAS BEEN SITTING FOR OVER A MONTH DUE TO MY LIMITED INCOME AS A VETERAN I CAN NOT AFFORD TO REPAIR THIS ISSUE AT AN ESTIMATE COST OF $1600. THIS ISSUE IS NOT DUE TO MY NEGLIGENCE.POWER STEERING ASSIST FAILURE IS THE ISSUE. I WAS DRIVING IT TO WORK IN DALLAS,NC WHEN I EXPERIENCED THE STEERING WHEEL LOCKED AS I MADE A RIGHT TURN INTO A PARKING SPACE. AFTER I STRUGGLED TO GET IT INTO THE PARKING SPACE I ALSO STRUGGLE TO DRIVE IT HOME AS WELL.ONCE I GOT THE VEHICLE HOME I CALLED TINDOL FORD IN GASTONIA,NC REGARDING MY CONCERN I WAS INFORMED THAT I NEED TO HAVE IT DIAGNOSED AT MY EXPENSE OF $99. THEN IF IT IS THE EPAS (ELECTRIC POWER ASSIST SYSTEM) REPAIR ESTIMATE COST CAN BE ABOUT $1600. THIS VEHICLE SPECIFICALLY HAD A RECALL BEFORE NOT SURE BUT I THINK IT WAS FOR AIRBAG AND OR SEATBELT. WELL SINCE THEN I BORROWED A TEMPORARY VEHICLE FROM FAMILY MEMBER DUE TO REPAIR COST BEING EXPENSIVE. THIS FORD FUSION HAS A TITLE LIEN THROUGH BRIDGECREST, IN WHOM I FINANCE WITH. VEHICLE IS ALMOST PAID IN FULL.THIS ISSUE HOWEVER IS NOT ANY OF NEGLIGENCE BUT MORE SO A MANUFACTURER ISSUE. THE EPAS CONSIST OF A TRW COMPONENT WHICH CONSIST OF EVERYTHING TO THIS FAILURE SUCH AS THE HYDRAULIC THE BELT DRIVE THE DRIVE RACK THE CODER INTERFACE ETC. I HAD A LOCAL MECHANIC LOOK AT IT AND THE OBSERVATION MADE WAS IT'S A POWER STEERING ISSUE THAT ONLY MANUFACTURER CAN CORRECT DUE TO THE COMPLEXITY. THE TRW IS A NON SERVICEABLE UNIT. ENCLOSING I ASK THAT YOU PLEASE CONTACT THE MANUFACTURER AND LOOK INTO THE FACTS OF THIS MATTER WHICH IS FAULT OF THE MANUFACTURER. I THANK YOU IN ADVANCE FOR YOUR TIME AND HELP WITH THIS MATTER.

WIFE WENT TO THE STORE AND WHEN SHE GOT BACK IN THE CAR TO DRIVE HOME THE STEERING WENT OUT, SHE IS RECOVERING FROM A BROKEN WRIST AND COULD NOT TURN THE WHEEL, I HAD TO GET A RIDE TO DRIVE THE CAR HOME, SHE IS NOT ABLE TO DRIVE THE CAR NOW

I HAVE AN ACTIVE COMPLAINT #11115533. I ALSO AM CONCERNED ABOUT MY VEHICLE HAS BEEN SITTING PER THE AGREEMENT I NEEDED TO SIGN FOR FMC FOR 3 MONTHS, SINCE APRIL 26TH. AS OF TODAY THERE IS NO INFORMATION OF WHEN AIR BAG WILL BE AVAILABLE. THE TIRES, HOSES BRAKE SEALS ALL LOSE THEIR PLIABILITY AND SEALS CRACK(INCLUDING BRAKE HOSES AND CALIPER SEALS) NOT TO MENTION THE LESSOR FACT THAT I PAY FOR SIRIOUS RADIO FOR THE LAST 3 MONTHS WITH NO USE OF IT.