2010 FORD FUSION HYBRID Complaints

BEEN WAITING SINCE JAN 2016 FOR THE AIRBAG REPLACEMENT. I DO THINK FOR SOMETHING THAT COULD CAUSE DEATH WOULD BE HANDLE FASTER THAN THIS. THIS IS UNEXCEPTABLE.

TAKATA RECALL - JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE 18 MONTHS LATER, NO REMEDY AVAILABLE. CAR WILL BE 8 YEARS OLD NEXT MONTH, LIVE IN TEXAS WITH HIGH HEAT / HUMIDTY. ALL RISK FACTORS POINT TO THIS BEING PROBLEMATIC, BUT NO RELIEF / FIX IS AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE UNUSUAL NOISES. THE NOISES INCREASED AT APPROXIMATELY 45 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO EAST TENNESSEE FORD (CROSSVILLE, TN, 931-240-4121) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER WHEEL BEARING WAS FAULTY AND ABOUT TO FALL OUT. THE TECHNICIAN REPLACED THE WHEEL BEARING ASSEMBLY. APPROXIMATELY TWO YEARS LATER, THE FRONT DRIVER'S WHEEL BEARING ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL BEARING ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

FORD NOTIFIED ME OF RECALL FOR PASSENGER SIDE AIRBAG IN 2016. DEALERS TOLD ME THEY COULD NOT REPLACE IT AT THAT TIME. IT IS OVER A YEAR LATER, THEY STILL CANNOT REPLACE IT OR DISABLE IT. SO MY PASSENGERS NEED TO RIDE IN THE BACK SEAT NOW FOR OVER A YEAR.

STARTED CAR AND "SERVICE POWER STEERING NOW" APPEARED ON INSTRUMENT PANEL. COULD NOT TURN STEERING WHEEL. POWER STEERING FAILED. RACK & PINION NEEDS TO BE REPLACED.

THE ABS BRAKE SYSTEM CUT OUT COMPLETELY THE EVENING OF 11/29/17. THE DASHBOARD LIT UP WITH WARNING LIGHTS AND BRAKE PEDAL WAS NOT FUNCTIONING. I WAS TRAVELING 10-15 MPH AND THANKFULLY WAS ABLE TO PULL OVER USING THE PARKING BRAKE. I WAS ABLE TO TURN OFF AND RESTART THE CAR. THE BRAKE SYSTEM THEN FUNCTIONED NORMALLY. I CAREFULLY DROVE HOME AND TOOK THE CAR IN FOR SERVICE THE NEXT MORNING. THE DEALERSHIP SAYS I HAVE TO REPLACE THE CONTROL MODULE AND SOLENOID, WITH AN ESTIMATE OF $2,000-3,000. HOPEFULLY, THAT WILL FIX THE PROBLEM LONG-TERM. IF THE INCIDENT HAD HAPPENED ON THE HIGHWAY, IT COULD HAVE BEEN FATAL. *JS

TAKATA RECALL... I WAS NOTIFIED THAT THERE WAS A RECALL ON MY CAR IN JUNE 2016 BY MAIL. I HAVE CONTACTED FUTURE FORD OF CONCORD, CA WHERE I PURCHASED THE CAR REPEATEDLY. I ALSO CONTACTED WALNUT CREEK, CA FORD. THEY SAID THAT TAKATA WENT BANKRUPT AND THEY DON'T HAVE ANY AIRBAGS TO REPLACE THE POTENTIALLY DANGEROUS ONE IN MY CAR. THEY SAID THAT THEY WILL CONTACT ME WHEN THEY ARE AVAILABLE. THIS IS NOT AN ACCEPTABLE ANSWER. WHILE I HAVEN'T HAD AN ACCIDENT, IF I DO, I MAY SUFFER DEATH OR INJURY RATHER THEN HAVING THE AIRBAG PROTECT ME AS THE DESIGNERS INTENDED.

TAKATA RECALL. I JUST BOUGHT A USED CAR ONLY TO FIND OUT IT IS UNDER THIS DANGEROUS AND POSSIBLY DEADLY RECALL. FORD SAYS PARTS ARE NOT AVAILABLE TO FIX IT, AND THEY HAVE NO ESTIMATE OF WHEN THEY WILL BE. AFTER WATCHING THE NHTSA VIDEO ON THE TAKATA PROBLEM, THIS IS CLEARLY AN UNACCEPTABLE ANSWER, ESPECIALLY SINCE WE BOUGHT AND OLDER CAR AND LIVE IN A HOT, HUMID CLIMATE!! I DON'T WANT MY FAMILY MEMBERS TO BE AT RISK OF METAL PARTS FLYING OUT OF THE AIRBAG IN THE EVENT OF A CRASH!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SANTA MONICA FORD LINCOLN AT (424) 610-5879 (LOCATED 1230 SANTA MONICA BLVD, SANTA MONICA, CA 90404) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I HAVE A LETTER FROM FORD ADVISING OF A PASSENGER SIDE AIRBAG RECALL FOR MY VEHICLE FROM JULY 2016. THERE HAS BEEN NO COMMUNICATION SINCE. CALLS TO FORD HAVE BEEN UNPRODUCTIVE AT RESOLVING THE PROBLEM.