2010 FORD FUSION HYBRID Complaints
View complaints related to 2010 FORD FUSION HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2010 FORD FUSION HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION HYBRID- HOPEWELL JUNCTION, NY
3 YEARS AGO-BATTERY FAILED AND COULD NOT EXIT THE VEHICLE AT ALL, NO WARNING. 2 YEARS AGO-PLASTIC PIECE IN DOOR WHICH ALLOWS THE MANUAL DOOR OPENER TO WORK BROKE, COULD NOT EXIT DRIVER SIDE DOOR. 3 YEARS AGO - ACCELERATOR STOPPED WORKING ON HIGHWAY, FINALLY PULLED OVER AND RESTARTED CAR AND IT WORKED - DEALER SAID COULD NOT FIND PROBLEM. ROCKER PANELS RUSTED OUT AFTER 6 YEARS - GARAGED INDOORS. HEATING SYSTEM FAILED - IT TOOK 1.5 MONTHS TO OBTAIN PARTS AND FIX VEHICLE, I WENT TO COLONIAL FORD 5 TIMES (AND HOUR EACH WAY) BECAUSE THEY SAID IT WAS FIXED 5 TIMES IN THE 1.5 MONTHS. 2018-10-25 - CHECK BRAKE SYSTEM LIGHT CAME ON - NO BRAKES GOING 65 MPH DOWN A HIGHWAY HILL FOR 5 MINUTES. POLICE GUIDED TO A HALT, RESTARTED CAR AND BRAKES WORKED. MADE IT HOME. BRAKES FAILED 3 TIMES THE NEXT DAY. FORD SAID THEY COULD NOT LOOK AT THE VEHICLE FOR 3 WEEKS BECAUSE THEY WERE SO BUSY SO I HAD TO RENT A VEHICLE. $1750 TO REPLACE BRAKE SENSORS WHICH THEY SAID COULD NOT COMMUNICATE WITH THE BRAKES.?? FIRST TIME FORD HAS BEEN ABLE TO DIAGNOSE SYSTEM.
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- PORT ORANGE, FL
TAKATA RECALL - I HAVE RECEIVED SEVERAL LETTER ABOUT THE AIR BAG RECALL ON MY VEHICLE FOR OVER 2 YEARS NOW. THE LETTER STATES THE REMEDY IS TO NOT HAVE ANYONE SIT IN THE PASSENGERS SEAT UNTIL THE AIRBAG IS REPLACED. I HAVE CALLED THE DEALERSHIP SEVERAL TIMES AND THEY TELL ME THEY DO NOT HAVE THE PARTS AND DON'T KNOW WHEN THEY WILL GET THEM IN AND WILL CALL ONCE THEY DO. IS THERE ANYTHING THAT I CAN DO TO HELP EXPEDITE THE AIRBAG REPLACEMENT PROCESS? THIS IS A MAJOR ISSUE BY NOT ALLOWING PASSENGERS IN THE VEHICLE. THANK YOU.
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- HOUSTON, TX
TAKATA RECALL, I FIRST RECEIVED NOTICE OF THE ALLEGEDLY DEFECTIVE AIRBAG JUNE 2016. AS OF CURRENT DATE REPAIRS HAVE NOT BEEN MADE AVAILABLE.
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- HANOVER, MD
MY DAUGHTERS CAR ELECTRIC STEERING ASSIST MOTOR LOCKED UP WHILE DRIVING ON A MAJOR ROAD, CAUSING THE CAR WHICH WAS TURNING TO ALMOST GO OFF THE ROAD INTO ON COMING TRAFFIC. THE WHICH WAS BEING DRIVEN BY HER BOY FRIEND WAS HEADING INTO ACCIDENT, HOWEVER, THE YOUNG MAN WAS ABLE TO FORCE THE STEERING BACK WORKING BY BREAKING GEAR ON THE MOTOR ASSIST. IF MY DAUGHTER HAD BEEN DRIVING, SHE AND HER CHILDREN WOULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. THIS DEFECT HAS BEEN KNOW ON THIS MODEL FOR SOME TIME. WHAT IS IT GOING TAKE TO GET THIS FIXED, ANOTHER DEATH OF A FAMILY
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- STAFFORD, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD BRADENTON (5325 14TH ST W, BRADENTON, FL 34207, (941) 275-1267) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 FORD FUSION HYBRID- ROCKVILLE, MD
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEEHY FORD LINCOLN AT (301) 358-4443 (LOCATED AT 901 N FREDERICK AVE, GAITHERSBURG, MD 20879) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..*BF *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION HYBRID- FERNDALE, MI
ON SATURDAY, 8-18-18, AT ABOUT 10:15 AM, TURNED LEFT ONTO WOODWARD AVENUE HEADING NORTH (FAST LANE - 3RD LANE FROM THE RIGHT), IN THE MIDDLE OF THE HISTORIC WOODWARD DREAM CRUISE. I GOT A RED MESSAGE TO PULL OVER TO A SAFE PLACE. THIS WAS VERY DISTRESSING AS THERE WERE A LOT OF VEHICLES DOING THE CRUISE AND NO SAFE OR FREE PLACE TO ACTUALLY PARK A DISABLED VEHICLE. LIMP-ALONG MODE GOT ME OFF WOODWARD LOOKING FOR A PLACE TO PULL OVER. A COUPLE BLOCKS DOWN, IT DIED AT A STOP LIGHT IN A RESIDENTIAL NEIGHBORHOOD. I FIGURED SOME SOFTWARE GREMLIN HAD KILLED MY CAR, SO I CALLED A TOW TRUCK. (SIDE NOTE - THE DREAM CRUISE IS ABOUT CLASSIC CARS! MANY OF WHICH TEND TO BREAK DOWN! IT WAS QUITE THE WAIT FOR A TOW!) WHEN THE FORD SERVICE ADVISOR TURNED MY KEY IN THE IGNITION, IT STARTED RIGHT UP. I LEFT THE CAR TO MAKE SURE IT WOULDN'T DIE ON ME AGAIN. YESTERDAY, FRIDAY, 10-12-18, I PULLED INTO A PARKING LOT TO RETURN A CALL. AFTER ABOUT AN HOUR IN THE PARKING LOT WITH THE HEAT AT 70, THE CAR DIED AGAIN. WHAT WAS THE $307.73 ON THE SAME PROBLEM IN AUGUST FOR IF THE SAME SCARY THING HAPPENED AGAIN?! I SEE ON THE INTERNET THAT I'M NOT THE ONLY PERSON WHO EXPERIENCED THIS VERY SCARY SAFETY HAZARD! CAN YOU IMAGINE DRIVING ALONG AND YOUR CAR JUST DECIDES TO STOP? IT IS SCARY. THANK YOU FOR YOUR ATTENTION IN THIS MATTER.
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- SUMMERVILLE, SC
MY COMPLAINT IS WITH THE PASSENGER AIR BAG. IT KEEPS TURNING OFF AND ON. THEY HAVE A RECALL FOR IT BUT HAS NOT COME UP WITH A SOLUTION. I HAVE A 2010 YOU THINK IT WOULDNT TAKE 8 YEARS TO FIX A PROBLEM. I HAVE MY DAUGHTER AND MY ELDERLY MOTHER IN MY CAR ALL THE TIME. THE ONE REASON I BOUGHT THIS CAR WAS FOR SAFETY BUT NOT THE AIR BAG CAN EXPLODE AND HURT THEM. WE HAVE WAITED AND WAITING AND IT HASN'T BEEN FIXED. I WONT LET ANYONE RIDE IN MY FRONT SEAT ANYMORE BECAUSE WE ARE SCARED SOMEONE WILL GET HURT. WITCH PUTS US IN A BIND WITH NOT ENOUGH ROOM IN MY CAR. WHEN WILL THIS BE FIXED BY THEM. AND NO I CAN NOT AFFORD A RENTAL UNTIL THEY FIX IT. THANK YOU FOR ANY INFO YOU CAN GIVE ME.
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- LAGUNA HILLS, CA
MODERATE SPEED, STEPPED ON BRAKE, NO RESPONSE. STOMPED ON BRAKE FOR NO DISCERNIBLE RESPONSE. DASH LIGHTS CAME ON. HAD TO USE HANDBRAKE OR EMERGENCY BRAKE TO STOP. DEALER DIAGNOSED AND REPLACED ABS UNIT. THERE WAS AN OPEN NHTSA INVESTIGATION THAT DESCRIBED MY PROBLEM EXACTLY AND BLAMES A STUCK VALVE IN THE ABS CONTROLLER. APPARENTLY THERE WAS A COATING THAT GETS STICKY FROM BRAKE FLUID. FORD SHOULD BE REQUIRED TO PAY FOR AND FIX THIS SERIOUS SAFETY DEFECT.
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- ARLINGTON, VA
THROTTLE BODY MALFUNCTIONS CAUSING LOSS OF ACCELERATION WHEN DRIVING. FORD ISSUED AN EXTENDED WARRANTY FOR MY MAKE, MODEL, & YEAR AS PART OF A PREVIOUS NHTSA INVESTIGATION, BUT NOTHING SHOWS UP FOR MY VIN.
Source: NHTSA WEB SITE