2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL BECAME INOPERABLE. ALSO, THE STEERING WHEEL WARNING INDICATOR ILLUMINATED AND THE POWER STEERING ALARM SOUNDED, WHICH CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO COURTESY FORD (1830 GRAND RIVER AVENUE, OKEMOS, MICHIGAN 48864, PHONE (888) 836-5315) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ELECTRONIC SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE 2010 FORD FUSION WAS NOT INCLUDED IN THE MANUFACTURER WARRANTED REPAIR FOR THE STEERING WHEEL FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 84,543. *TT *TR

THE WRENCH LIGHT COME ON AND I LOST ACCELERATION. VERY HAZARDOUS SITUATION. THE THROTTLE BODY NEEDS REPLACING. THIS SHOULD BE A RECALL.

I WAS TERRIFIED WHEN MY POWER STEERING WENT OUT WITHOUT WARNING WHILE MAKING A RIGHT TURN WITH ONCOMING TRAFFIC COMIN IN THE OPPOSITE DIRECTION. I HAD TO PULL THE STEERING WHEEL SO HARD TO REFRAIN FROM GOING INTO THE ONCOMING TRAFFICS LANE THAT I STRAINED MY SHOULDER, CAUSING PAIN AND DISCOMFORT. WHEN I SPOKE WITH THE FORD DEALERSHIP THEY SAID THE REPAIR OF MY ISSUE WOULD COST THOUSANDS OF DOLLARS. THIS ISSUE IS NOT CAUSED FROM USER ERROR IT IS FROM POOR DESIGN AND ENGINEERING FROM FORD. THIS PRODUCT MALFUNCTION COULD HAVE CAUSED A SERIOUS ACCIDENT. PLEASE TAKE TIME TO LOOK INTO THIS FAULTY PRODUCT BECAUSE I BELIEVE THAT I SHOULD NOT HAVE TO BE BURDENED WITH A BILL OF THIS MAGNITUDE. THIS SITUATION COULD HAVE BEEN AVOIDED IF FORD PRODUCED A PRODUCT THAT WAS SAFER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WOULD NOT CONTACT THE LOCAL DEALER. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA IF HE WANTED TO DISCONNECT THE AIR BAGS. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST ABILITY WAS LOST. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AND THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MEMPHIS (2515 MT MORIAH RD, MEMPHIS, TN 38115, (901) 209-1259) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALL BACK, BUT HE NEVER RECEIVED ONE. THE FAILURE MILEAGE WAS 116,022. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD MEMPHIS AT (901) 209-1259 (LOCATED AT 2515 MT MORIAH RD, MEMPHIS, TN 38115) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO MOVE AND BECAME INOPERABLE. ALSO, THE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (FIVE STAR FORD, 6618 NE LOOP 820 NORTH, RICHLAND, TX 78180) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.

TAKATA RECALL BOUGHT CAR USED 8/17 NOT KNOWING THE FULL EXTENT OF RECALL. THAT MY VEHICLE IS A POTENTIAL DEATH TRAP. ACCORDING TO NHTSA FORD MAILED OUT LETTERS 7/16 SAYING THERE WAS NO PARTS AVAILABLE YET TO FIX PROBLEM. IT IS NOW 2018 AND ACCORDING TO ONE FORD DEALER PARTS WILL NOT BE AVAILABLE UNTIL SPRING AND THAT IS NOT A GUARANTEE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILLY CAIN FORD LINCOLN, 1039 N MAIN ST, CORNELIA, GA 30531) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT PARTS MAY NOT BE AVAILABLE UNTIL SPRING OF 2018. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE VEHICLE ATTEMPTED TO CRANK, BUT FAILED TO START. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED BEACH FORD AT (757) 486-2717 (LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.