2010 FORD FUSION Complaints

The contact owns a 2010 Ford Fusion. The contact stated that when the vehicle was started, the message of a failure with the power steering was displayed. The contact attempted to turn the steering wheel and was unable to turn the steering wheel. The vehicle was turned off and restarted and regained power steering assist. The vehicle was driven to a local dealer who diagnosed the vehicle and determined that the power steering assist module and the steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to a manufacturer’s recall for the failure. The failure mileage was 25,525.

THE RACK - POWER STEERING FAILURE. DAUGHTER IS DRIVING THE CAR ON THE HIGHWAY AND NO POWER STEERING. 2 YEARS AGO HAD THE DEALER PUT ONE IN, 3 TIMES TO GET IT RIGHT. JUST FAILED NOW. WARNING LIGHTS ARE STEERING POWER ASSIST, AND I BELIEVE TRACTION CONTROL.

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the vehicle lost power steering functionality, and the steering became stiff and was difficult to turn. The Electronic Power Steering (EPS) warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the power steering was faulty and needed to be replaced. The contact stated that the failure had occurred three times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

The contact owns a 2010 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to an independent mechanic, who replaced the ABS hydraulic control unit. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 106,699.

While merging onto the interstate the brakes abruptly failed. They didn't respond at all then responded weakly with several attempts. The mechanic said the abs failed.

Car parking selector, cable, parking prowler/bearing or module sensor inside transmission when car is placed in park indicator indicate as in park but vehicle still motions forward as not in park and if key can be taking out an car shut off will not start because not in the park position an is tough trying to get back in park to start the vehicle but indicator indicates as car in the park position has happened 3-4 times once almost causing a accident in a shopping enter whiling trying to park in parking space an vehicle indicated as in the park position an turn off vehicle it continued to roll forward almost hitting the vehicle in front parking space

Brake pedal suddenly got "soft" - pedal has to be pressed further before braking begins and requires more pressure for the same amount of braking prior to the issue. Mechanic replaced brake pads and rotors and master cylinder. This did not correct the problem. Rear brake pads/rotors are wearing abnormally fast. Symptoms are consistent with malfunction of the hydraulic control unit for which there is a recall from Ford Motor Company. Although this vehicle model year (2010) is included in the recall period, my VIN number is not included. There are numerous anecdotal stories on search results for this problem where many Ford Fusion owners have the same problem and also are not included in the recall.

The contact owns a 2010 Ford Fusion. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" message was displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact's friend owns a 2010 Ford Fusion. The contact stated that while his friend was driving 30 MPH and attempting to slow down, the brake pedal was depressed and went to the floorboard, and the vehicle failed to stop as intended. The driver was able to bring the vehicle to a complete stop by engaging the parking brake. The ABS warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the hydraulic control unit. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brake, Hydraulic); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 182,500.

The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked and started, the message “Power Steering Assist Fault” was displayed. The contact stated that the steering wheel was locked. The vehicle was restarted, and the failure was self-corrected. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module needed to be replaced or reprogrammed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.