2010 FORD FUSION Complaints

POWER STEERING ASSIST FAILED WHILE DRIVING, MAKING STEERING VERY DIFFICULT. THIS IS A VERY COMMON FAILURE ON THE 2010 FORD FUSION. IT HAS BEEN REMEDIED FOR THE 2011 AND 2012 MODELS, BUT NOT ON THE 2010.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHEN TURNED IN EITHER DIRECTION AND THE EPS WARNING INDICATOR FLASHED. THE CONTACT FOLLOWED THE OWNER'S MANUAL BY SHUTTING OFF AND RESTARTING THE VEHICLE TO RESET THE COMPUTER; HOWEVER, THE FAILURE CONTINUED WITH THE STEERING WHEEL SEIZING. THE VEHICLE WAS PARKED DUE TO THE INTERMITTENT FAILURE. WASHINGTON FORD (507 WASHINGTON RD, WASHINGTON, PA 15301, (724) 223-5100) WAS CONTACTED. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN NHTSA ACTION NUMBER: EA17004 (STEERING), BUT WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *JS *JS *JS

IF I FILL MY CAR ABOVE A HALF OF A TANK IT LEAKS OUT ALL OVER THE PLACE AND IT LEAKS WETHER IM DRIVING OR PARKED

RECEIVED NOTICE FEB 2018 FOR RECALL. 9/5/18 CALLED TONY BETTEN & SONS FORD, WAS TOLD THEY WOULD CALL WHEN PART ARRIVED. 10/3/18 CALLED AGAIN, LEFT MESSAGE, 11/3/18 CALLED, WAS TOLD JESSICA WILL CALL ME. 12/5/18-LEFT VOICEMAIL MESSAGE. 12/19/18 CALLED KELLER FORD, WAS TOLD I WOULD RECEIVE A CALL WHEN PART ARRIVED, DIDN'T RECEIVE CALL. IS THIS NORMAL FOR A RECALL? THANK YOU.

OUR LOCAL FORD DEALERSHIP, IN GRAND JUNCTION CO, IS WILL NOT MAKE US AN APPOINTMENT TO REPAIR AIRBAG RECALL, THEY KEEP PUTTING US OFF AND MAKING EXCUSES! WE RECEIVED THE LETTER IN MARCH ON RECALL (ALTHOUGH LETTER IS DATED FEBRUARY 2019, WE RECEIVED IT IN MARCH). WE CALLED MARCH 15 TO SET UP AN APPOINTMENT TO HAVE IT REPAIRED- AND HAVE BEEN GETTING DENIED EVER SINCE. THEY SAID THAT FORD IS ONLY SENDING THEM 3 KITS PER WEEK TO FIX RECALLS. WE CONTINUE TO ASK TO BE PUT ON THE LIST - THEY SAY THEY ARE BACKED UP AND WILL CALL WHEN THEY HAVE ONE FOR US. WE ARE STILL WAITING AND IT WILL BE MAY TOMORROW! THE PARTS WOMAN-OUR CONTACT FOR ALL OF THIS, IS EXTREMELY RUDE AND REFUSES TO GIVE ANY MORE INFORMATION! WE HAVE BEEN CALLING SINCE MARCH TO CHECK ON THE STATUS AND GET CAR REPAIRED - AND SHE CONTINUES TO BE SO ANNOYED BY OUR REQUEST AND IS VERY UNPROFESSIONAL! IT HAS BEEN SO FRUSTRATING, WE LITERALLY DON'T KNOW WHAT ELSE WE CAN DO! FORD GIVES US A NOTICE, THAT OUR CAR IS DANGEROUS.THEY ARE THE ONES THAT TELL US TO TAKE IT TO THEIR DEALERSHIP TO HAVE IT REPAIRED! SO WE IMMEDIATELY STOP DRIVING IT. IT HAS BEEN VERY INCONVENIENT, WITHOUT A CAR AND SHARING RIDES! WE EVEN CONVEYED THIS FACT TO THIS FORD REPRESENTATIVE- AND SHE MADE IT KNOWN THAT SHE COULD CARE LESS! WE FINALLY HAD TO START DRIVING CAR LAST WEEK- WE ARE DESPERATE! PLEASE HELP US!

THE CAR IS PERFECTLY TAKEN CARE OF...AND NOW ALL OF A SUDDEN...AS I WAS PULLING OUT...THE POWER STEERING WENT OUT...THIS CAR HAS HAD RECALLS FOR AIR BAGS AND OTHER THINGS...NOW THIS...FORD SHOULD BE HANDLING THIS!

I BROUGHT MY NEPHEW TO SCHOOL, CAR STARTED FINE AND NO ISSUES. IT'S ONLY MAYBE A MILE DOWN THE ROAD. WHEN I TURNED THE CAR BACK ON AFTER DROPPING OFF, THE 'POWER STEERING ASSIST FAULT' AND 'SERVICE ADVANCETRAK' INDICATORS CAME ON ONCE I PUT IT IN REVERSE THE STEERING WHEEL LOCKED UP. THE POWER STEERING ASSIST FAULT INDICATOR CAME ON MAYBE 3 TIMES THROUGHOUT THE PAST 2 MONTHS BUT ONCE I PUT THE CAR IN PARK AND TURNED IT OFF THEN BACK ON, THE INDICATOR WAS GONE AND I COULD DRIVE. THIS TIME IT DIDN'T GO AWAY AND THE SERVICE ADVANCETRAK WAS ON.

FROM AROUND 30000 MILES ON I HAVE HAD A. N INTERMITTENT PROBLEM WITH TRANS. SLIPPING BETWEEN 2ND & 3RD? GEARS. MENTIONED IT TO RUTHERFORD AT LEAST TWICE, WAS TOLD THEY COULD FIND NOTHING WRONG. TOOK CAR TO DESOTO FORD DEALER WHILE STILL UNDER EXTENDED WARR WAS TOLD IT MIGHT BE DIRT IN VALVE BODY AND IF TAKEN OUT AND NOTHING FOUND ENTIRE COST WOULD HAVE BEEN ON ME. I HAVE LOOKED ONLINE AND FOUND NUMEROUS SIMILAR COMPLAINTS. NOW TRANS IS SLIPPING VERY OFTEN. I FEEL THIS IS A COMMON PROBLEM AND SHOULD HAVE BEEN TAKEN CARE OF UNDER ORIGINAL FACTORY WARRANTY. THE PROBLEM ALWAYS OCCURRED WHILE DRIVING.

ON MORNING DRIVE INTO WORK, THE POWER STEERING SERVICE WARNING CAME ON. WHEN I CAME OUT TO DRIVE HOME THAT NIGHT, THE POWER STEERING WAS COMPLETELY GONE. I KNOW THIS HAS BEEN AN ISSUE FOR 2011-2012 FORD FUSIONS AND LINCOLN MILANS AND A RECALL WAS ISSUED FOR THEM.

POWER STEERING FAULT ELECTRICAL STEERING ASSIST MALFUNCTION. CAR DOES NOT STEER WITHOUT ELECTRIC ASSIST. THIS IS A SAFETY HAZARD. TO DATE THIS HAS ONLY OCCURRED WHEN VEHICLE IS STARTED. TURNING OFF VEHICLE AND RESTARTING CLEARS THE FAULT. IF THIS WERE TO HAPPEN WHILE VEHICLE WAS IN OPERATION, THERE WOULD BE A LOSS IN VEHICLE CONTROL. LOSING CONFIDENCE IN HAVING MY DAUGHTER DRIVE THIS VEHICLE.