2016 FORD FUSION Complaints

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front driver’s side door inadvertently opened without warning. The contact stated that he had to hold the door handle to keep the door closed to avoid an accident. The contact was able to proceed with caution to his destination. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that on a separate occasion after he had closed the rear driver’s side door, he heard a beeping sound indicating that the door was ajar. The contact became aware that the rear driver’s side door failed to latch securely. The vehicle was taken to the dealer where it was diagnosed that the rear driver’s side door latch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact referenced NHTSA Campaign Number: 20V1770000 (Latches, Locks, Linkages). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 73,000.

The contact owns a 2016 Ford Fusion. The contact stated while reversing, the back prevention camera display screen went blank and the warning message saying, "back camera unavailable contact the dealership." The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure and did not provide any assistance. The failure mileage was 55,000.

Coolant reservoir was empty. Filled it and was low in a few days. Also started getting P302 check engine error for Cylinder 2 Misfire. That in combination with coolant leaks shows that coolant is intruding into cylinder 2. Most likely through the design grooves in Engine. This defect should be covered under a recall.

The contact owns a 2016 Ford Fusion. The contact stated that the ABS warning light and the StabiliTrak warning lights were illuminated. The contact then stated that he received a recall notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and notified the dealer of the recall and the failure. The contact was then informed by the technician that once the recall was completed, they should eliminate and turn off the warning lights. The vehicle was then taken to the dealer where the recall was completed however, the contact stated that after the vehicle was retained, the ABS warning light and the StabiliTrak warning light illuminated. The contact then stated that while driving at an undisclosed speed, he had to apply pressure to the brake pedal to stop the vehicle. The vehicle was taken back to the dealer where it was then diagnosed that the ABS sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 172,182.

The contact owns a 2016 Ford Fusion. The contact stated that the rear passenger’s side door latch had failed, and the door would not remain closed securely. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.

My vehicle is a 2016 Ford Fusion SE VIN3FA6P0H79GR130351. There is currently a recall (20V177000) on 2016 Ford Fusions, however it appears that the recall does not cover my specific vehicle per Ford. In 2021 we had an incident where the driver side door latch broke/stopped functioning causing the door to swing open and the door not securing properly. Upon that incident occurring, I took the vehicle to the dealership (Duval Ford, Jacksonville Florida) for repair, at which time I was told my vehicle was not covered under the recall nor was the issue covered under warranty. Thus I paid approximately $400 to have the repair complete. Yesterday the door latch failed again, this time while driving in traffic as I was coming to a stop at an intersection. The door violently flew open as the vehicle was still moving. Had there been someone standing or walking in the median, the door would have hit them. Upon stopping I attempted to secure the door but it will not secure and just stays open. It will be required to again pay to repair this major safety issue. I believe this safety issue should be covered under the current recall for the same model vehicles in this year. I am concerned that after repair this issue will occur again and could cause a major accident or great bodily harm.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the instrument cluster intermittently illuminated. The contact stated that the instrument cluster then failed to illuminate and remained off. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000. The contact is requesting reimbursement for repairs and a recall for this vehicle.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Fusion. The contact stated that the rear driver’s side door failed to latch properly. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latch/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 95,714.

The contact owns a 2016 Ford Fusion. The contact stated that the rear-view camera was distorted. The contact also stated that the HVAC system would turn on independently. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.