2010 FORD FUSION HYBRID Complaints

THROTTLE BODY FAILED. WHILE IN MOTION ON DIVIDED 45 MPH ROAD, CAR WOULD NOT ACCELERATE. MAX SPEED 45 GOING DOWN HILL. FOUND THROTTLE BODY FAILED.

I WAS DRIVING THE CAR ABOUT 60 MPH ON THE HIGHWAY WHEN I SAW A BIG RED TRIANGLE ON THE DISPLAY SAYING "PULL OVER AND STOP SAFELY" AND THE CAR SLOWED DOWN DRAMATICALLY. I DID THAT AND TURNED OFF THE ENGINE. I RESTARTED THE CAR. THIS OCCURRED 8 MORE TIMES BEFORE I GOT HOME (15 MILES LATER). WHEN I GOT HOME, I NOTICED THAT THE CAR'S FAN WAS RUNNING VERY HIGH FOR SEVERAL MINUTES. IT FINALLY STOPPED.

MY DAUGHTER HAS HER LEARNER'S PERMIT AND WAS DRIVING MY FORD FUSION HYBRID ON A 45 MPH STREET. THE WRENCH LIGHT CAME ON AND THE CAR WOULD NOT ACCELERATE AS SHE WAS DRIVING UP A HILLY PART OF THE STREET. CARS BEGAN HONKING AND PASSING AND MY DAUGHTER BECAME EXTREMELY NERVOUS. THANKFULLY, WE WERE NOT INVOLVED IN A CAR ACCIDENT BUT SHE WAS QUITE SHAKEN BY THE INCIDENT. I TOOK THE VEHICLE TO THE FORD DEALERSHIP TO HAVE IT REPAIRED AND WAS ADVISED THIS WAS NOT A RECALL EVEN THOUGH THERE ARE SEVERAL THOUSAND COMPLAINTS AND ISSUES. I HAD TO HAVE THE THROTTLE BODY REPLACED WHICH IS APPARENTLY A DEFECTIVE PART. I DON'T UNDERSTAND WHY THERE ISN'T A RECALL FOR THIS DEFECT. I UNDERSTAND THE NHTSA CONSIDERS SAFETY A HUGE FACTOR WHEN RECALLING PARTS. HOWEVER, THE PART IS CLEARLY DEFECTIVE AND HAS COST CONSUMERS GREATLY. PLEASE RECONSIDER RECALLING OR AT LEAST SUBSIDIZING THE PAYMENT FOR THOSE AFFECTED BY THIS DEFECTIVE PART.

ON JUNE 7, 2016, MY WIFE WAS DRIVING OUR 2010 FORD FUSION HYBRID ON A MAJOR HIGHWAY WHEN THE WRENCH LIGHT CAME UP AND THE CAR LOST POWER AND WOULD NOT ACCELERATE. THE CAR WAS TOWED TO NORTH CENTRAL FORD WHERE IT WAS REPAIRED BY REPLACING THE ELECTRONIC THROTTLE BODY AND REPROGRAMMING THE PCM. THE CAR HAS LESS THAN 58,000 MILES ON THE ODOMETER. WHY DOES FORD EXCLUDE HYBRIDS FROM THIS KNOWN PROBLEM AND ITS ASSOCIATED CUSTOMER SATISFACTION PROGRAM 13N03, POPULATION OF HYBRIDS TOO SMALL? IT MAKES NO SENSE. THE PART, FAILURE SYMPTOMS AND FIX ARE THE SAME AS THOSE IN THE FORD CARS COVERED BY 13N03. AND WHY DID THE NHTSA ALLOW FORD NOT TO HAVE A RECALL FOR THE DEFECTIVE PART, POLITICS? CANNOT UNDERSTAND WHY THIS IS NOT A SAFETY ISSUE.

THE DRIVERS SIDE FRONT COIL SPRING SNAPPED. FORTUNATELY THIS HAPPENED WHILE THE CAR WAS PARKED. THERE IS A SAFETY RECALL FOR THIS DEFECT BUT MY VEHICLE IS NOT COVERED UNDER THAT RECALL. FORD NEEDS TO STEP UP AND EXPAND THE RECALL.

I WAS DRIVING TO WORK, WHICH DOES NOT REQUIRE FOR ME TO TAKE THE HIGHWAY, AND AT A FOUR-WAY STOP I TRIED TO STOP MY 2010 FORD FUSION HYBRID CAR BY USING THE BRAKE PEDAL AND IT DID NOT STOP THE CAR AT ALL, BUT ITS PUMP-ACTION WAS STILL THERE. LUCKILY THERE WERE NO CARS AT THE FOUR-WAY STOP. IF THERE WERE CARS THERE, I COULD HAVE GOTTEN INTO A CAR ACCIDENT, EVEN WORSE IF I WAS ON THE HIGHWAY. WHEN THE BRAKE ISSUE OCCURRED, THE FOLLOWING TWO SYSTEM ERROR CODES APPEARED ON MY DASHBOARD: 1.) "(!) BRAKE CHECK BRAKE SYSTEM" AND (2) "SERVICE ADVANCETRAC". AT THE SAME TIME THAT THESE TWO SYSTEM ERROR CODES APPEARED, THERE WERE FIVE WARNING LIGHTS THAT APPEARED: 1.) ADVANCETRAC/TRACTION CONTROL OFF LIGHT (AKA ORANGE-YELLOW CAR W/ TIRE MARKS OFF) 2.) ADVANCETRAC/TRACTION CONTROL (AKA ORANGE-YELLOW CAR W/ TIRE MARKS SYMBOL) 3.) BRAKE SYSTEM WARNING LIGHT (AKA RED !(P) BRAKE) 4.) ANTI-LOCK BRAKE SYSTEM (AKA "ABS" SYMBOL) WARNING LIGHT 5.) ON THE UPPER LEFT-HAND CORNER TO THE LEFT OF THE SYSTEM ERROR CODE "(!) BRAKE CHECK BRAKE SYSTEM" A LITTLE (!) BRAKE SYMBOL APPEARED. I HAVE A PICTURE OF ALL OF THESE SYSTEM ERROR CODES AND LIGHTS. SO, THEN I USED THE EMERGENCY BRAKE HANDLE STICK TO STOP THE CAR AND THAT HELPED ONLY TO SLOW THE CAR DOWN BY 20%, BUT NOT ENOUGH TO STOP THE CAR. I LEFT THE EMERGENCY BRAKE ON AND DID NOT USE THE ACCELERATOR PEDAL TO SLOW DOWN THE CAR. THE CAR SLOWED DOWN TO A SLOW STOP AFTER 1-2 MINUTES AFTER DRIVING OVER SOME SPEED BUMPS DRIVING AT 30-35 MPH. WHEN IT STOPPED, I RESTARTED THE CAR TO SEE IF THAT WOULD FIX THE ISSUE AND IT DID NOT. SO I PRESSED THE ACCELERATOR PEDAL VERY LIGHTLY WITHOUT USING THE EMERGENCY BRAKE AND GOT TO A SPEED OF LESS THAN 10 MPH TO GET TO WORK BECAUSE I WAS ALMOST THERE. WHEN I SLOWLY DRIFTED INTO MY WORK'S PARKING LOT, I IMMEDIATELY USED THE EMERGENCY BRAKE AGAIN TO GET THE CAR TO STOP.

WHEN OPERATING THE CAR ON THE FREEWAY, THE CAR SUDDENLY LOST POWER AND ONLY COULD ACHIEVE 45 MPH IN SPITE OF THE ACCELERATOR BEING FLOORED. WHEN EVENTUALLY STOPPED, THE ENGINE WOULD SURGE AND SHUDDER PERIODICALLY. THE CHECK ENGINE LIGHT CAME ON. PULLING THE TROUBLE CODE REVEALED P2112 WHICH IS A THROTTLE BODY ERROR.

2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO PART OF THE INSIDE DOOR HANDLE SNAPPED OFF. *SMD THE CONSUMER STATED HE HAD TO EXIT THE VEHICLE, WITHOUT THE USE OF THE INDOOR HANDLE. THE DOOR HANDLE WAS MADE OF CHEAP, WEAK, POORLY DESIGNED MATERIAL. ALSO, AT 39,155 MILES, ONE OF THE FRONT WHEEL BEARINGS HAD TO REPLACED. *JB

WHILE DRIVING ON A BUSY STREET (WITH 2 SMALL CHILDREN) WE LOST ALL POWER STEERING, ON A BUSY STREET CAUSING UNSAFE DRIVING CONDITIONS. THE SERVICE ADVANCETRAC (AVS) AND SERVICE POWER STEERING ERRORS CAME ON AS THIS HAPPENED.

VEHICLE WAS ON THE HIGHWAY WHEN THE THROTTLE CLOSED. I SUDDENLY COULD NOT GET TO A SPEED ABOVE 25 MPH. FORTUNATELY I WAS ABLE TO GET TO AN EXIT WITHOUT BEING HIT, AND LIMPED TO THE FORD DEALER WHERE I BOUGHT IT. IT IS MY UNDERSTANDING THAT OTHER FORD FUSIONS OF THAT YEAR HAD AN EXTENDED WARRANTY CREATED WHEN THEY HAD THE SAME FLAW; IT EVEN TRIGGERED THE SAME CODE (P2112). THIS PROBLEM SEEMS TO EXTEND, THEN, TO HYBRIDS, ALTHOUGH FORD CURRENTLY DOES NOT INCLUDE THEM.