2010 FORD FUSION Complaints

WHILE DRIVING MY POWER STEERING ASSIST FAILURE LIGHT CAME ON AND I LOST MY POWER STEERING

MY CAR KEEPS SWITCHING TO MANUAL STEERING WHILE I'M DRIVING. THERE WAS A RECALL ISSUED FOR THE EXACT ISSUE BUT NOT FOR MY YEAR OR VIN. I ALMOST GOT IN AN ACCIDENT TRYING TO TURN ON A MAIN STREET

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TRAVELING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED AND THE "SERVICE ADVANCE TRACK" AND "SERVICE POWER STEERING NOW" INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

FOR SEVERAL YEARS I CAN NOT DRIVE WITH A PASSENGER IN MY CAR. THIS HAS BEEN INCONVENT TO ME.

TAKATA RECALL HAS BEEN FROM JULY 2016 CALLED SEVERAL TIMES TO GET REPLACED ITS BEEN TWO YEARS WHY IS IT TAKING SO LONG

TAKATA RECALL. FORD IS UNABLE TO PROVIDE A SOLUTION AT THIS TIME. THE VEHICLE IS UNSAFE TO DRIVE. THIS IS UNACCEPTABLE. I NEED AN ALTERNATIVE VEHICLE. THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. RISK TO SAFETY: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDY PROGRAM: OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. STATUS: 12 - RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.

2 TIMES IN THE LAST 2 MONTHS THE DASHBOARD DISPLAYS A WARNING "POWER STEERING ASSIST FAULT". COST IS VERY EXPENSIVE, 2010 FORD FUSIONS SHOULD HAVE BEEN INCLUDED IN THE RECALL FOR THIS ISSUE. THE CAR WAS JUST BEING STARTED WHEN THIS WARNING CAME ON.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE VEHICLE ABRUPTLY STALLED. PRIOR TO THE FAILURE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INOPERABLE, BUT WAS NOT TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TAKATA RECALL: I FIRST READ THAT TAKATA AIRBAGS IN MY FORD FUSION MAY BE DEFECTIVE IN EARLY 2016 AND FINALLY RECEIVED RECALL NOTICE FROM FORD MOTOR CO. IN JULY 2016 STATING THAT MY VEHICLE DID HAVE AN AIRBAG DEFECT AND THAT I WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE. I HAVE CALLED FORD DEALER REPEATEDLY AND HAVE BEEN TOLD THAT NO PARTS ARE AVAILABLE EACH TIME I CALLED. ONE EMPLOYEE AT A FORD DEALERSHIP LAUGHED WHEN I ASKED FOR THE DATE THEY EXPECTED TO RECEIVE REPAIR PARTS AND SAID THAT IT WOULD BE A LONG TIME. WELL IT HAS BEEN A LONG TIME (TODAY IS 1/29/2017). I FILED AN EARLIER COMPLAINT WITH NHTSA ON 5/4/17. I READ THAT FORD WAS TO RECEIVE $850 MILLION FROM TAKATA. IT SEEMS THAT FORD SHOULD BE REQUIRED TO USE THAT MONEY TO FIX AIRBAGS THEMSELVES. I RECENTLY RECEIVED ANOTHER NOTICE FROM FORD STATING THAT THEY EXPECT "REMEDY PARTS TO BECOME AVAILABLE FOR CERTAIN VEHICLES IN THE SPRING OF 2018". WHEN WILL I KNOW IF MY VEHICLE IS ONE OF THOSE "CERTAIN VEHICLES"? THIS MOST RECENT NOTICE ALSO STATES "DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT". THIS IS ABSURD-THE FUSION IS A SMALL VEHICLE AND IT WOULD SEEM THAT IF THE AIRBAG RUPTURES CAUSING METAL FRAGMENTS TO STRIKE VEHICLE "OCCUPANTS" THAT EVERYONE IN THE CAR WOULD BE AT RISK. THIS IS A DANGEROUS CONDITION THAT FORD HAS BEEN GIVEN GENEROUS LEEWAY TO FIX. THE GOVERNMENT IS SUPPOSED TO WORKING ON BEHALF OF CITIZENS--NOT FORD MOTOR CO., I.E. BIG BUSINESS. PLEASE MAKE FORD MOTOR COMPANY TAKE IMMEDIATE ACTION TO REPAIR OR REPLACE THESE AIRBAGS (RECALL 16S26). I AM AFRAID OF MY OWN CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A PROGRESSING GRINDING NOISE AND THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL FOR THE POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM A POWER STEERING RECALL FOR THE 2011 AND 2012 MODELS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TT *TR