2010 FORD FUSION HYBRID Complaints

I WENT TO DRIVE MY VEHICLE AND IT SHOWED 2 ALARMS ON THE DASH. A TRACTION CONTROL WARNING AND A POWER STEERING NEEDS SERVICE. I DROVE THE CAR 5 MILES TO CHURCH. UPON COMING OUT OF CHURCH AND GETTING BACK IN THE VEHICLE, THE SAME 2 ALARMS WERE ON THE DASH, BUT THE POWER STEERING CHANGED TO SERVICE NOW. THE POWER STEERING IN THE CAR WAS GONE. I STRUGGLED TO GET THE CAR OUT OF A PARKING SPOT AND BACK TO MY HOME. IT IS NOW SITTING IN THE YARD. I AM VERY CONCERNED THAT IF THIS WOULD HAVE OCCURRED WHILE DRIVING, THAT I COULD HAVE EXPERIENCED AN ACCIDENT.

STEERING GEAR MALFUNCTIONED. WHEN TAKEN TO THE SERVICE DEPARTMENT, THE SERVICE MANAGER SAID THERE WERE 2648 OF THESE PARTS ON BACK ORDER. IT HAS BEEN TWO MONTHS SINCE THIS CAR HAS BEEN SITTING AT THE SERVICE DEPARTMENT WITH NO ACTION BEING TAKEN. STILL WAITING ON THE PART FROM FORD. THE PART MALFUNCTIONED WHILE DRIVING ON A CITY STREET, GOING STRAIGHT. WARNING ALERTS APPEARED ON THE DASHBOARD WITH NO INITIAL INDICATION OF ANYTHING GOING WRONG WITH THE PART. DROVE THE VEHICLE HOME 30 MILES, NO CHANGE IN ORIGINAL CONDITION OF STEERING. WHEN TAKING THE CAR OUT THE NEXT DAY, THAT WAS THE FIRST INDICATION THAT THERE WAS NO POWER STEERING.

WHILE DRIVING, THE DRIVER SIDE SEAT HEATER BECOMES SO HOT THAT I THOUGHT I WAS BEING BURNED. I DETECTED AN UNFAMILIAR ODOR, BUT ASSUMED IT WAS ANOTHER VEHICLES FUMES. HAD TO TURN OFF THE HEATER. ATTEMPTED TO USE ON A FEW OTHER OCCASIONS, THINKING THAT I WAS BEING OVERLY SENSITIVE. UPON MY LAST ATTEMPT, THE INDICATOR LIGHTS WOULD ILLUMINATE AS NORMAL, BUT WOULD SHUT OFF A FEW SECONDS LATER. THE HEATER IS NO LONGER WORKING. THE PASSENGER SIDE IS WORKING NORMALLY, BUT HAS NOT BEEN USED AS FREQUENTLY AS THE DRIVER SIDE. RESEARCHED AND THIS SEEMINGLY IS A KNOWN ISSUE. CONTACTED FORD 800-392-3673 AND THE REPRESENTATIVE STATED THAT SHE HAS HEARD OF THIS ISSUE, BUT THERE IS NOT A RECALL FOR THIS KNOWN ISSUE. MY CASE WAS DOCUMENTED, AND THE REP STATED THAT I WOULD INCUR THE COST TO HAVE THE REPAIR DONE AT THIS TIME. HMMMMMMM. I GUESS IT WILL TAKE NUMEROUS SERIOUS PERSONAL INJURIES BEING REPORTED BEFORE THIS ISSUE IS FORMALLY ADDRESSED. I MUST SAY THAT OVERALL, I DO LOVE THE FUSION !!!

WHILE DRIVING IN TRAFFIC ON A CITY STREET WHILE TRAVELING ABOUT 30 MPH THE CHECK ENGINE LIGHT WAS ON AND A WARNING MESSAGE TO "STOP SAFELY NOW" APPEARED ON THE DASH. IMMEDIATELY, THE CAR STOPPED ACCELERATING. I STILL HAD POWER - LIGHTS, RADIO, HEATER - BUT COULD NOT ACCELERATE AND THE CAR JUST COASTED. I TURNED THE KEY OFF AND WAS ABLE TO RESTART THE CAR, THE WARNING WAS GONE AND THEN GO ABOUT 5 CAR LENGTHS BEFORE GETTING THE WARNING AGAIN. I DROVE HOME (ABOUT 4 MILES) AND HAD TO RESTART, COAST AND STOP ABOUT 7 TIMES. I WAS DRIVING ON A ROAD WHERE THE SPEED LIMIT IS 35 MPH, MADE IT HOME AND CONTINUED TO DRIVE AROUND IN MY NEIGHBORHOOD WHERE THERE WAS NO TRAFFIC, TO SEE IF IT WOULD CONTINUE. IT HAPPENED 2 MORE TIMES. PUT THE CAR IN THE GARAGE AND CALLED WEBB FORD IN HIGHLAND, IN THE NEXT DAY. WAS ABLE TO DRIVE THE CAR 8 MILES TO THE DEALERSHIP WITH NO INCIDENT. THE CAR IS THERE NOW. HAD I BEEN DRIVING ON THE INTERSTATE, IN THE LEFT HAND LANE I COULD HAVE BEEN KILLED. I PURCHASED THIS CAR USED IN JUNE OF 2015 WITH 79,900 MILES ON IT AND HAVE HAD NO PROBLEMS UNTIL NOW. IT HAS APPROX 86,000 MILES ON IT AT THIS TIME. I LOVE THIS CAR BUT NOW AM AFRAID TO DRIVE IT. HAVE THERE BEEN ANY REPORTS OF SIMILAR INCIDENTS? IT IS A HYBRID AND I HAVE NOT SEEN ANY RECALLS.

HI I GOT AN EMAIL TELLING ME ABOUT MY OLDER CAR (2010 FORD FUSION SE) WHICH HAS A RECALL FOR MY CURRENT CAR (2010 FORD FUSION HYBRID) DOESN'T HAVE THE SAME RECALL BUT ITS THE SAME WONDERING WHY" FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION VEHICLES MANUFACTURED JULY 21, 2008, TO MARCH 4, 2011, AND 2010-2011 MERCURY MILAN VEHICLES MANUFACTURED JULY 23, 2008, TO DECEMBER 10, 2010. THE AFFECTED VEHICLES HAVE FUEL VAPOR CANISTERS WHOSE PURGE VALVES MAY NOT OPERATE PROPERLY RESULTING IN ABNORMAL PRESSURE CHANGES IN THE FUEL TANK." *JS

VEHICLE LOOSES ALL THROTTLE RANDOMLY WHILE MOVING (HAS HAPPENED ON FREEWAY, STREET, UPHILL, DOWNHILL AND WHILE TURNING). THE WRENCH INDICATOR DASH LIGHT COMES ON. VEHICLE MUST BE POWERED OFF AND THEN ON AGAIN TO REGAIN THROTTLE. SOMETIMES MULTIPLE RESTARTS ARE NECESSARY TO REGAIN THROTTLE. OBD CODE 2112 $07E8 THROTTLE ACTUATOR CONTROL SYSTEM STUCK CLOSED.

I HAVE BEEN REQUESTING INFORMATION FROM FORD ABOUT THE RECENTLY ANNOUNCED CRACKING GAS CANISTER RECALL AFFECTING MY MODEL VEHICLE WITHOUT SUCCESS. MEDIA REPORTS THE RECALL INCLUDES 2010 VEHICLES MADE IN HERMOSILLO, MEXICO. FORD DID TELL ME THAT MINE WAS MANUFACTURED THERE AT THE END OF FEBRUARY 2010 AND DID SAY THAT MINE WAS NOT INCLUDED, BUT WILL NOT TELL ME WHAT PERCENTAGE OF THE VEHICLES BUILT THERE DURING FEBRUARY AND MARCH 2010 ARE INCLUDED IN THE RECALL. I HAVE BEEN CORRESPONDING WITH THEM VIA EMAIL FOR SEVERAL WEEKS NOW AND THEY CONTINUALLY EVADE ANSWERING MY CONCERN. THE COMPANY'S LAST MESSAGE SAID THE INFORMATION I AM REQUESTING IS NOT AVAILABLE. IT IS SURPRISING TO BE TOLD BY A MODERN MANUFACTURING FACILITY LIKE FORD THAT IT DOES NOT KNOW HOW MANY UNITS IT MANUFACTURED DURING A GIVEN PERIOD OF TIME AT A SPECIFIC FACILITY. WHY WOULD THEY REFUSE TO PROVIDE SUCH INFORMATION UNLESS IT WOULD REVEAL THAT ALL THE VEHICLES BUILT AT HERMOSILLO IN FEBRUARY AND MARCH 2010 CONTAIN THE DEFECT? THIS IS ESPECIALLY TROUBLING TO ME BECAUSE IT INVOLVES A FUEL ISSUE AND PUTS ONE IN MIND OF THE CORVAIR SITUATION.

WHEN TRAVELING DOWN A HILL AT ABOUT 30 MPH, THE DASH BRAKE WARNING BEGAN TO FLASH AND THE BRAKE PEDAL LOST ALL RESISTANCE AND TOTALLY FAILED. THE VEHICLE COULD NOT BE STOPPED WITH THE BRAKE PEDAL. THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE BEFORE REACHING A BUSY INTERSECTION. THE DRIVER WAS ALSO ABLE TO TURN THE VEHICLE ONTO A SIDE STREET. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER REPLACED THE "ABS MODULE DUE TO NO COMMUNICATION".

WAS ON HIGHWAY DRIVING 60 MPH WHEN VARIOUS BRAKE WARNING STARTED FLASHING ON DASHBOARD. WARNING SAID I NEEDED TO STOP IMMEDIATELY. I SLOWED DOWN BUT BRAKES WERE NOT RESPONSIVE. I MANAGED TO FIND AN UPHILL EXIT AND GOT THE CAR TO STOP SAFELY. I TURNED THE CAR OFF, RESTARTED IT, AND THE PROBLEM DISAPPEARED. I HAVE OWNED THIS CAR SINCE FEB. 2010 AND HAVE NEVER HAD THIS PROBLEM BEFORE. THE CAR HAS ABOUT 80,000 MILES ON IT.

I WAS CRUISING ALONG A MAJOR URBAN HIGHWAY @ 50MPH WHEN I SUDDENLY LOST THE ABILITY TO ACCELERATE. CAR LOST SPEED AND WENT TO 45 THEN DOWN TO 40 AND I WAS UNABLE TO ACCELERATE. LUCKILY TRAFFIC WAS LIGHT AND I WAS ABLE TO CROSS THE TWO LANES OVER TO THE RIGHT AND EXIT THE MAIN ROAD AND LIMPED ALONG TO A STOP IN A SAFE AREA. DEALERSHIP HAD TO REPLACE THE THROTTLE BODY AND MOTOR. WAS NOT COVERED BY FORD'S CSP 13N03 WHICH HAD BEEN ISSUED FOR A SIMILAR PROBLEM. WAS TOLD THE PROGRAM DID NOT APPLY TO THE HYBRID MODEL, AND YET IT WAS THE SAME PROBLEM DESCRIBED IN THE NHTSA ACTION NUMBER PE 13003!