2010 FORD FUSION Complaints

The contact owns a 2010 Ford Fusion. The contact stated that while driving 25 MPH, the "Power Steering Fault" message was displayed, and the vehicle lost power steering functionality. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard causing the braking distance to be extended. There were no warning lights illuminated. The failure was intermittent. The vehicle was taken to the dealer, and it was determined that the brake module had failed and needed to be replaced. The dealer informed that the contact there were no trouble codes retrieved, and the repair was not covered under the recall. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case for possible assistance with the cost of the repair. The failure mileage was 65,000. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES LOST POWER AND THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE BRAKE MODULE. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED WITH THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS UNINTENTIONALLY STEERING LEFT. THE KEN WILSON FORD 769 CHAMPION DR, CANTON, NC 28716 (877) 740-8559 WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENTIRE STEERING WHEEL ASSEMBLY WAS REPLACED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000.

THE DRIVERS DOOR HANDLE WAS FIXED THAT WAS COVERED BY A RECALL. HOWEVER, NOW BOTH FRONT DOOR HANDLES ARE BROKEN AND THE WATERFORD, MICHIGAN DEALEERSHIP WHERE WE PURCHASED IT SAYS THE COST IS ABOUT $140.00 EACH TO FIX. HOW CAN A RECALL BE COMPLETED WHEN THE SAME PROBLEM KEEPS REOCCURING?

MY 2010 FORD FUSION DISPLAY IN INDICATION I HAVE A POWER STEERING ASSIST FAILURE. THE STEERING WHEEL IS UNABLE TO BE MOVED. ONLY OPTION WAS TO HAVE IT TOWED HOME.

POWER STEERING ASSIST FAULT LIGHT COMES ON. VEHICLE HAD TO BE TOWED TO GARAGE. COST TO REPAIR IS$1500+. DANGEROUS FAILURE AND SHOULD BE RECALLED. VEHICLE WAS PARKED AND TURNED ON.

POWER STEERING ASSIT FAULT ERROR DISPLAYS AFTER VEHICLE IS TURNED ON. POWER STEERING CEASES TO WORK

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO OPEN AND CLOSE PROPERLY AND COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V210000 (LATCHES/LOCKS/LINKAGES) AND 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGNS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TAKATA RECALL. I HAVE FOR OVER A YEAR TRIED TO GET MY AIRBAG REPLACED. HUNTERSVILLE, NC FORD HAS BEEN CONTACTED SEVERAL TIMES AND SO FAR THEY HAVE REFUSED TO REPLACE THE AIRBAG. SO, I EVENTUALLY CALLED CAPITAL FORD OF CHARLOTTE, NC ABOUT TWO MONTHS AGO WITH NO BETTER LUCK. I CONTACTED FORD, CORPORATE TWICE AND THE ONLY RESPONSE THEY ACHE GIVEN ME IS TO CONTACT MY LOCAL DEALER. INTERESTINGLY ENOUGH, I CONTINUE TO RECEIVE MAIL FROM FORD REMINDING ME THAT I NEED TO GET MY AIRBAG REPLACED. EACH TIME I AM TOLD BY THE DEALER THAT THE PART IS NOT AVAILABLE. WE ARE WANTING TO SELL OUR CAR, BUT SINCE THE RECALL IS NOT COMPLETE, THIS IS HINDERING ME BEING ABLE TO SELL IT SINCE A BUYER DOES NOT WANT TO BUY A CAR WITH AN OUTSTANDING RECALL. SO, EITHER FORD SHOULD BUY THE CAR FROM ME, OR REPLACE THE AIRBAG.