2010 FORD FUSION Complaints

TAKATA RECALL: RECEIVED A LETTER FROM FORD POSTMARKED JULY 15, 2016 AND LETTER DATED JULY 2016. LETTER STATED AN IMPORTANT SAFETY RECALL ON THE AIR BAGS. LETTER STATED THAT FORD WILL NOTIFY ME VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED FREE OF CHARGE. I HAVE NOT RECEIVED ANY FURTHER INFORMATION FROM FORD IN ANY FORM ON THIS ISSUE. OVER A YEAR SURELY IS ENOUGH TIME TO PROVIDE A RESOLUTION FOR A SAFETY ISSUE.

TAKATA RECALL - RECALL 16S26 - THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. THERE IS STILL NO SOLUTION SINCE 1 JUNE 2016 FOR THE FORD FUSION 2010. HOW LONG SHOULD THIS TAKE AND IS IT SAFE FOR SOMEONE TO SIT IN THE FRONT PASSENGER SEAT?

I HAD A NEW BATTERY PLACED AND THE OIL CHANGED WITH MY LOCAL MECHANIC. I DROVE 3.5 MILES HOME AND, UPON TURNING INTO MY NEIGHBORHOOD, A RED "STOP SAFELY NOW" ALERT FLASHED. THERE WAS NO TRAFFIC SO I PROCEEDED TO MY HOME. APPROXIMATELY 0.2 MILES LATER THE CAR LOST ACCELERATION, CONTINUING AT 10MPH (EVEN WITH THE GAS PEDAL TO THE FLOOR) BEFORE LOSING ALL ACCELERATION. I TURNED THE CAR OFF AND BACK ON. THE ALARM HAD CLEARED. I RESTARTED THE CAR AND DROVE 300 FEET WHEN THE ALARM RECURRED. I WAS 50 FEET FROM MY DRIVEWAY SO I RESTARTED THE CAR, CLEARED THE ALARM AND WENT 15 FEET BEFORE IT RECURRED, WITH NO ABILITY TO MOVE IN DRIVE OR REVERSE. I RESTARTED THE CAR A THIRD TIME AND THE ALARM HAD CLEARED AGAIN. I WAS PULLING UP MY DRIVEWAY AT A SIGNIFICANT INCLINE WHEN IT RECURRED. I WAS ABLE TO MAKE IT UP MY DRIVEWAY AND PARK. I CALLED MY MECHANIC AND, AFTER A QUICK ON-LINE SEARCH, HE INFORMED ME THERE WAS FORD TECHNICAL SERVICE BULLETIN 12-5-14 ON THIS SPECIFIC ISSUE. THIS WAS AN EXTRAORDINARILY DANGEROUS SITUATION. THIS INCIDENT OCCURRED WITHOUT WARNING. IN OTHER CIRCUMSTANCES-MY WIFE OR CHILDREN IN THE CAR, DRIVING ON THE HIGHWAY, DRIVING IN RAPIDLY MOVING TRAFFIC- MY FAMILY'S WELL-BEING WOULD HAVE BEEN PLACED AT GREAT RISK. FORD SHOULD NOT BE ALLOWED TO JEOPARDIZE THE SAFETY OF MY FAMILY FOR A PROBLEM THEY ARE CLEARLY AWARE OF AND ARE NOT ADDRESSING, I ASSUME TO MINIMIZE FINANCIAL LOSSES. WHAT IS BEING DONE TO HOLD FORD ACCOUNTABLE FOR ENSURING THE SAFETY OF THEIR CUSTOMERS AND OTHER DRIVERS ON THE ROAD WHO ARE ALSO PLACED AT RISK BY THIS DESIGN FLAW FORD ACKNOWLEDGES?

TAKATA RECALL- RECEIVED A LETTER IN SUMMER 2016 ABOUT THE RECALL AND HAVE NOT HEARD ANYTHING SINCE. IT'S NOW BEEN A YEAR AND A HALF AND WHEN I CALL DEALERSHIPS, THEY SAY THEY STILL DON'T HAVE THE PARTS TO FIX IT!

LUG NUTS ARE STRIPPED. THE DEALER STRIPPED THEM WHEN ROTATING THE TIRES. THE LUG NUTS ARE NOT CHROME PLATED, THEY HAVE A SHINY TIN COATING OVER THE BASE METAL. WHEN I TOOK IT TO A TIRE PLACE THEY SAID THEY HAD TROUBLE REMOVING THE WHEELS. I HAD TO PURCHASE NEW ONES FROM FORD. I HAVE THE OLD ONES (SEE PHOTO), SEE ALSO HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/FORD-SWOLLEN-LUG-NUTS-CLASS-ACTION-LAWSUIT.SHTML

TAKATA RECALL. IN 2016 I WAS NOTIFIED OF A RECALL INVOLVING THE PASSENGER SIDE AIR BAG AND INSTRUCTED TO GO TO THE DEALER FOR REPAIR. TO DATE THE DEALER IS UNABLE TO GET THE PARTS NECESSARY TO PERFORM THE REPAIR AND THE RECALL WEB SITE SAYS "RECALL STATUS- RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". WHEN WILL THEY SHIP THE PARTS TO FIX THIS? EVERYTHING I READ ABOUT THE PROBLEM POINTS TO EXTREME SAFETY CONCERNS! HOW LONG CAN THEY GET AWAY WITH THIS?

I HAVE CONTACTED KEY SCALES FORD IN LEESBURG FL AT LEAST 4 OR 5 TIMES OVER THE LAST COUPLE OF YEARS. THEIR REPLY HAS ALWAYS BEEN WE DONE HAVE ANY REPLACEMENT AIRBAGS FOR MY CAR. THEY WILL CONTACT ME WHEN THEY RECEIVE THE REPLACEMENT AIRBAG. CAN YOU HELP TO GET THIS ISSUE RESOLVED? I RECEIVED A RECALL NOTICE JULY 2016 SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

WAITING STILL ON FORD TO REPLACE RECALLED AIR BAG OF PASSENGER'S SIDE - NOT GIVEN ANY SOLUTIONS OR TIME FRAME.

RECALL ON AIRBAGS AND DEALERSHIP SAYS THEY DO NOT HAVE THE AIRBAGS TO REPLACE THEM.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. DURING THE INCIDENT, THE "ADVANCE TRAC" AND "POWER STEERING ASSIST FAULTY" WARNING MESSAGES DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SERPENTINE BELT, BUT THE FAILURE CONTINUED. THE LOCAL DEALER (JACK SCHMITT FORD LINCOLN LOCATED IN COLLINSVILLE, IL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 143,000.