2010 FORD FUSION HYBRID Complaints

WHILE DRIVING AT 65 MPH YELLOW WRENCH LIGHT APPEARED AND VEHICLE LOST ALL POWER. THIS WAS ON A BUSY HIGHWAY. PULLED OVER AND RESTARTED CAR. VEHICLE OPERATED SMOOTHLY. TWO DAYS LATER SAME ISSUE, NOW WITH YELLOW WRENCH AND CHECK ENGINE LIGHT. VEHICLE WILL NOT ACCELERATE ABOVE 30 MPH. I TOOK MY VEHICLE TO LOCAL AUTO PARTS STORE AND PULLED CODES MYSELF (115) DOLLARS CHEAPER THEN THE DEALERSHIP WOULD HAVE DONE IT. THROTTLE BODY CONTROL FAILURE. THIS IS THE SAME ENGINE THAT HAS EXTENDED WARRANTY FOR ALOT OF VIN NUMBERS BUT MY CAR HAS THIS ISSUE AMD ISNT COVERED.

WHILE DRIVING THIS VEHICLE, IT BECAME VERY DIFFICULT TO STEER THE CAR. WE WERE TOLD THE POWER STEER NEEDS TO BE FIXED. THERE WAS NO WARNING SIGN, IT JUST HAPPENED ALL OF A SUDDEN. IT COULD HAVE CAUSED A WRECK BECAUSE MY 19 YEAR OLD WAS DRIVING AT THE TIME. IT IS ESPECIALLY DIFFICULT TO STEER WHILE PRESSING THE BRAKES. VERY UNSAFE.

CAR TOLD ME TO PULL OVER SAFELY. EVERYTHING LOCKED UP. THE STEERING WHEEL GOT REAL TIGHT AND WOULD NOT TURN. I TOOK IT TO A FORD DEALERSHIP TO HAVE FIXED AND THEY SAID THE POWER STEERING BOX WENT OUT. THE CAR WAS IN MOTION. I WAS ON MY WAY TO WORK.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THERE WAS A RANDOM FUEL LEAK THAT CONTINUED TO PROGRESS. THE DEALER (FORD OF ESCONDIDO, 1717 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-3361) ATTEMPTED TO ORDER THE PART SEVERAL TIMES, AND HAD TWO ESTIMATED SHIPMENT DATES. THE MOST RECENT DATE WAS AUGUST 27, 2017. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE VEHICLE REMAINED PARKED SINCE MAY OF 2017. THE CONTACT HAD TO OBTAIN A RENTAL VEHICLE DUE TO THE DELAY FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND THE CONTACT WAS STILL WAITING FOR THE PART MONTHS LATER. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND WAS UNCERTAIN AS TO WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE AIR BAG OFF INDICATOR KEPT RANDOMLY ILLUMINATING WHILE WAITING FOR THE PART FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/17*LJ THE CONSUMER STATED A NEW GAS TANK AND A NEW CAR BATTERY WERE INSTALLED IN THE VEHICLE.*JS *TR

POWER BRAKING FUNCTION FAILED AS I PULLED FROM CURB AND STARTED DRIVING DOWN MY RESIDENTIAL STREET. INSTRUMENT PANEL BRAKE WARNING LIGHTS ON CAME ON AND VERY HEAVY PRESSURE ON BRAKE PEDAL REQUIRED TO STOP CAR AS I APPROACHED A STOP SIGN. FORD SERVICE SHOP DIAGNOSED PROBLEM TO BE A FAILED ABS MODULE. THE CAR HAS ONLY 110705 MILES ON IT. THE REPAIR COST $765.09 FOR PART PLUS $471.83 FOR LABOR AND FEES. THIS COMPONENT FAILURE COULD HAVE BEEN EXTREMELY DANGEROUS AS HIGHWAY SPEED.

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHEN ATTEMPTING TO APPLY THE BRAKES, THE VEHICLE FAILED TO STOP UNLESS THE BRAKE PEDAL WAS DEPRESSED AGGRESSIVELY TO THE FLOORBOARD. THE CONTACT TOOK THE VEHICLE TO THE SUTTON FORD DEALER WHERE THE BRAKE BOOSTER WAS REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE AND THE DEALER REASSEMBLED THE NEW BRAKE BOOSTER UNTIL THE BRAKES FUNCTIONED PROPERLY. THE FAILURE RECURRED AGAIN AND THE CONTACT RELOCATED SOME TIME AFTERWARDS. THE CONTACT TOOK THE VEHICLE TO THE EARNHARD FORD DEALER WHO ALSO REPLACED THE BRAKE BOOSTER, BRAKE HARNESS, AND COMPUTER MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE IN REFERENCE TO THE FIRST OCCURRENCE AND ASSISTED WITH THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE RECURRING FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

TAKATA RECALL. THIS RECALL HAS BEEN IN EFFECT FOR MORE THAN A YEAR, WITH NO REMEDY YET AVAILABLE. THIS IS NOT ACCEPTABLE NOR APPROPRIATE. HAVING A PASSENGER VEHICLE IN WHICH IT IS UNSAFE FOR THE FRONT PASSENGER SEAT OCCUPIED IS RIDICULOUS AND NOT CONSISTENT WITH THE INTENDED USE OF THE VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (COVERT FORD IN AUSTIN, TX) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AIRPORT MARINA FORD OF LOS ANGELOS, CALIFORNIA, LOCATED AT 5880 WEST CENTINELA AVE, 90045) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT WOULD RECEIVE A LETTER FROM THE DEALER ONCE THE PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE HAS 34,900 MILES AND NOW EXPERIENCING A POWERTRAIN WARNING LIGHT AFTER DRIVING AT 55 MPH FOR 8 MILES. VEHICLE IS 'MISSING' AND LOOSED POWER DOWN TO 35-40 MPH. PULLED OFF AND TURNED OFF ENGINE AND THE LIGHT STAYED OFF FOR ONE DAY AND CAME BACK ON AND LOST POWER AGAIN AFTER ABOUT THE SAME DISTANCE ON HIGHWAY. AFRAID TO DRIVE ON HIGHWAY. TRYING TO GET TO THE DEALER.