2010 FORD FUSION Complaints

TAKATA RECALL. FORD HAS NOT SENT ME A LETTER OR INSTRUCTIONS TO BRING MY CAR IN FOR A REPLACEMENT AIRBAG YET. I'M DRIVING AROUND WITH A DANGEROUS AIRBAG AND NO REMEDY HAS BEEN GIVEN. WHAT IS THE HOLDUP?

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE CONTACT HAD TO MAKE A LEFT TURN AND THE STEERING WHEEL INADVERTENTLY BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE FRONT DRIVER'S AND PASSENGER'S DOORS INADVERTENTLY LOCKED. THE CONTACT HAD TO ROLL DOWN THE DRIVER AND PASSENGER WINDOWS TO EXIT. ALSO, THE STEERING FAULT WARNING INDICATOR ILLUMINATED ON AND OFF. THE CONTACT CALLED FORD OF MANSFIELD AT (419) 529-1800 (1515 W 4TH ST, MANSFIELD, OH 44906), BUT THE DEALER WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TAKATA RECALL - I HAVE TRIED SEVERAL TIMES TO WORK WITH MY FORD DEALER AND AM CONTINUALLY TOLD THERE IS NOTHING THEY CAN DO FOR ME RE: AIRBAG REPLACEMENT. PROBLEM: TAKATA AIRBAGS ARE IN THE CATEGORY OF FAULTY AND WERE RECALLED IN JULY 2016. THEY NEED REPLACING

I HAVE TWO COMPLAINTS. 1) TAKATA RECALL, FORD SENT ME THE NOTICE ABOUT 3 YEARS AGO AND FORD RECALL AND FORD MECHANIC SHOP SAID THAT FORD HAD NOT MADE ANY REPLACEABLE AIR BAGS THESE PAST THREE YEARS. I JUST CALLED THIS WEEK. 11/2/17. AGAIN NO AIRBAGS HAD BEEN MADE. THE VEHICLE COULD BE EFFECTED WITH DRIVING OR STATIONERY. 2) DOOR LATCH STOP WORKING AND THERE WAS A RECALL ON THE FORD CARS AND MANY RECALLS THAT DATED BACK IN 2015, BUT NOT ON THE FORD FUSION 2010? WHY? MANY OWNERS HAD COMPLAINED ABOUT THE FORD FUSION CARS. SEE:LAST WEEK'S RECALL COVERS 389,585 2012-14 FORD FIESTA AND 2013-14 FORD FUSION AND LINCOLN MKZ CARS. FORD SAYS THE DOOR LATCH IN THESE VEHICLES MAY EXPERIENCE A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH. IF A USER LATCHES THE DOOR, THERE IS POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING. FORD IS AWARE OF TWO ALLEGATIONS OF SORENESS RESULTING FROM AN UNLATCHED DOOR BOUNCING BACK WHEN THE CUSTOMER ATTEMPTED TO CLOSE IT. DEALERS WILL REPLACE ALL FOUR DOOR LATCHES.IN MARCH, FORD RECALLED 213,000 2011-13 EXPLORER SUVS AND POLICE INTERCEPTOR UTILITY VEHICLES IN NORTH AMERICA BECAUSE THE SPRING THAT CONTROLS THE INTERIOR DOOR HANDLES MAY PREVENT THE DOOR FROM LATCHING COMPLETELY. FORD SAID IT WAS A DIFFERENT ISSUE THAN THE NEW RECALL. IN JANUARY, FORD RECALLED 204,945 2010-13 TAURUS, LINCOLN MKS AND POLICE INTERCEPTOR. NHTSA UPGRADED AN INVESTIGATION INTO HUNDRED OF COMPLAINTS OF DOORS FAILING TO LATCH OR FLYING OPEN INTO NEARLY 486,000 2011-13 FIESTA CARS. NHTSA RECEIVED 207 REPORTS RELATED TO THE PROBLEM, WITH 65 DOORS OPENED INADVERTENTLY WHILE THE VEHICLE WAS IN MOTION. THIS IS A SERIOUS SAFETY CONCERN AS FAR AS I CAN TELL. FUSION 2010 SHOULD HAVE BEEN RECALLED FOR SURE! 225 DOLLARS TO REPLACE AT THE DEALERSHIP BECAUSE FORD "DOESN'T JUST SELL THE SPRING YOU HAVE TO REPLACE THE ENTIRE UNIT."

TAKATA RECALL AT NOVEMBER 4, 2017 FORD DEALERSHIP SAID IT IS UNABLE TO GET A TAKATA REPLACEMENT FOR AIRBAGS RECALLED. I ASKED DEALERSHIP, AUTONATION IN FORT LAUDERDALE, FL IF IT WOULD REPLACE RECALLED AIRBAGS AT MY EXPENSE. I OFFERED TO PAY FOR NEW AIRBAGS AND THEIR INSTALLATION. AUTONATION STATED THAT THERE ARE NO AIRBAGS AVAILABLE THAT FIT MY AUTO. CAN I DO ANYTHING TO MAKE THE AUTO SAFE TO USE?

TAKATA RECALL IT'S BEEN NEARLY TWO YEARS SINCE THIS RECALL WENT OUT, AND FORD STILL HAS NOT OFFERED A FIX FOR THIS ISSUE. THEY SAY A REMEDY IS NOT AVAILABLE.

TAKATA RECALL 16V-384. SO FAR I HAVE CONTACTED MY FORD DEALER OVER 4 TIMES SINCE I RECEIVED THE RECALL NOTICE IN JULY 2016. IN EACH INSTANCE, THE SERVICE DEPT HAS SAID "TO JUST WAIT UNTIL I GET A LETTER FROM THEM TO COME IN TO GET IT REPAIRED. THEY DON'T HAVE THE PARTS." I HAVEN'T HAD AN ACCIDENT YET IN THIS VEHICLE.

TAKATA RECALL AIRBAGS I HAVE TRIED 3 TIMES IN THE LAST YEAR TO CONTACT HANSEL FORD SANTA ROSA TO REPLACE AIRBAGS. THE LAST CONTACT WAS TODAY 11/4/2017. I WAS ADVISED THAT FORD HAS NOT PROVIDED REPLACEMENT AIRBAGS TO THEM. I HAVE NEVER RECEIVED A RECALL NOTICE FROM FORD FOR THE AIRBAG ISSUE.

TAKATA AIRBAG RECALL FOR MY VEHICLE IN JUNE 2016 AND I STILL HAVE NO REPLACEMENTS DEALER SAYS 'IT WILL NEVER HAPPEN' 18 MONTHS TO ADDRESS A SAFETY RECALL?

TAKATA RECALL I RECEIVED A LETTER DATE JULY 2016 TELLING ME THAT THE AIRBAG INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH AND INJURE OR KILL ME. IT IS WELL OVER ONE YEAR SINCE I RECEIVED SUCH LETTER AND FORD HAS NOT TAKEN ANY ACTION TO KEEP ME SAFE.