2010 FORD FUSION HYBRID Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MID BAY FORD LINCOLN, 550 AUTO CENTER DR, WATSONVILLE, CA 95076) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SERRAMONTE FORD IN COLMA, CA, 650-763-2400) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 8/3/18*JB

TAKATA RECALL - RECEIVED A LETTER FROM FORD DATED JULY 2016 REGARDING THE PROBLEM AND THE DEALER SAYS THEY STILL DO NOT HAVE THE PARTS TO ACT ON IT.

TAKATA RECALL I HAVE RECEIVED TWO NOTICES OF A SAFETY RECALL ON THE PASSENGER FRONTAL AIRBAG INFLATORS. I RECEIVED MY FIRST NOTICE IN JULY OF 2016 AND MY SECOND NOTICE A FEW DAYS AGO. I CONTACTED MY LOCAL DEALERSHIP AND THEY SAID THE REPLACEMENT PARTS HAVE BEEN ON BACK ORDER FOR OVER A YEAR. HE SAID HE HAS NO IDEA WHEN THEY WILL COME IN. I NEED THIS ISSUE RESOLVED IMMEDIATELY AS I DRIVE WITH PASSENGERS ON A CONSISTENT BASIS.

TAKATA RECALL - RECEIVED A LETTER JULY 2016 NOTING THE RECALL ISSUE. I'VE CALLED 6 TIMES OVER THE COURSE OF 15 MONTHS (LAST 10/31/2017). WADE FORD IN SMYRNA, GA DEALERSHIP ADVISED NO PARTS. RECEIVED TK HOLDINGS NOTIFICATION OCTOBER 2017 RELEVANT TO CONTACT THE DEALERSHIP FOR REPAIR; HOWEVER, THE DEALERSHIP IS STATING THEY ARE NOT ABLE TO REPAIR ISSUE.

ELECTRONIC POWER ASSIST STEERING FAILED AGAIN, FOR THE SECOND TIME, IN MY CAR, ON OCTOBER 15, 2017. I HAD JUST STARTED MY CAR AND WHEN I TRIED TO TURN TO BACK OUT OF THE PARKING SPACE, COULD FEEL THAT THE CAR DID NOT HAVE POWER STEERING.

TAKATA RECALL. I WAS FIRST NOTIFIED OF THE RECALL IN JUNE 2016. FOR OVER A YEAR I HAVE NOT BEEN ABLE TO USE THE VEHICLE FOR FAMILY TRAVEL DUE TO THE DEFECTIVE PASSENGER AIRBAG. WE PURCHASED THE CAR FOR THE FUEL EFFICIENCY FOR DRIVING AROUND TOWN AND ON LONGER TRIPS. TAKATA HAS TAKEN AN UNREASONABLY LONG AMOUNT OF TIME TO REPAIR THE VEHICLE. I SPOKE WITH MY LOCAL FORD DEALER YESTERDAY AND THE PARTS WERE STILL NOT AVAILABLE.

I WAS DRIVING CAR AT VERY LOW SPEED IN TOWN. SERVICE POWER STEERING NOW LIGHT AND ADVANCETRAC LIGHTS SUDDENLY CAME ON. THERE WAS COMPLETE LOSS OF POWER STEERING. HAD CAR TOWED TO DEALER. THEY SAID THIS OCCURRED BECAUSE OF SEVERAL LOW TIRE PRESSURE WARNINGS (WHICH I NEVER SAW). CHARGED ME ABOUT $150 TO RESET COMPUTER. THIS IS A DANGEROUS SITUATION. I SEE MANY SIMILAR COMPLAINTS ONLINE ABOUT THE FORD FUSION BUT FORD HAS REFUSED TO RECALL THE 2010 FOR THIS PROBLEM. PLEASE REQUIRE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM BEFORE PEOPLE DIE BECAUSE OF THIS. THE PROBLEM APPARENTLY RECURS UNLES AN EXPENSIVE REPAIR IS DONE.

TAKATA RECALL THIS RECALL HAS BEEN "REMEDY NOT AVAILABLE" SINCE JUNE 2016. IF THE PROBLEM IS AS STATED THIS IS UNACCEPTABLE.

TAKATA RECALL - MY VEHICLE WAS ISSUED A RECALL JULY 2016 FOR PASSENGER-SIDE AIRBAG. I HAVE CONTACTED MY DEALER TO REQUEST A FIX. THE DEALER HAS INDICATED THAT PARTS ARE NOT AVAILABLE. I RECEIVED NOTIFICATION OF CHAPTER 11 BANKRUPTCY FROM TK HOLDINGS 10/26/2017. NOTIFICATION STATED TO CONTACT THE DEALER TO HAVE THE CAR REPAIRED. THE DEALER MAINTAINS THAT PARTS ARE NOT AVAILABLE. MY CAR IS UNSAFE TO DRIVE WITH A PASSENGER.