2010 FORD FUSION Complaints

TAKATA RECALL. CONTACTED LOCAL FORD DEALER SERVICE AND THEY WERE UNABLE TO REPLACE AIRBAG, JUST HOPE I DO NOT GET INTO A ACCIDENT.

TAKATA RECALL--I HAVE BEEN TRYING TO GET THE AIRBAG REPLACED SINCE THE RECALL CAME OUT. THE DEALER CONTINUES TO TELL ME THE PARTS ARE NOT AVAILABLE. WHAT AM I SUPPOSED TO DO? MY FAMILY HAS THREE AFFECTED VEHICLES, TWO FORDS AND A CHEVROLET, AND WE GET THE SAME RESPONSE ON ALL THREE. WE LIVE IN THE ATLANTA AREA, WITH HIGH HUMIDITY. WE HAVE NO MONETARY DAMAGES TO MAKE A CLAIM ON IN THE BANKRUPTCY. NO ONE WANTS TO PURCHASE THESE CARS.

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER ATTEMPTING TO PARK THE VEHICLE, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO STEER THE VEHICLE. IN ADDITION, THE SERVICE POWER STEERING AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) APPLIED TO THE 2011 MODELS, BUT NOT HIS VEHICLE YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

"TAKATA RECALL" AFTER WATEING FOR 17 MONTHS STILL NO REPAIR. HOW LONG DO WE HAVE TO WATE???

I RECEIVED NOTICE THAT MY VEHICLE HAS AIRBAGS WHICH NEED REPLACING.MY LOCAL FORD DEALER TOLD ME THEY HAVE NOTHING TO DO WITH THE RECALL AND HAVE NO REPLACEMENT FOR MY RECALLED TAKATA AIRBAGS. WHEN I CALLED THE NUMBERS ON THE RECALL NOTICE I WAS GIVEN NO INFORMATION AS TO HOW, WHO AND WHEN MY RECALLED AIRBAGS CAN OR WILL BE REPLACED WITH NEWER, GOOD AIRBAGS.

I CALLED THE BOWEN SCARFF FORD DEALER IN MY AREA TO HAVE THE AIRBAG REPLACED TODAY. THE RESPONSE I GOT WAS THAT I HAVE TO HANDLE THE REPLACEMENT THROUGH THIS WEBSITE OR THE NUMBER ON THE POST CARD I RECEIVED. NEXT, I CALLED 888.327.4236 FROM THE POSTCARD AND WAS PLACED ON HOLD FOR 33:47 MINUTES AND WAS DISCONNECTED. I WOULD APPRECIATE IT IF YOU WOULD CALL ME BACK WITH A DEALER'S NUMBER WHO WILL GIVE ME AN APPOINTMENT TO HAVE MY AIRBAG REPLACED. [XXX] @ [XXX] OR EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

CAR DOESN'T FULLY GO INTO (P)ARK. FIRST TIME I NOTICED ISSUE. MY CAR WOULDN'T CRANK. SO WHEN I FIGURED THAT THE CAR WASN'T FULLY IN (P)ARK. I THOUGHT IT WAS ME MAKING A USER ERROR. BUT IT DID IT AGAIN THE NEXT TIME I DROVE THE CAR. IT REALLY BECAME NOTICEABLE WHEN I CALLED MYSELF PARKING AND THE CAR STARTED ROLLING WHILE I WAS GETTING OUT OF THE VEHICLE. THE ONLY OTHER GEAR I'VE NOTICE AFFECTED IS (R)EVERSE. WHEN PUTTING IN REVERSE FROM PARK, IT WORKS FINE BUT THERE ARE TWO CLICKS FROM THE GEAR SHIFTER. 1) BETWEEN (P) AND (R) AND 2) ONCE AT (R). THE ISSUE IS WHEN COMING FROM (D)RIVE TO (R)EVERSE. WHEN I AM SHIFTING FROM (D)RIVE. THE CAR WILL ACT AS IF IT IS IN NEUTRAL WHEN THE SHIFT IS SHOWING IN (R).

TAKATA RECALL DEALERSHIP CANNOT SCHEDULE A FREE REPAIR BECAUSE THEY HAVE NO REPLACEMENT PARTS AND DON'T KNOW WHEN THEY WILL BE GETTING ANY.

TAKATA RECALL, RECEIVED TWO NOTICES IN MAIL. DO NOT WANT TO CONTINUE TO DRIVE THIS AUTO IF IT IS NOT SAFE. THE SEAT BELT LIGHT JUST KEEPS COMING ON.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORM REEVES FORD SUPERSTORE IN CERRITOS, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE CONTACT WOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.