2010 FORD FUSION Complaints
View complaints related to 2010 FORD FUSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,940 complaints submitted for the 2010 FORD FUSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION- BLOOMINGTON, IN
I HAVE YET TO RECV A REPAIR FOR THIS SITUATION. THIS PUTS MY ENTIRE FAMILY AND CLIENTS KNOWINGLY AT RISK. WHAT ARE WE SUPPOSE TO DO REGARDING A REPLACEMENT. THE DEALER SHOULD BE PART TO BLAME BECAUSE THEY CHOSE TO USE THOSE PARTICULAR BAGS.
Source: NHTSA WEB SITE -
2010 FORD FUSION- MYRTLE BEACH, SC
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE EPS WARNING INDICATOR ILLUMINATED WHILE DRIVING 45 MPH. THE STEERING WHEEL LOCKED, WHICH MADE IT DIFFICULT TO TURN IN EITHER DIRECTION. ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE DRIVER SUSTAINED INJURIES TO THE NECK AND LOWER BACK AS WELL AS MINOR BRUISING, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND REPAIRED. THE DEALER (BEACH FORD, 855 JASON BLVD #1, MYRTLE BEACH, SC 29577, (843) 839-8168) WAS CONTACTED AND STATED THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- GREENVILLE, SC
I WAS DRIVING DOWN A CITY ROAD DURING RUSH HOUR TRAFFIC AND WITH NO WARNING MY STEERING WHEEL LOCKED UP. I COULD NOT EVEN BUDGET IT AN INCH. I HAD TO STOP THE CAR IN MID TRAFFIC LUCKY ME AND MY SON WHERE NOT HIT. THIS COULD HAVE KILLED ME AND MY 4 YEAR OLD. EVEN THE ADULT MEN THAT HELPED COULD NOT MOVE THE WHEEL. FOUND OUT ITS THE POWERING STEERING ISSUE THAT FORD IS WELL AWARE OF. THEY RECALLED 2011 AND UP BUT NOT THE 2010? NOW FORD IS TELLING ME I CAN PAY $170 TO RESET IT OR $1200 TO FIX IT. FIRST OFF THE RESET IS NO GUARANTEE IT WONT HAPPEN AGAIN., SO YOU WANT ME TO PAY $1200 WHICH I DON,T HAVE OR RESET A FAULTY SWITCH THAT COULD RELAPSE AGAIN POSSIBLY KILLING ME?
Source: NHTSA WEB SITE -
2010 FORD FUSION- THE DALLES, OR
TRANSMISSION FAILURE DUE TO INSIDE BUSHING WEARING OUT AND DAMAGING AXLE AT 58,328 MILES LAST WEEK. WE PURCHASED THIS CAR NEW IN 2010 AND HAVE TAKEN GOOD CARE OF IT. CHECK ENGINE LIGHT WENT ON. LAST WEEK AND OUR MECHANIC DISCOVERED THE DAMAGE DURING A ROUTINE OIL CHANGE/MAINTENANCE CHECK UP. TRANSMISSION AND AXLE HAVE TO BE REPLACED AT $4300. FORD COMPANY SEEMS TO BE "AWARE" OF THIS PROBLEM AND NOTHING HAS BEEN DONE. SHOULD BE A RECALL AND FALL UNDER THE LEMON LAW DUE TO THE NUMBER OF COMPLAINTS OF TRANSMISSION FAILURE IN THE FUSIONS AND THIS IS DANGEROUS AND EXPENSIVE, TO SAY THE LEAST. WE ARE NOT THE ONLY ONES TO HAVE THIS PROBLEM. NOT HAPPY WITH FORD MOTOR COMPANY. DOESN'T FALL UNDER WARRANTY EVEN THOUGH WE HAVE LESS THAN 60,000 MILES ON IT BECAUSE WE HAVE HAD IT LONGER THAN FIVE YEARS. ALSO LOCAL FORD DEALERSHIP CHARGES $100 JUST TO DO A CHECK ENGINE LIGHT TEST. THE INDEPENDENT MECHANICS IN TOWN CHARGE NOTHING.
Source: NHTSA WEB SITE -
2010 FORD FUSION- HALLSVILLE, TX
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING, THE STEERING WHEEL SEIZED AS THE POWER STEERING ASSIST LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALER PEGUES-HURST FORD DEALER (903-758-6211, 200 TX-63 SPUR LONGVIEW, TX 75601) AND WAS TOLD TO BRING THE VEHICLE TO THE SHOP FOR DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 FORD FUSION- NEW PORT RICHEY, FL
POWER STEERING FAILS COMPLETELY. LOCKING WHICH PREVENTS STEERING. GET THE FOLLOWING MESSAGE: POWER STEERING ASSIST FAULT. OCCURRED WHEN I STARTED CAR. TURNED ENGINE OFF/ON. THIS CLEARED THE FAILURE. NOTE; TIRE AIR PRESSURE IS NOT LOW. I UNDERSTAND THAT 2011 & 2012 MODEL YEARS HAVE BEEN RECALLED FOR THIS PROBLEM. PLEASE NOTE THIS IS A $1400 REPAIR AT FORD. FORD SERVICE INSTRUCTED ME NOT TO DRIVE THIS CAR AS IT ISN'T SAFE.
Source: NHTSA WEB SITE -
2010 FORD FUSION- MAKEMARY, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER AUTONATION FORD SANFORD (4911 WAYSIDE DR., SANFORD, FL 32771) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. [XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION- LAWRENCEVILLE, GA
WHILE DRIVING MY FUSION ON ROADWAY OR HIGHWAY THE STEERING WHEEL LOCKS UP AND I CAN'T TURN IT. AFTER HAPPENING TWICE I HAD THE STEERING RACK AND PINION REPLACED WHICH IS WHAT THEY SAID THE PROBLEM WAS BUT IT HAS HAPPEN AGAIN. IT CAUSED ME 1200.00 TO GET THIS DONE AND PROBLEM IS STILL HAPPEN. VERY UPSET AND SCARE TO DRIVE MY FUSION.
Source: NHTSA WEB SITE -
2010 FORD FUSION- CHANDLER, AZ
CAR BECAME EXTREMELY HARD TO STEER AT LESS THAN 5 MPH; POWER STEERING ASSIST FAULT MESSAGE NOTED.
Source: NHTSA WEB SITE -
2010 FORD FUSION- ITHACA, NY
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT CALLED DOVI MOTORS AT 607-756-2801 (263 TOMPKINS ST, CORTLAND, NY 13045) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE