2010 FORD FUSION Complaints

POWER STEERING ASSIST FAILURE ! THIS NEEDS TO BE ADDRESSED BEFORE PEOPLE ARE KILLED BECAUSE OF THIS PROBLEM ! THIS PROBLEM COMES AND GOES AND CREATES A VERY UNSAFE SITUATION , YOU NEVER KNOW WHEN IT WILL HAPPEN !

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THERE WAS AN ODOR OF FUEL IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO VERACOM FORD (790 N SAN MATEO DR, SAN MATEO, CA 94401) WHERE IT WAS INSPECTED, BUT NOT REPAIRED FOR THE RECALL. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12938726-V9Y3Q4. THE APPROXIMATE FAILURE MILEAGE WAS 88,331.

DRIVING AND MY WHEEL WOULD NOT STEER,MANAGE TO GET OFF ROAD,VERY SCARY INCIDENT,NEEDS TO BE A RECALL ON 2010 FORD FUSION.THE CAR WAS IN MOTION,,NEEDS TO BE RECALLED BEFORE SOMEONE DIES!

WHILE DRIVING AT 30-40MPH, I WAS DECELERATING AND CROSSING OVER A MERGING LANE APPROACHING A RIGHT TURN NEAR MY HOME. BEFORE I COULD COMPLETE MY MANEUVER, A LOUD AUDIBLE ALARM SOUNDED AND IMMEDIATELY ALL POWER STEERING WAS LOST AND MY WHEELS LOCKED AND TURNED SHARPLY TO THE RIGHT. I WAS SENT INTO A 180 DEGREE SPIN DUE TO THE SUDDEN LOSS OF POWER AND LOCKING OF MY WHEELS. MY VEHICLE WAS THROWN INTO NOW ONCOMING TRAFFIC COMING FROM THE MERGING LANE. IN A PANIC, I TRIED TO STEER MY VEHICLE AND MANEUVER OUT OF THE ROAD, BUT EVEN WITH THE FULL FORCE OF MY UPPER BODY, I WAS ONLY ABLE TO VERY SLOWLY TURN THE WHEEL. MY PASSENGER, FROM THE PASSENGER SEAT, ATTEMPTED TO ASSIST MY EFFORTS TO STEER AND IT TOOK THE BOTH OF US TO MANEUVER THE STEERING WHEEL TO AN ANGLE THAT WOULD ALLOW US TO GET THE CAR OUT OF THE ROAD. I'VE DRIVEN VEHICLES WITHOUT POWER STEERING BEFORE, AND I CAN CLEARLY ATTEST THAT IT WAS MORE THAN JUST A LOSS OF POWER STEERING THAT WAS HAMPERING MY ABILITY TO STEER. A QUICK GOOGLE SEARCH REVEALED THAT THAT THIS VEHICLE HAS ELECTRICAL POWER STEERING. I'M POSITIVE THAT MY WHEELS WERE ESSENTIALLY LOCKED BECAUSE I WAS OVERCOMING NOT ONLY A POWER-STEERING LOSS, BUT ALSO THE EXTREME RESISTANCE OF THE FAILED POWER STEERING MOTOR. IT GOES WITHOUT SAYING THAT THIS IS A SERIOUS SAFETY ISSUE THAT ABSOLUTELY HAS THE POTENTIAL TO KILL SOMEBODY. I SEE THAT FORD RECALLED THE 2011 FUSION AND SIMILAR VEHICLES EQUIPPED WITH THIS POWER STEERING UNIT BECAUSE OF THE SAME FAILURE. I ALSO SEE THAT 2010 FORD FUSION OWNERS HAVE REPORTED FAILURES OF THE POWER STEERING UNIT WITH SUCH FREQUENCY (SIMILAR TO THAT OF ALREADY RECALLED VEHICLES) THAT NHTSA HAS OPENED A RECALL INVESTIGATION THAT AS OF LAST NOVEMBER HAS BEEN ONGOING FOR APPROXIMATELY TWO YEARS. WHAT IS THE STATUS OF THIS RECALL INVESTIGATION? THIS INCIDENT OCCURRED ON SUNRISE BLVD. NEAR HOWARD STREET IN FAIR OAKS, CA ON 3/17/18.

I PURCHASED THIS CAR NEW IN 2009. WITH IN A FEW MONTHS I HAD PROBLEMS WITH THE TRANSMISSION. PUTTING THE CAR INTO DRIVE IT WOULD SLAM IN THE GEAR, NOT ALL THE TIME BUT MULTIPLE TIMES EACH MONTH. THE TRANSMISSION SLIPS WHILE DRIVING AND WILL NOT SHIFT PROPERLY, AGAIN RANDOMLY. DEALER CAN NEVER DUPLICATE THE PROBLEM. I WILL PUT THE LAST TIME THIS HAPPENED BELOW AS I DO NOT RECALL THE DATE THE FIRST TIME IT HAPPENED

TAKATA RECALL, FORD MOST RECENTLY RECALLED THE AIRBAGS IN MY CAR, HOWEVER JUST LIKE MY PREVIOUS RECALL THERE IS NO PARTS AVAILABLE, THEY SAY THE CAR IS SAFE TO DRIVE BUT I DON'T WANT TO RISK MY SAFETY AS WELL AS THE OTHERS IN MY CAR IF IT IS NOT. PREVIOUSLY MY CAR WAS STUCK AT THE FORD DEALERSHIP FOR OVER 8 MONTHS DUE TO A FUEL SYSTEM RECALL, AND THEY REFUSED TO BUY BACK THE CAR BUT DID SIGNIFICANT DAMAGE TO THE PAINT, AND INTERIOR OF THE CAR WHEN THEY HAD IT. I HAVE PICTURES FROM THOSE DAMAGES THAT NEVER GOT REPAIR BY FORD OR THE DEALER ALL THEY AGREED TO DO WAS REPLACE THE BATTERY IN THE CAR.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO MONTHS AGO. THE DEALER (GERMAIN FORD OF COLUMBUS, 7250 SAWMILL RD, COLUMBUS, OH 43235) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER THE ABS ENGAGES DUE TO BRAKING ON A SLIPPERY OR BUMPY SURFACE THE BRAKE PEDAL WILL LOSE POWER TO BRAKE THE CAR EFFECTIVELY. THE PEDAL WILL HAVE TO BE PUSHED TO THE FLOOR AND THE CAR WILL ONLY SLIGHTLY SLOW. THIS HAS HAPPENED INTERMITTENTLY 2 OR 3 TIMES OVER THE COURSE OF A YEAR. THE PROBLEM SEEMS TO CORRECT ITSELF AFTER 5 TO 10 MINUTES OF DRIVING AND "PUMPING" THE BRAKES. THE LOCAL FORD DEALER CLAIMS IT IS A FAULTY HYDRAULIC CONTROL UNIT. A PRIOR EVENT HAPPENED WITH THE SAME RESULT WHEN JUST BEGINNING TO DRIVE ON A FLAT, SMOOTH SURFACE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD OF ST PETERSBURG AT (855) 377-3667 (2525 34TH ST N, ST PETERSBURG, FL 33713) WHERE IT WAS CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.