2010 FORD FUSION Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER IN SANTA ROSA, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

DRIVING ON THE HIGHWAY WITH 3 OCCUPANTS, AND THE STEERING WHEEL TIGHTENED. ONCE ON THE CITY STREET A LIGHT ON THE DASH FLASHED THEN ALL POWER STEERING WAS GONE.

VEHICLE WAS IN PARK AND OFF WHEN I TURNED THE CAR ON THE STEERING WHEEL ASSIST FAULT CAME ON AND VEHICLE DOESN'T WANT TO MOVE NOW.

WHILE DRIVING MY VEHICLE THE SERVICE ADVANCETRAC WARNING LIGHT CAME ON. MY VEHICLE WOULD NOT ACCELERATE APPROPRIATELY AND THEN WOULD NOT BE IN GEAR. I HAVE TAKEN IT TO THE DEALER AND THEY REPLACED SENSORS ETC. THEY HAVE IDENTIFIED THAT THE STEERING RACK AND PINION WILL NEED TO BE REPLACED. WHEN I RESEARCHED THIS I FOUND THAT THIS IS A COMMON ISSUE FOR THIS VEHICLE AND THAT A RECALL HAD IN FACT BEEN INSTITUTED FOR 2011 AND NEWER MODELS. THIS IS A PROBLEM IN VEHICLES FROM 2010 AS WELL. THERE IS NO REASON OWNERS OF 2010 MODELS SHOULD HAVE TO PAY THE EXPENSE TO FIX THIS DANGEROUS VEHICLE FAILURE WHEN NEW MODEL OWNERS DO NOT. THE PART ITSELF (FOR AFTERMARKET) COSTS $1000.

POWER STEERING FAULT, ELECTRONIC POWER STEERING FAILURE. THIS HAS HAPPENED SEVERAL TIMES. TURN CAR ON, STEER FAILURE. TURN OFF CAR, RESTART & IT RESETS. LAST NIGHT TURNED CAR ON "POWER STEERING FAILURE", WOULD NOT RESET, THEN GOT A STABILITY FAILURE. NO POWER STEERING. WILL NOT RESET

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE LOCAL DEALER (LANDERS FORD, 2082 WEST POPLAR AVE, COLLIERVILLE, TN 38017), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE RECALL WERE NOT AVAILABLE AND NO ESTIMATED TIME COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTO ZONE WHERE IT WAS DIAGNOSED WITH AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING 40 MPH ON A TWO LANE HIGHWAY VEHICLE SERVICE ADVANCE TRAC LIGHT WARNING CAME ON AS WELL AS EVERY LIGHT ON THE DASHBOARD (XMAS TREE AFFECT). THE WARNING CHIME SOUNDED EVERY FEW SECONDS AND THE GAUGES WENT UP AND DOWN RANDOMLY. DROVE 2 MILES HOME WITH THIS CONTINUING. TURNED OFF ENGINE AND RESTARTED TO HAVE THE SAME THING HAPPEN AGAIN. RESEARCHED PROBLEM ONLINE AND SAW THIS WAS A COMMON PROBLEM WITH FUSIONS STEERING GEAR/HARNESS AND POWER STEERING FAILING.(NTSA CAMPAIGN NUMBER: 15V340000) THE RECALL FOR THIS EXACT PROBLEM DOES NOT APPLY TO 2010S BUT TO 2011 AND AFTER. THE CAR WAS REPAIRED AT THE DEALERSHIP FOR $2339.

WARNING LIGHT: ELECTRONIC POWER STEERING ASSIST FAILURE STEERING BECAME MUCH HARDER FORD HAS ALREADY ISSUED RECALLS FOR THIS ISSUE FOR NEWER MODEL YEAR FUSIONS INTERNET RESEARCH SHOWS TO BE A FAILURE WIDESPREAD PROBLEM. REVERSING SLOWLY SO NO DAMAGE OR INJURIES. ASSUMING FORD IS JUST WAITING ON A FATALITY FOR IT TO BE ECONOMICAL TO RECALL THE 2010'S SEEMS LIKE A MAJOR ISSUE AND THEIR CUSTOMER SERVICE DID NOT SEEMED CONCERNED AT ALL.

I CURRENTLY HAVE OWNED MY 2010 FORD FUSION FOR ABOUT A YEAR NOW. I LOVE MY CAR BUT I HAVE ONE PROBLEM. TODAY FEBRUARY 3RD, 2018 MY DRIVER SIDE POWER SEAT HAS STOPPED MOVING FORWARD OR BACKWARDS. I HAD BROUGHT MY SEAT ALL THE WAY BACK WHILE CLEANING MY CAR AND NOW THAT I AM GOING TO DRIVE I WENT TO BRING MY SEAT FORWARD AGAIN AND IT WILL NO LONGER MOVE. I CAN BARELY TOUCH THE PEDAL AND IT IS MY ONLY WAY OF TRANSPORTATION. THIS IS A SAFETY HAZARD. I WENT TO HAVE IT CHECKED OUT BUT NO FORD DEALER SHIPS WOULD TAKE ME TO DIAGNOSE THE PROBLEM SO I HAD TO GO TO A DIFFERENT MECHANIC. I WAS INFORMED THAT THE MOTOR WAS BAD AND IN ORDER TO FIX IT AT A REASONABLE PRICE THEY WOULD HAVE TO GO TO A JUNK YARD AND FIND AN OTHER 2010 FORD FUSION WITH THE SAME EXACT SEAT TO TAKE THE MOTOR OUT OF THAT SEAT AND PUT IT IN MY CAR. I THOUGHT THIS WAS CRAZY IM GOING TO PAY 500$ FOR THEM TO PUT AN OLD PART IN MY CAR. SO I THEN CALLED WESTBOROUGH FORD IN MASSACHUSETTS TO ASK THEM IF THEY CAN GET ME THE MOTOR AND WHAT THE COST WAS. THEY THEN CONTINUED TO TELL ME THAT YOU GUYS NO LONGER SELL THE MOTORS SEPERATLY AND IF I WANTED THE MOTOR I WOULD HAVE TO SPEND A THOUSAND DOLLARS ON A WHOLE NEW FREAKING TRACK AND MOTOR ASSEMBLY FOR MY CAR AND WOULD NOT JUST GET ME THAT ONE MOTOR THAT IS BAD. I AM BEYOND FRUSTERATED BECAUSE THE MOTOR SHOULD NOT BE JUST CRAPPING THE BED IF ONCE ITS SET, ITS SET. ITS NOT ONE OF THOSE THINGS THAT IS ADJUSTED EVERY SINGLE DAY. I AM VERY DISAPOINTED IN FORD AND WOULD LIKE THE PROBLEM FIXED ASAP.