2016 FORD FUSION Complaints

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera displayed a blank screen or the message “Camera not Available” intermittently. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. Several dealers were contacted. The dealers confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 287,509.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera would intermittently function at times. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to complete the recall repair were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 82,014.

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was making a left turn, the steering wheel lost steering capabilities, and the vehicle did not steer as intended. The vehicle then ran into a divider on the four-lane highway and then came to a full stop. The contact did not sustain any physical injuries, but his wife sustained emotional injuries. A police report was filed. The contact's wife did not receive medical attention. The vehicle was towed to an independent mechanic, where the failure could not be replicated. The vehicle was then returned to the residence. The contact was notified, and the vehicle was taken to an independent mechanic, where the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 206,000.

The contact owns a 2016 Ford Fusion. The contact stated that the rear sensor for the camera was inoperable. The contact stated that unknown warning lights were illuminated. The contact received a notification letter of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.

See attached document for complaint. In Oct I received letter (see enclosure) that there is a recall on my rear view camera. I’ve been waiting for Sam Galloway Ford in Ft Myers to call me to say they have parts to fix. I called them yesterday 3/9/26 and they didn’t have any idea about when this would happen. The manager suggested I write you. So can you help me? That letter came 5 months ago and it would seem like it would be time to fix the back up camera. I’ll appreciate an answer. Thank you.

CAR IS OVER HEATING AND ENGINE LIGHT ON. SAME ISSUES AS THE 2017 FORD FUSIONS RECALL BUT I WAS TOLD THE FIRE RISK FROM ENGINE COOLANT LEAKS AND ENGINE BLOCK HEATER FAILING DOES NOT COVER MY YEAR EVEN THOUGH THE ISSUES ARE COMPLETLY THE SAME.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that intermittently while reversing, the screen was blank. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

For over a year my reverse camera is malfunctioning. Initially it seemed like hot days but now its almost all the time it is not working. In October it was recalled and I had my car serviced shortly after and was told they were expecting a resolution to it in December. Still no resolution.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently operated but was turning on and off. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 83,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R), lines appeared on the screen. The contact stated that over a while the lines on the screen became worse. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.