2010 FORD FUSION Complaints

APRIL 30, 2018 AFTER DRIVING FOR 3 HOURS ON THE HIGHWAY AT APPR. 75 TO 80 MPH THE DASH LIGHTS WENT HAYWIRE, FLICKERING AND THEN THE SERVICE ADVANCETRAC WARNING CAME D. I WAS ABLE TO DRIVE IT TO MY EXIT AND DRIVE SLOWLY. I COULD STOP AND GO VERY SLOW. AFTER A MILE OR 2 THE BATTER LIGHT AND ALL THE LIGHTS CAME ON AND THE BRAKE LIGHT WARNING LIGHT CAME ON. I COULD FEEL THE CAR LOOSING POWER SO I PULLED OVER. AT THIS TIME IT WAS ALSO CHIMING THAT THE CROSS FAULT SYSTEM WAS NOT AVAILABLE. AFTER TURNING THE CAR OFF, IT WOULD NOT START, THE RADIO WOULD PLAY, LIGHTS WOULD WORK AND HAZARDS WOULD WORK .THE STEERING WAS HARD TO TURN THE CAR WAS TOWED TO A MECHANIC SHOP AND I AM AWAITING A DIAGNOSIS. EARLIER ON APRIL 16, I RECEIVED A LETTER FROM FORD STATING THEY WOULD NO LONGER HOST THE VEHICLE HEALTH REPORT SYSTEM.

RECALL 15V793000: FUEL TANK CRACKS AND LEAKS FUEL. 03/05/2018 MY CAR HAD CHECK ENGINE LIGHT ON. I CHECKED IT AT FIRESTONE SERVICE AND IT SHOWED CODE P1450. THEY FOUND THAT VALVE COVER GASKET WAS LEAKING. I'VE BEEN TOLD THAT THIS IS A RECALL AND I HAVE TO GO TO DEALER. WHILE I WAITED 3 WEEKS FOR APPOINTMENT WITH DEALER MY CHECK ENGINE LIGHT WENT OFF AND THEY JUST CHARGED ME FOR TEST AND DIDN'T DO ANY REPAIRS. ALSO THEY TOLD ME THAT MY CAR WAS NOT RECALLED. RIGHT NOW I HAVE CHECK ENGINE PERIODICALLY ON FOR COUPLE DAYS AND AFTER THAT OFF.

ELECTRIC POWER STEERING FAILED, ONLY MANUAL STEERING AVAILABLE. TWO ERROR MESSAGES DISPLAY ON THE DASH SCREEN: "SERVICE ADVANCETRAC" AND SERVICE POWER STEERING NOW." PROBLEM OCCURRED WHILE IN MOTION ON HIGHWAY, FORTUNATELY WHILE NO TURNING WAS NECESSARY. ONLY UPON EXITING DID THE STEERING FAILURE BECOME APPARENT.

ON AN INTERMITTENT BASIS AND AT SLOW SPEEDS, THE CAR LOOSES POWER STEERING. A DIAGNOSTIC APPEARS THAT SAYS "POWER STEERING ASSIST FAULT". ALTHOUGH THE CAR HAS MANUAL STEERING WHEN THIS HAPPENS, IT IS EXTREMELY DIFFICULT TO STEER. THE OTHER DAY I WAS TRYING TO PULL INTO A PARKING SPACE AND THIS HAPPENED. I ALMOST HIT THE ADJACENT CAR. IN ORDER TO GET POWER STEERING BACK, I NEED TO TURN OFF THE ENGINE AND RESTART. I AM CONCERNED THAT SOMEDAY I'LL GET INTO AN ACCIDENT IF THIS HAPPENS AT THE WRONG TIME. I NOTICE THAT THE POWER STEERING IS CUTTING OUT MORE FREQUENTLY AS TIME GOES ON. THIS FAULT HAS INCREASED IN FREQUENCY AND IS NOW HAPPENING AT LEAST ONCE EVERY TWO WEEKS, IN PARTICULAR WHEN I PULL OUT OF MY DRIVEWAY ONTO THE STREET.

SUDDEN LOSS OF POWER STEERING WHILE DRIVING. WARNING LIGHT CAME ON AT SAME TIME OF FAILURE. LUCKILY NEAR HOME AND DRIVING AT A SLOW RATE OF SPEED.

STEERING FAULT STARTED COMING ON INTERMITEDLY FOR LAST YEAR NOW IT COMES ON AND NEVER SHUTS OFF LEAVING WITH NO POWER STEERING AT ALL CAR IS UNDRIVABLE TO HARD TO STEER DROVE IT A WHILE FIRST TIME I NOTICE IT COULD NOT TURN SO IT SITS CANT AFFORD TO FIX IT ALWAYS STARTED WHEN TURNING CAR ON

I WAS DRIVING MY CAR INTO MY DRIVEWAY WHEN A HAZARD LIGHT APPEARED. IT STATED THAT THE POWER STEERING SYSTEM NEEDED TO BE SERVICED IMMEDIATELY. THE PROBLEM IS THAT WHEN THE POWER STEERING GOES OUT, YOU HAVE NO CONTROL OF THE VEHICLE., I CANNOT TURN THE WHEEL EVEN AN INCH. IF I HAD BEEN ON A MAJOR HIGHWAY, IT WOULD HAVE CAUSED A MAJOR COLLISION. I CALLED MY LOCAL FORD DEALERSHIP AND THEY SAID THAT MY VIN DIDN'T MATCH THE RECALL. I WAS COMING TO A STOP WHEN THE LIGHT CAME ON.

"TAKATA RECALL" - 16S26 2ND NOTICE I RECEIVED A LETTER IN JANUARY THAT PARTS WOULD BE AVAILABLE IN SPRING 2018 AND IT GIVES A WARNING OF NOT LETTING ANYONE SIT IN THE FRONT PASSENGER SEAT. THIS CAR NOW BELONGS TO MY 17 YEAR OLD SON AND AM CONCERNED FOR HIM AND THE FACT THAT HE TAKES HIS SIBLINGS TO SCHOOL AND OTHER PLACES. I THINK FOR THE SAFETY OF THE PUBLIC WHO HAS THESE VEHICLES, FORD NEEDS TO PROVIDE LOANER CARS. I SENT A COMPLAINT TO YOU IN OCTOBER 2017 AND HAVE HEARD NOTHING. THIS RECALL IS DANGEROUS!!! AND SHOULD HAVE BEEN HANDLED BETTER AND FASTER. THE PUBLIC RELIES ON THESE VEHICLES AND TO TELL THEM NOT TO DRIVE THEM OR NOT TO HAVE A PASSENGER IS A MAJOR PROBLEM, ESPECIALLY IF IT'S THE ONLY VEHICLE THEY OWN. ALL CARS SHOULD BE REQUIRED TO HAVE AN AIR BAG SHUT OFF SWITCH! I WANT THIS RESOLVED ASAP!!!!! PEOPLE HAVE BEEN WAITING LONG ENOUGH AND ARE BEING PUT IN HARMS WAY BECAUSE THIS IS TAKING TOO LONG. I EXPECT A RESPONSE FROM YOU! IF I DON'T RECEIVE A RESPONSE SOON, I WILL BE CONTACTING LOCAL AND/OR NATIONAL NEWS AGENCIES!

WHEN DRIVING, PARTICULARLY IN STOP AND GO TRAFFIC, IT FEELS LIKE THE BRAKES FAIL. THE PEDAL GOES ALL THE WAY TO THE FLOOR AND THEN I HAVE TO PUMP THE BRAKE 2 OR 3 TIMES BEFORE I CAN GET THE CAR TO STOP. TWICE IT CAME REALLY CLOSE TO NOT STOPPING AT ALL. THE PADS ARE FINE, MASTER CYLINDER IS FINE AND THE BRAKE FLUID LEVEL IS FINE AS WELL. CAR HAS APPROXIMATELY 97,000 MILES ON IT AND THE ISSUE HAS BEEN HAPPENING INTERMITTENTLY FOR THE PAST 10 DAYS, WITH THE LAST FEW DAYS OCCURRING 3-4 TIMES PER DAY.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. AFTER PARKING THE VEHICLE AND RESTARTING THE ENGINE, THE INDICATOR REMAINED ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO GEORGE WAIKEM FORD (4321 LINCOLN WAY E, MASSILLON, OH 44646) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,107. *TT