2010 FORD FUSION HYBRID Complaints

TWICE NOW THE CAR DRIVES FINE AND ALL OF A SUDDEN POWER STEERING FAILS AND ADVAN TRAC ERROS AND MAKES THE CAR BASICALLY IMMOBILE AND VERY DANGEROUS. THE FIRST TIME THE VEHICLE CLEARED ITSELF AFTER IT WAS BALE TO BE PARKED AND SAT FOR AN HOUR. CURRENTLY IT STRANDED AND IMMOBILE.

I WAS DRIVING ONE MORNING AND ALL OF A SUDDEN BRAKE FAILURE POPPED UP AND I RAN A RED LIGHT BECAUSE THE CAR WOULDN'T STOP I PULLED IN A GAS STATION AND IT STILL WAS ROLLING SO I IMMEDIATELY PUT THE EMERGENCY BRAKES ON FOR IT STOP THEN ONCE I MADE IT HOME IT DIDNT STOP I ALMOST RAN INTO MY HOUSE IT SCARED ME TO DEATH

DECEMBER 31, 2018 ' WHILE DRIVING THROUGH CITY, I ATTEMPTED TO USE THE BRAKES AND THEY DID NOT RESPONSE. I WAS ABLE TO CUT THE ENGINE AND PULL OVER TO THE SIDE OF THE ROAD WITH SPOUSE AND CHILDREN IN VEHICLE. ERROR MESSAGE STATING ABS BRAKE SYSTEM WAS NOT RESPONDING AND A FALSE POSITIVE TIRE SENSOR. JANUARY 2, 2018 ' TOOK CAR INTO DEALERSHIP. TECHNICIANS UNABLE TO REPLICATE PROBLEM THOUGH THEY FOUND THE ERROR CODE IN SYSTEM. TECHNICIAN REPLACED BRAKES, CALIPERS, AND RESET ERROR CODE. JANUARY 27, 2018 ' SAME ERROR MESSAGE OCCURRED WITH BRAKES FAILING IN APARTMENT PARKING LOT. CAR PARKED AND ERROR MESSAGE WENT AWAY. JANUARY 31, 2018 ' SAME ERROR MESSAGE OCCURRED AND ADDED AN ADVANCETRAC SERVICE ERROR MESSAGE. BRAKES FAILED TO WORK. UPON RESEARCHING ISSUE WITH VEHICLE, I CAME ACROSS A CONSUMER REPORT WHICH DESCRIBES OUR PROBLEM EXACTLY. CALLED DEALERSHIP AND CURRENTLY WORKING AT TRYING TO SOLVE PROBLEM. DEALERSHIP STATED IF IT WAS A SOFTWARE UPDATE, THEY WOULDN'T CHARGE FOR THE LABOR INVOLVED TO UPDATE IT. IF SOFTWARE UPDATE FAILED TO SOLVE THE PROBLEM, THEY WOULD CHARGE FOR ASSESSMENT, PARTS, AND LABOR TO REPAIR. DO NOT HAVE A RECORD OF RECEIVING MAILING ABOUT THE REPAIR PROBLEM FOR THIS ISSUE AS THE VEHICLE WAS PURCHASED IN 2013.

REAR BRAKE CALIPERS AND ROTORS RUSTED EXCESSIVELY FAST, REQUIRING A FULL REAR BRAKE JOB AT 42,300 MILES. EMERGENCY BRAKE AND EXCESSIVE RUST WAS CAUSING FRICTION AND SOUND, WHICH LED TO THE BRAKE INSPECTION. FAULTY DESIGN WHERE REAR BRAKES NEED REPLACEMENT AFTER SUCH AS SHORT PERIOD OF TIME. WHEN I TOLD FORD DEALERSHIP OF THIS ISSUE - REAR BRAKES WERE "SNAPPING" WHEN FIRST MOVING, I WAS TOLD THAT ALL FUSIONS HAVE THIS RUST BUILDUP ISSUE AND THAT IT WAS COMMON. TOOK IT INTO DEALERSHIP AND THEY JUST SHRUGGED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE "SERVICE POWER STEERING SOON" MESSAGE SUDDENLY DISPLAYED BEFORE THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT, THE "SERVICE POWER STEERING NOW" MESSAGE DISPLAYED AND THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AT ALL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LEBANON FORD, 770 COLUMBUS AVE, LEBANON, OHIO 45036) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TAMIAMI FORD AT (239) 643-3673 (1471 AIRPORT PULLING RD N, NAPLES, FLORIDA 34104) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE WHILE DRIVING THE THROTTLE BODY FAILS STALLING THE CAR. THE FORD FUSION HYBRID ISN'T COVERED IN THE EXTENDED WARRANTY EVEN THOUGH THEY USE THE EXACT SAME THROTTLE BODY AS THE REGULAR FORD FUSION.

I WAS WARNED IN JULY 2016 THAT MY PASSENGER AIRBAG IS UNSAFE. I CALLED, WAS TOLD THEY EXPECTED PARTS BY DECEMBER 2016.I WAS NEVER CONTACTED ABOUT A REPAIR. I RECEIVED A LETTER 12/17 STATING THAT THE AIRBAG COULD INJURE A PASSENGER, PARTS ARE NOT AVAILABLE AND THEY DONT EXPECT PARTS UNTIL SPRING 2018. THE LETTER STATES NOT NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT WHICH IS IMPOSSIBLE FOR ME MY DEALERSHIP REFUSES TO HELP. I CONTACTED FORD CUSTOMER RELATIONS AND WAS DISCONNECTED AND ULTIMATELY TOLD THEY CANNOT TAKE CALLS AND TRY AGAIN LATER. I WANT A LOANER VEHICLE OR RENTAL VEHICLE UNTIL MY AIRBAG CAN BE REPAIRED.

TAKATA RECALL. THERE HAS BEEN UNTIMELY DELAY IN RECTIFYING THE DEFECTIVE PASSENGER AIRBAG. THIS HAS DIMINISHED MY FULL USE OF THE VEHICLE TO AN UNACCEPTABLE DEGREE.