2010 FORD FUSION Complaints

DURING A RIGHT TURN FROM A HIGHWAY FEEDER ROAD ONTO SIDE STREET, THE 2010 FORD FUSION I WAS DRIVING SUDDENLY LOST POWER STEERING AND FLASHED A SERVICE POWER STEERING NOW NOTIFICATION ON THE DASHBOARD INFORMATION PANEL. POWER STEERING HAS NOT RETURNED AFTER SEVERAL RESTARTS OF THE CAR. THE CAR WAS IMMEDIATELY TAKEN TO A NATIONWIDE CHAIN CAR SHOP AND DIAGNOSTIC SCAN WAS TAKEN. THE CODE THAT WAS GENERATED WAS POWER STEERING CONTROL MODULE (P07AE). THE CAR IS DIFFICULT TO STEER AND THEREFORE I CONSIDER IT A HIGH RISK TO DRIVE. THE REPAIR IS COST PROHIBITIVE DUE TO A COMPLEX DESIGN THAT INCORPORATES ADDITIONAL COMPONENTS INTO THE CONTROL MODULE THAT NEEDS TO BE REPLACED.

TAKATA RECALL I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY IN JULY OF 2016. RECALL # 16S26. INDICATED I WOULD BE NOTIFIED WHEN PARTS AVAILABLE FOR REPAIR. IN DECEMBER 2017 I RECEIVED ANOTHER LETTER INFORMING ME PARTS MAY BE IN SPRING 2018. I WAS ALSO NOTIFIED NOT TO HAVE ANY ONE SIT IN FRONT SEAT. I RECENTLY CONTACTED A FORD DEALERSHIP ABOUT AVAILABILITY OF REPLACEMENT PARTS AND I WAS NOTIFIED THAT PARTS MAY NEVER COME IN. I INFORMED THE SERVICE WRITER THAT THIS MAKES THE CAR ALL MOST USELESS. THE REPLY WAS THAT THE WAY IT IS. I FEEL ALL FORD IS DOING IS DELAYING AND AVOIDING THE EXPENSE OF REPAIR. I HAVE FRIENDS WHO DRIVE HONDA'S THAT HAVE BEEN REPAIRED FOR MONTHS.

POWER STEERING ASSIST FAIL - WHILE BACKING OUT OF MY PARKING SPACE AND ATTEMPTING TO TURN, WARNING BELLS STARTS GOING OFF IN MY 2010 FORD FUSION AND A WARNING WAS POSTED "POWER STEERING ASSIST FAIL." I AM A RETIRED 72 YR OLD WORKING NANNY WHO DRIVES CHILDREN AROUND. HAD THIS HAPPENED WHILE ON THE ROAD, FAILURE TO STEER MY CAR COULD BE CATASTROPHIC. MY CAR IS SITTING IN THE PARKING SPACE UNTIL I CAN GET A LOAN TO PAY THE EXPENSIVE REPAIR FOR THE STEERING ASSIST MECHANISM. FORD HAS ADVISED ME THAT MY YEAR 2010 IS NOT UNDER RECALL. I REQUIRE A TOW TO BRING MY CAR IN FOR DIAGNOSTICS AND REPAIR. SHOULD I NOT BE ABLE TO AFFORD THE REPAIR, I WILL HAVE TO TOW IT BACK OUT. MY CAR IS MY LIVELIHOOD AND I WISH I HAD RESEARCHED THIS CAR BEFORE I BOUGHT IT 7 MONTHS AGO.

I HAVE COMMUNICATED WITH FRIENDS WHO HAVE THE SAME VEHICLE MODEL AN YEAR. EACH OF US HAS HAD THE SAME PROBLEM REGARDING THE POWER STEERING. IN THE MIDDLE OF DRIVING, AN ALERT POPS UP STATING "POWER STEERING ASSIST FAILURE". WHEN THIS OCCURS, THE STEERING WHEEL LOCKS UP AND DOES NOT MOVE. LUCKILY I WAS IN A LOCATION THAT WAS NOT BUSY AND DRIVING AT LOW SPEEDS. I STOPPED THE VEHICLE, SHUT IT OFF, WAITED A FEW SECONDS, AND RESTARTED WITH NO PROBLEM. EVENTUALLY RESTARTING THE VEHICLE DID NOT RESET THE PROBLEM. I HAD THE VEHICLE TOWED TO THE DEALERSHIP TO BE FIXED. IT COST $1,400 TO FIX THIS UNSAFE PROBLEM.

POWER STEERING ASSIST FAULT OCCURRED WHILE DRIVING. TURNING OFF VEHICLE AND THEN BACK ON CLEARED FAULT. THE FAULT OCCURRED SEVERAL MORE TIMES OVER A 2 MONTH PERIOD. FAULT IS NOW BACK TO STAY. POWER STEERING IS PRETTY MUCH NONEXISTENT. HOPEFULLY I CAN DRIVE IT TO THE GARAGE FOR DIAGNOSIS.

I HAVE A 2010 FORD FUSION 111,000 MILES, WHILE DRIVING 45 MPH ON A SIDE ROAD THE POWER STEERING STOPPED WORKING. WAS ABLE TO PULL OVER TO THE SIDE AWAY FROM TRAFFIC. LATER THE ADVANCE TRAC, AND POWER ASSIST LIGHTS CAME ON THE DASH BOARD. CALLED A MECHANIC THAT SAID I WOULD BE ABLE TO DRIVE THE CAR BUT WITHOUT POWER STEERING. AFTER RUNNING MANY TEST. THE STEERING ANGLE SHOWED LEFT EVEN WHEN U WERE TURNING TO THE RIGHT...

INTERMITTENT LOSS OF POWER STEERING. FORD DEALER SAYS POWER STEERING GEAR ASSEMBLY NEEDS TO BE REPLACED. CONTROL PANEL SAYS "POWER STEERING ASSIST FAULT" PROBLEM OCCURS ON STARTUP. POWER STEERING INOPERATIVE. SO FAR, TURNING OFF AND RESTARTING HAS FIXED THE PROBLEM, BUT IT IS OCCURRING MORE AND MORE OFTEN.

AT THE BEGINNING OF MARCH I WAS DRIVING DOWN THE HIGHWAY AND MY POWER STEERING IN THE MIDDLE OF MY DRIVE HOME, TRIED TO LOCK UP ON ME. I WAS ABLE TO GET TO MY WORK AND AFTER A COUPLE OF HOURS OF WORK IT CRANKED UP AND WORKED FINE. AT THE TIME I KNEW I WAS GOING TO HAVE SOME REPAIRS DONE ON MY CAR AND THOUGHT THEY WOULD SOLVE THE PROBLEM. HOWEVER LESS THAN TWO WEEKS AFTER REPLACING BOTH OF THE WHEEL BEARINGS IN THE FRONT OF THE CAR AND A HUB I STARTED HAVING A WEIRD NOISE AND A JERKING OF THE WHEEL HAPPENING. PERSONALLY I WAS CONCERNED AND TRIED TO GET MY MECHANIC TO LOOK AT IT AS SOON AS HE COULD BUT THAT WAS NOT POSSIBLE HE NEEDED A WEEK WHICH WORKED FOR ME BECAUSE I WAS GOING OUT OF TOWN FOR WORK AND THOUGHT IT WOULD BE OKAY, THERE WAS NO LIGHTS INDICATING A PROBLEM. I WAS ABLE TO DRIVE THE THREE HOURS TO WHERE I WAS GOING TO WORK AND UNLOADED MY VEHICLE AT THE PLACE I WAS GOING TO STAY AND ONE HOUR LATER CRANKED UP TO DRIVE TO WORK. IT WAS LIKE LIFTING WEIGHTS I COULD BARELY TURN THE STEERING WHEEL. FORTUNATELY IT MADE IT TO A PARKING LOT NEAR WORK AND THEN THINGS WENT DOWN HILL FROM THERE. AFTER TRYING TO CHECK AND SEE WITH THE FORD COMPANY WHAT THEY COULD DO I WAS TOLD I NEEDED MY VIN NUMBER SO I CALLED BACK WITH THE VIN NUMBER AND WAS TOLD THE PERSON I NEEDED TO TALK TO HAD GONE HOME WITH IN THE HALF HOUR 3PM. WELL I WORK AND AFTER THAT THINKING IT WILL DO THE SAME THING IT HAS PREVIOUSLY DONE I PROCEED TO CRANK UP MY CAR AND WHAT DO YOU KNOW IT WILL ONLY TURN IN A CIRCLE IT WOULDN'T EVEN UNLOCK TO LET ME BACK UP STRAIGHT NO MATTER WHAT GEAR IT WAS IN.

WHEN I STARTED MY 2010 FORD FUSION (71,000 MILES) AND PUT THE CAR IN REVERSE AND STARTED TO STEP ON THE GAS, I RECEIVED A POWER STEERING FAIL ALERT AND I COULD NOT DRIVE MY CAR. THIS HAS NOW HAPPENED TWICE WITHIN THE PAST TWO WEEKS. LUCKILY BOTH TIMES IT OCCURRED, I TURNED MY CAR OFF AND RESTARTED IT AND POWER STEERING CAME BACK. IT LOOKS LIKE THE 2011 AND 2012 MODELS WERE RECALLED BUT THE 2010 HAS NOT BEEN EVEN THOUGH IT CLEARLY SEEMS LIKE THE SAME ISSUE OCCURS WITH THE 2010 MODEL.

BRAKES WENT TO FLOOR. TOOK IN TO FORD DEALER, SAID IT NEEDED AN ABS MODULE. HAD THEM REPLACE THAT, IT WAS ALMOST $1800.00, THEN BRAKES WENT TO FLOOR AGAIN AND THEN TOLD US IT NEEDED A NEW BOOSTER, THAT WAS ANOTHER $800.00!! BRAKES WENT TO FLOOR AGAIN, THEN TOOK BACK AND SAID CAN FIND NOTHING WRONG. CANNOT TRUST DRIVING THIS CAR! SEEMS TO BE A VERY COMMON ISSUE ON THESE CARS. THIS IS A COMPANY CAR I HAVE HAD TO DEAL WITH AND FELT THAT THIS ISSUE NEEDED TO BE REPORTED.