2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT WAS ATTEMPTING TO MAKE A LEFT TURN OUT OF A PARKING LOT AT AN UNKNOWN SPEED, A VEHICLE DRIVING 50 MPH IN THE MIDDLE LANE CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT AND THE DRIVER SUSTAINED HEAD, BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL COLLISION SHOP AND THE BUMPER WAS REPAIRED. WHILE ATTEMPTING TO LEAVE THE COLLISION SHOP, THE POWER STEERING FAILED TO WORK. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 106,476.

TAKATA RECALL. I HAVE A 2010 FUSION WITH A RECALL ON THE PASSENGER SIDE. I AM TOLD THERE ARE NO PARTS AVAILABLE TO REPAIR IT SO I DO NOT HAVE FULL USE OF MY VEHICLE SINCE I CAN NOT USE THE FRONT PASSENGER SEAT. IT SEEMS THE MANUFACTURER SHOULD FIND ALTERNATE SUPPLIERS OR PROVIDE A REPLACEMENT UNTIL PARTS ARE AVAILABLE. I CALLED MY LOCAL DEALER AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE. IS THE DRIVER SIDE AIRBAG SAFE? CAN A MALFUNCTIONING PASSENGER AIRBAG INJURE THE DRIVER OR REAR SEAT PASSENGERS?

WHILE DRIVING DOWN THE INTERSTATE MY CAR GAVE ME AN ALARM SAYING I NEEDED TO HAVE MY POWER STEERING SERVICED NOW. I LOST POWER STEERING. TOOK IT IN TO DEALER WHO RAN DIAGNOSTICS. THEY SAID IT TOOK THEM AWHILE TO GET ANYTHING TO REGISTER AND DID SAY IT WAS A STEERING RACK BUT THEN IT DISAPPEARED AND THE POWER STEERING WORKED AGAIN. THEY TOLD ME IT COULD HAPPEN AGAIN. YESTERDAY WHEN DRIVING ON INTERSTATE AGAIN, SAME EXACT THING HAPPENED, ALARMS WENT OFF AND MY POWER STEERING IS OUT AGAIN. I SEE ISSUES RELATED TO THE POWER STEERING AND ARTICLES SAY THE 2010 FORD FUSION IS ONE OF THE, YET IT WASN'T RECALLED! I'LL BE CALLING THE FORD DEALER AGAIN,BUT I WON'T PAY WHAT THEY TELL ME TO FIX REPLACE THIS.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GENESEE VALLEY FORD AT 888-625-9958 WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FORD RECALL 15S34 APPLIES TO FORD FUSIONS WITH 2.5 OR 3.0L ENGINES WITH MODEL YEAR 2010-2011, ASSEMBLY PLANT OF HERMOSILLO, AND BUILD DATES BETWEEN JULY 21, 2008 THROUGH MARCH 4, 2011. MY VEHICLE MEETS ALL OF THOSE CRITERIA, HOWEVER, ITS VIN IS NOT LISTED AS ONE OF THE AFFECTED VEHICLES. THIS IS RIDICULOUS BECAUSE MY AUTO SHOP HAS DETERMINED A FAILURE IN THE CANISTER PURGE VALVE OF THE EVAP SYSTEM AS IS DESCRIBED IN THIS RECALL NOTICE. MY CAR MEETS ALL OF THE CRITERIA AND HAS THE SAME ISSUE AS THIS RECALL. WHY IS IT NOT LISTED ON THE VIN LIST? THIS IS PREVENTING MY CAR FROM BEING COVERED UNDER THE RECALL EVEN THOUGH IT IS THE SAME VEHICLE, MODEL YEAR, BUILD DATES, AND ASSEMBLY, AND HAS THE LISTED ISSUE. CAN THIS BE CORRECTED?

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE WITH THE EPS AND THE EPS WARNING INDICATOR FLASHED "SERVICE POWER STEERING NOW". THE VEHICLE WAS TAKEN TO A DEALER (MATHIEU FORD, 664 SPRING ST, WINCHENDON, MA 01475, (978) 297-0001) WHO CLEARED THE CODE, BUT DID NOT PROVIDE A SPECIFIC DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE EPS WARNING INDICATOR REMAINED ILLUMINATED EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM AN EPS RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT SHIFTED THE GEAR INTO DRIVE, THE STEERING WHEEL LOCKED UP AND THE CONTACT WAS UNABLE TO STEER LEFT OR RIGHT. THE CONTACT PARKED THE VEHICLE IN THE DRIVEWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.

WHEN ATTEMPTING TO PULL AWAY FROM A GAS PUMP AT A FILLING STATION, MY POWER STEERING ABRUPTLY QUIT WORKING AND A WARNING CAME UP ON MY SCREEN SAYING SOMETHING ABOUT POWER STEERING ASSIST. THE VEHICLE IS A 2010 FORD FUSION. IT PLACED ME IN A VERY DIFFICULT AND POTENTIALLY DANGEROUS SITUATION SINCE IT WAS DURING RUSH HOUR AT THE STATION. THIS LACK OF POWER STEERING INCREASED THE CHANCE OF A VEHICLE CRASH OF SOME KIND. I PURCHASED THIS VEHICLE NEW FROM A DEALER IN TOPEKA, KS. AT THE TIME OF THE INCIDENT, THE VEHICLE HAD LESS THAN 40,000 MILES AND IS IN EXCELLENT CONDITION. I AM A RECENTLY WIDOWED 70 YEAR OLD WOMAN WEIGHING LESS THAN 100 LBS AND I CANNOT TURN A VEHICLE WITHOUT POWER STEERING. THE VEHICLE REQUIRED REPLACING THE ELECTRIC POWER STEERING GEAR ASSEMBLY COSTING ME $1,266.33. THIS SAME ISSUE WAS RECALLED FOR 2011 AND 2012 FORD FUSIONS, BUT NO RECALL FOR 2010. PLEASE EXPLAIN WHY A RECALL WAS NOT ALSO DONE FOR 2010 FUSIONS SINCE THE ISSUES WERE IDENTICAL REGARDING SHUT DOWN OF POWER STEERING. I DO NOT KNOW HOW TO SEND THE INVOICE WITH THIS COMPLAINT, BUT CAN SEND IT SEPARATELY IF POSSIBLE

TAKATA RECALL I CANNOT USE MY CAR FOR MY FAMILY OR FRIENDS DUE TO THE TAKATA RECALL. WHY IS THIS TAKING SO LONG AND PUTTING MY FAMILY IN DANGER!

TAKATA RECALL...FORD SENT ME A RECALL ON THIS IN JULY 2016. SENT ANOTHER ONE IN DECEMBER 2017. AS OF THIS DATE, STILL NO PARTS TO REPLACE. *TR