2010 FORD FUSION HYBRID Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SERRAMONTE FORD, 999 SERRAMONTE BLVD, COLMA, CA 94014, (844)-869-7236) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING LOST POWER STEERING TO MANUAL. THERE IS A RECALL FOR THE 2011 BUT NOT THE 2010!! THIS IS HORRIBLE AND VERY SCARY. I WAS ON A HIGHWAY 24 IN COLORADO SPRINGS.

I WAS DRIVING AND MAKING A LEFT TURN. BRAKES WENT VERY SOFT AND HAD TO PRESS BRAKE PEDAL TO FLOOR TO GET IT TO STOP. BRAKE WARNING LIGHT AND ANTI-SKID LIGHTS ILLUMINATED ON DASHBOARD. TOOK A LONG TIME TO BRING CAR TO A STOP. TOOK THE CAR TO THE FORD DEALERSHIP AND, ALTHOUGH A COUPLE OF HYBRID WARNING LIGHTS CAME UP ON THE COMPUTER, THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. I AM STILL DRIVING THE VEHICLE BUT DO NOT FEEL THAT IT IS SAFE.

I WAS DRIVING MY 2010 FORD FUSION HYBRID HOME FROM WORK, AND MY ABS BRAKE SYSTEM LIGHTS CAME ON. I WAS ON THE HIGHWAY DRIVING FROM WORK, AND TRAFFIC WAS HEAVY BUMPER TO BUMPER PRACTICALLY; AS I WAS DRIVING, I TRIED TO BRAKE WHEN TRAFFIC CAME TO A STOP, I COULDN'T STOP, MY BRAKES WEREN'T WORKING. I HAD TO USE THE EMERGENCY BRAKE, TO STOP MY VEHICLE BEFORE HITTING THE REAR OF A VEHICLE; I TURNED OFF OF THE HIGHWAY ONTO TO CURVE OF THE HIGHWAY JUST IN THE NICK OF TIME BEFORE I HIT THE REAR OF THE VEHICLE IN FRONT OF ME. CONTACTED SILVER ROCK INC, WARRANTY ON MY VEHICLE, AND THEY STATED THE ABS CONTROL MODULE WAS NOT COVERED. THIS ITEM CAN ONLY BE PURCHASED BY FORD; WHICH COSTS $1180.36, JUST FOR THE PART. I CAN'T AFFORD THAT. NOW AM AT A LOSS, I DON'T KNOW WHAT AM GOING DO ABOUT THIS MATTER. I NEED A RESOLUTION. I AM STILL PAYING A CAR NOTE ON THIS UNIT; AND ITS MY ONLY TRANSPORTATION TO WORK. FORD DEALERSHIP STATED, THE ONLY RECALL THEY SHOW ON MY MODULE IS THE AIR BAG. I REPORTED THIS TO THE DEALERSHIP TODAY 09/13/2018. THIS IS A SAFETY HAZARD, THIS I KNOW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL REGARDING THE AIR BAGS. ROBINSON BROTHERS FORD (225-293-8900, 11455 AIRLINE HWY, BATON ROUGE, LA 70816) INDICATED THAT THE PART HAD BEEN UNAVAILABLE SINCE JANUARY. THE DEALER ALSO INDICATED THAT THERE WAS NO OPTION OF A LOANER VEHICLE DUE TO A LIMITED SUPPLY. IN ADDITION, WHEN APPLYING THE BRAKE PEDAL, IT TRAVELED TO THE FLOORBOARD. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE SYSTEM RECALLS. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NORTH BAY FORD, 1999 SOQUEL AVE, SANTA CRUZ, CA 95062, (831) 457-5858) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CAR LOST POWER WHILE TRAVERSING A BUSY INTERSECTION AND I HAD TO PULL OVER. COULD RESTART, BUT THEN IT HAPPENED AGAIN. TOWED TO DEALERS, $500 TO REPLACE THROTTLE BODY AND PURGE VALVE. DROVE 1 DAY AND SIMILAR EVENTS OCCURRED. DEALER UNABLE TO GET HELP FROM FORD COMPANY. VERY DANGEROUS TO HAVE A CAR JUST QUIT WHILE DRIVING. ON A HIGHWAY THIS COULD HAVE BEEN CATASTROPHIC. THERE ARE MANY COMPLAINTS ON LINE OF A SIMILAR NATURE WITH FORD FUSIONS FROM MULTIPLE YEARS AND I AM VERY FRUSTRATED THAT FORD HAS NOT ADDRESSED A POTENTIALLY DISASTROUS SAFETY ISSUE. AND I STILL DON'T HAVE A CAR!

THE VEHICLE WAS BEING DRIVEN BY MY ELDERLY MOTHER FOR EMISSIONS, AS I AM CURRENTLY DEPLOYED OVERSEAS. THE SERVICE ENGINE LIGHT CAME ON AND SHE LOST ALL ELECTRIC POWER-ASSISTED STEERING (EPAS). LUCKILY MY MOTHER WAS ABLE TO STEER THE VEHICLE OFF THE ROAD AND AVOID COLLIDING WITH ANYTHING BUT BEING 66 IF SHE LOST CONTROL ANYWHERE ELSE IT COULD OF BEEN FATAL. THE VEHICLE WAS DIAGNOSED AND DETERMINED TO HAVE THE SAME FAULT AS LISTED IN THE RECALL FOR THE 2011 FORD FUSION MODEL.

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

A $300 DOLLAR COST AT A FORD DEALERSHIP JUST TO RESET A MODULE OF THE STEERING WHEEL IS UNJUSTIFIED. SEEMS LIKE IT WOULD BE A MANUFACTURE'S DEFECT. MY 18 YEAR OLD DAUGHTER DRIVING THIS CAR WHEN ALL OF A SUDDEN THE STEERING WHEEL JUST WON'T FUNCTION TO MAKE A TURN IS A GRAVE CONCERN TO A PARENT NOT TO MENTION A HEALTH HAZARD TO ANY DRIVER. SHE WAS PULLING OUT OF A PARKING SPACE AND WHEN SHE INTENDED TO TURN THE WHEEL TO STRAIGHTEN OUT, THE WHEEL BECAME HARD TO TURN. SHE COULD ONLY MOVE IT FORWARD BACK INTO THE SPACE. I FEEL IT MERITS A RECALL NOW AND NOT WAIT FOR A FATAL CASE...