2010 FORD FUSION Complaints

View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,940 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION
    - DREXEL HILL, PA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED SPRINGFIELD FORD LINCOLN AT 610-544-0700 (LOCATED AT 50 BALTIMORE PIKE, SPRINGFIELD, PA 19064) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - AMES, IA

    WHILE DRIVING MY 2010 FUSION ON VACATION LAST WEEK, MY EPAS SUDDENLY STOPPED WORKING AND THE CAR IMMEDIATELY BECAME EXTREMELY DIFFICULT TO STEER. AT THE TIME THIS HAPPENED, A WARNING MESSAGE DISPLAYED THAT SAID, 'SERVICE ADVANCETRAC, SERVICE POWER STEERING' AND A WARNING LIGHT CAME ON. THERE WERE NO INDICATIONS OF AN ISSUE PRIOR TO THIS. AS FAR AS I CAN TELL, THIS HAS BEEN A PROBLEM ON MANY FUSIONS AND HAS RESULTED IN A RECALL OF FUSIONS FOR OTHER MODEL YEARS BUT NOT 2010 (SO FAR??). IT'S FRUSTRATING THAT THIS APPEARS TO BE A KNOWN ISSUE FOR THIS VEHICLE, INCLUDING 2010'S, BUT THE MODEL YEAR IS NOT INCLUDED IN THE RECALL. THE LOCAL FORD DEALERSHIP JUST TOLD ME THE SYSTEM NEEDS TO BE REPLACED (THIS INCLUDES THE STEERING COLUMN), AND THEY ESTIMATED THE COST TO BE $2200.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - ARLINGTON, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE LOCAL DEALER (DON DAVIS FORD, 633 N. STATE HWY 360, ARLINGTON, TX, 817-588-5474) WAS CONTACTED AND CONFIRMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - WESTVILLE, NJ

    BRAKE A FAILURE INVESTIGATION 2010 FORD FUSION SE 2.5L I4. BRAKE PEDAL WENT TO THE FLOOR WHILE DRIVING MY 2010 FOD FUSION SE MANUAL TRANSON HIGHWAY. ALERTED BY DASHBOARD THAT BRAKE FLUID WAS LOW. WHILE PUTTING NEW FLUID IN, NOTICED A LEAK IN DRIVERS SIDE WHEEL. REPAIRED A BROKEN BRAKE LINE & REPLACED CALIPER AT DRIVERS SIDE REAR. COULD NOT GET BRAKE LINES TO BLEED PROPERLY AFTER REPAIR, RESULTING IN MUSHY PEDAL WITH DECREASED BRAKING ABILITY. TOOK IT TO FORD DEALER AND RECEIVED A WORK ORDER STATING THAT IT NEEDS AN ABS HYDRAULIC CONTROL UNIT, BRAKE PADS, ROTORS, ETC... COST OF REPAIRS = $5,000 REPLACED ALL FOUR BRAKE PADS AND ROTORS AND PASSENGER REAR CALIPER, AS WELL AS BRAKE MASTER CYLINDER. ATTEMPT TO BLEED BRAKES EVEN WITH THE KEY IN IGNITION & CAR ON. NO AIR COMING OUT OF BRAKE LINE BUT, BRAKE PEDAL STILL NOT BUILDING PRESSURE AND GOING TO THE FLOOR. FOUND OUT THAT A VALVE IN HCU HAD TENDENCY TO STICK PROVIDING THIS EXACT RESULT.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - YUKON, OK

    TAKATA RECALL I RECEIVED THE RECALL FOR MY VEHICLE ALONG WITH A CALL AND TEXT MESSAGE. I ATTEMPTED TO CONTACT SEVERAL DEALERSHIPS NEAR ME TO GET A RENTAL VEHICLE UNTIL THE PARTS ARE IN TO REPAIR THE RECALL. ALL OF THEM TOLD ME THEY HAVE A 3 MONTH+ WAITING LIST OR THEY JUST WOULD NEVER CALL ME BACK. I CALLED FORD AND THEY COORDINATED WITH A DEALERSHIP TO SUPPOSEDLY GET ME A RENTAL VEHICLE IN 2 WEEKS. I ASKED IF I AM JUST SUPPOSED TO CONTINUE DRIVING THE VEHICLE IN THE MEANTIME WITH MY TODDLER IN THE CAR KNOWING THE AIRBAG COULD EXPLODE AND THEY SAID YES. I ASKED IF THERE WAS ANOTHER RENTAL OPTION SUCH AS REIMBURSEMENT FOR A RENTAL COMPANY BUT THEY SAID NO. AT THIS TIME I WAS TOLD TO CONTINUE DRIVING THE RECALLED VEHICLE DESPITE RISKS.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - ORLANDO, FL

    MY WIFE DROVE TO GET MY TIRES CHANGED AND WHEN SHE GOT TO THE WALMART AUTO CENTER TO CHANGE THE TIRES THE POWER STEERING WENT OUT ON THE VEHICLE. LUCKILY SHE HAD MADE IT TO THE AUTO CENTER AND WASN'T INVOLVED IN AN ACCIDENT AS THE POWER STEERING WENT OUT IN THE PARKING LOT, HOWEVER SHE WAS IN MOTION. MY WIFE IS 5 MONTHS PREGNANT AND ITS TERRIFYING TO KNOW THAT SHE COULD HAVE BEEN INVOLVED TO A MOVING ACCIDENT WITH A VEHICLE THAT SHOULD HAVE BEEN INCLUDED IN THE PREVIOUS RECALL OF THE 2011-2013 FORD FUSIONS. AS MANY OTHERS HAVE STATED, THE POWER STEERING WENT OUT DUE TO THE FAULT THAT IS INHERENT WITH THE EPAS SYSTEM OF THE FORD FUSION. AS SUCH I HAD TO TAKE MY CAR TO THE NEAREST DEALER TO FIGURE OUT A REPAIR. THE DEALERSHIP QUOTED ME $1600 FOR THE REPAIR THAT I DON'T HAVE AT THE MOMENT. I WILL HAVE TO GET MY CAR REPAIRED AS I DON'T HAVE ANOTHER OPTION. ONCE AGAIN THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL FOR THE POWER STEERING SYSTEM, I CAN ONLY HOPE THAT THIS ISSUE WILL BE RESOLVED IN THE FAVOUR OF THE CUSTOMER.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - KURNS, UT

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LARRY H MILLER FORD (11340 SOUTH 500 WEST, SALT LAKE CITY, UTAH 84115, (888) 378-5967) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - SAN ANTONIO, TX

    TAKATA RECALL - FORD HAS BEEN SENDING ME RECALLS FOR TWO YEARS. THEY STATE THAT THESE INFILTRATORS CAN CAUSES HARM OR EVEN DEATH, YET THEY HAVE TOLD US THERE ARE NO REPLACEMENT PARTS FOR THE LAST TWO YEARS. THEY HAVE NO IDEA WHEN THEY WILL HAVE REPLACEMENT PARTS. THIS IS EXTREMELY UNSAFE AND AN UNACCEPTABLE PRACTICE THAT SEEMS TO HAVE NO CONCLUSION. HOW CAN THE NHTSA ALLOW THIS TO OCCUR AND LEAVE THE AMERICAN PEOPLE UNPROTECTED.

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION
    - SALINEVILLE, OH

    TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE MESSAGE "POWER ASSIST FAILURE" DISPLAYED. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GUESS MOTORS-GUESS FORD, 457 STEUBENVILLE RD SE, CARROLLTON, OH) WHERE IT WAS DIAGNOSED THAT THE POWER ASSIST STEERING GEARS FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION
    - WAYNE, NJ

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LARSON FORD, 1150 OCEAN AVE, LAKEWOOD, NJ 08701, (888) 318-8974) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE