2010 FORD FUSION HYBRID Complaints

"TAKATA RECALL" I CALLED AUTONATION FORD IN TORRANCE AND ALSO CALLED FORD CORPORATE OFFICE, THEY SAID THAT THEY CANT FIND A MANUFACTURE TO FIX THE AIRBAGS. MIGHT BE TILL THE END OF THE YEAR TILL THEY FIX IT. TERRIBLE

AFTER PULLING OUT OF MY DRIVEWAY AND HEADING DOWN MY LOCAL STREET (APPROX 15-20 MPH) I PRESSED BRAKES APPROACHING INTERSECTION. ABS/BRAKE/MAINTENANCE LIGHTS CAME ON WITH MESSAGE 'SERVICE BRAKE SYSTEM' AND 'TRACTION CONTROL OFF'. BRAKE PEDAL WAS HARD AND BRAKE POWER FADED. I WAS ABLE TO PULL OVER AND GOT TOWED TO FORD DEALER. DEALER SAYS ABS MODULE FAILED AND NEEDS REPLACEMENT, $1500 OR MORE. IF THIS HAPPENED ON A HIGHWAY, I WOULD HAVE MOST CERTAINLY BEEN IN A SERIOUS ACCIDENT. I SEE MULTIPLE COMPLAINTS HERE IN RECENT MONTHS DESCRIBING SIMILAR PROBLEMS.

AFTER 100,000 MILE CHECKUP, WHEN RPMS ARE RAISED WRENCHES APPEAR ON DASHBOARD AND CAR WON'T GO ABOVE 2,000 RPM. THIS RESULTS IN A DANGEROUS LOSS OF POWER ON HILLS AND THE FREEWAY. ERROR CODE P2112, THROTTLE BODY FAILURE. THIS CLOSE IS COVERED BY A THROTTLE BODY REPLACEMENT UNDER CUSTOMER SATISFACTION PROGRAM 13N03 HOWEVER THIS IS NOT HONORED FOR HYBRID FUSIONS.

TAKATA RECALL FORD HAS BEEN SENDING ME LETTERS INFORMING ME OF THE RECALL FOR THE PAST 2-3 YEARS. WHEN I'VE ASKED AT THE DEALERSHIP, I'VE ALWAYS BEEN INFORMED THAT PARTS AREN'T AVAILABLE AND THAT THEY WILL LET ME KNOW WHEN THEY CAN COMPLETE THE RECALL REPAIR. THE MOST RECENT LETTER I RECEIVED FROM FORD INDICATED THAT THEY WOULD PROVIDE A RENTAL VEHICLE FOR US WHILE WE WAITED FOR REPAIR PARTS. THIS, TO ME, INDICATES THAT *SOMEONE* IS TAKING THE SAFETY RISK POSED BY THE AIRBAGS IN MY VEHICLE SERIOUSLY. HOWEVER, WHEN I VISITED SONORA FORD (DEALERSHIP IN SONORA, CA) I WAS ADVISED TO GET ON THE WAITING LIST, A *MINIMUM* OF 30-DAYS WAIT, THAT NO RENTAL VEHICLES WERE AVAILABLE, AND THAT THERE WAS NO TELLING WHAT VEHICLE I COULD GET AS A LOANER IF AND WHEN THE RENTAL WAS PROVIDED - MIGHT BE A PASSENGER CAR, MIGHT BE A F-150 TRUCK. I AM TEACHING MY DAUGHTER TO DRIVE IN THIS CAR AND AM TERRIFIED OF WHAT WILL HAPPEN IF A MINOR FENDER-BENDER TRIGGERS THE AIRBAGS. FORD IS NOT STEPPING UP AND MEETING ITS RESPONSIBILITY (OR EVEN ITS PROMISES) IN FOLLOWING THROUGH ON THE TERMS OF THE RECALL.

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT CALLED JOE MACHENS FORD LINCOLN AT 573-445-4411 (LOCATED AT 1911 W WORLEY STREET, COLUMBIA, MO 65203) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *TT

2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS WAS INFORMED THAT THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE NOT YET AVAILABLE. *JS

"TAKATA RECALL" THIS "JOKE" HAS GONE ON FAR TOO LONG. UNTIL PARTS ACTUALLY BECOME AVAILABLE, HOW ABOUT HAVING THE DEALER SIMPLY REMOVE THE DEFECTIVE INFLATOR AND LET US RELY ON THE 3-POINT SEAT BELT???!!! IT WOULD BE TONS BETTER THAN HAVING TO SUFFER WITH ONLY 3/4 OF A CAR AND HAVING TO PUT MY MOBILITY CHALLENGED WIFE IN THE BACK SEAT. THIS IS JUST PLANE WRONG AND STUPID!!!!

WHILE DRIVING UPHILL. MY CAR LOST POWER AND COULD ONLY GO APPROXIMATELY 40 MPH. THE POWERTRAIN WARNING LIGHT CAME ON. THIS HAPPENED 6 TIMES OVER A WEEK OR TWO. IT WAS DUE TO AN ELECTRONIC THROTTLE BODY FAILURE AND THE REPAIR COST OVER $500. THE NEXT DAY I FOUND OUT FORD HAS A CUSTOMER SATISFACTION PROGRAM #13N03 TO REPLACE THIS KNOWN DEFECTIVE PART IN FORD FUSIONS AND OTHER MODELS. THE WARRANTY FOR THE ELECTRONIC THROTTLE BODY WAS EXTENDED TO 10 YEARS AND 150,000 MILES. MY CAR IS 8 YEARS OLD AND HAS UNDER 100,000 MILES. I CALLED FORD AND AFTER SPEAKING TO A REPRESENTATIVE AND A SUPERVISOR, WAS TOLD FUSION HYBRIDS ARE NOT INCLUDED IN THE CUSTOMER SATISFACTION PROGRAM. THE ELECTRONIC THROTTLE BODY IN MY FUSION HYBRID IS THE EXACT SAME PART THAT IS IN THE FUSION THAT IS COVERED IN THE PROGRAM. IT IS THE EXACT SAME DEFECTIVE PART IN MY HYBRID THAT CAUSED THE SUDDEN LOSS OF POWER THAT HAS BEEN DEEMED A SAFETY ISSUE NECESSITATING THE CUSTOMER SATISFACTION PROGRAM. IF A DEFECTIVE PART IS KNOWN TO CAUSE A SAFETY ISSUE AND THE WARRANTY ON A PART IS EXTENDED DUE TO THE SAFETY ISSUE, THEN THAT SAFETY ISSUE APPLIES TO ALL MODELS THAT HAVE THE KNOWN DEFECTIVE PART. TO EXCLUDE A PARTICULAR MODEL THAT CONTAINS THE DEFECTIVE PART FROM THE CUSTOMER SATISFACTION PROGRAM, IS TO MINIMIZE THE SAFETY OF CERTAIN CITIZENS. GIVEN FORD'S SELECTIVE CORRECTIVE ACTION TO ADDRESS THIS KNOWN SAFETY ISSUE, I BELIEVE A RECALL ON THIS PART IS NECESSARY.

TAKATA RECALL - IT'S BEEN 2 YEARS SINCE THE RECALL NOTICE AND STILL NO FIX. WHAT IS GOING ON?

TURNED ON VEHICLE WENT ONTO RESIDENTIAL STREET. WENT TO HIT BRAKES AND THEY DIDN'T WORK. THE FOLLOWING LIGHTS CAME ON TRACTION CONTROL/ABS/BRAKE LIGHTS. TOOK INTO FORD FOR REVIEW. THEY REPLACED HCU, ECU, AND MASTER CYLINDAR. EVEN GOING SLOW WAS NOT ABLE TO STOP AT A RED SIGNAL AND HAD TO MAKE RIGHT TURN TO AVOID CRASH IN INTERSECTION. REPAIR COSTS WERE ABOUT $2500.