2010 FORD FUSION HYBRID Complaints

I WAS ROUNDING A CORNER AT APPROXIMATELY 10 MPH, PULLING OUT FROM THE STREET WHERE I LIVE, AND TWO TROUBLE CODES POPPED UP: (1) "BRAKE! CHECK BRAKE SYSTEM"; AND (2) "SERVICE ADVANCETRAC". THE CAR IMMEDIATELY BECAME INCREDIBLY DIFFICULT TO STEER AND THE BRAKES PROVIDED LITTLE (IF ANY) STOPPING POWER (I AM UNSURE IF IT WAS JAMMING ON THE BRAKES THAT PROVIDED EXTREMELY MINIMAL STOPPING POWER OR JUST THE INERTIA OF THE CAR SLOWING OVER APPROXIMATELY 30-50 FEET). THE DEALERSHIP ULTIMATELY PROVIDED EXCELLENT SERVICE REPLACING THE "ASB MODULE", BUT I FEEL THAT IT IS UNSAFE FOR A CAR'S BRAKES AND POWER STEERING TO FAIL SUDDENLY, EVEN AT LOW SPEEDS, AND UNEXPECTED THAT A 4 YEAR OLD CAR WITH LESS THAN 40,000 MILES WOULD HAVE SUCH A FAILURE. I LIVE NEAR A PARK. IF SOMEONE HAD DECIDED TO SUDDENLY CROSS THE STREET WITH A STROLLER, A KID HAD RUN INTO THE STREET AFTER A BALL, OR SOMEONE ELSE HAD DARTED IN FRONT OF THE CAR, I WOULD HAVE BEEN UNABLE TO MAKE THE NECESSARY ADJUSTMENTS TO AVOID AN AUTO ON PERSON CRASH. *TR

DURING NORMAL DRIVING, WRENCH LIGHT CAME ONE. SOON AFTER THE LIGHT CAME ON THE VEHICLE LOST ENGINE POWER. THE CAR WAS TAKEN TO A FORD DEALER AND IT TURNED OUT TO BE A DEFECTIVE ELECTRONIC THROTTLE BODY. AFTER A BIT OF RESEARCH I FOUND OUT THAT FORD HAS A CUSTOMER SATISFACTION PROGRAM ON THIS FOR CERTAIN VEHICLES BUT I WAS VERY UPSET WHEN I FOUND OUT MY VEHICLE WAS NOT INCLUDED ON THIS PROGRAM.

I PREVIOUSLY REPORTED THE STEERING FAILURE ON MY FORD, AND I WAS GRATIFIED TO SEE FORD RECALLING THE 2011 AND LATER MODELS OF THIS CAR FOR THIS STEERING PROBLEM. WHEN I HAD MY STEERING HARNESS REPLACED ON MY 2010, HOWEVER, MY MECHANIC SAID IT WAS THE SAME PART AS THE 2011. IF SO, WHY DID YOU NOT RECALL THE 2010S AS WELL? IT WAS THE FIRST MODEL YEAR OF THE CAR AND SUFFERS FROM THE SAME PROBLEM.

BRAKE SYSTEM COMPLETELY MALFUNCTIONED. I WAS EXITING THE FREEWAY OFF RAMP AND ALL OF A SUDDEN I HAD NO BRAKES. I WAS NOT ABLE TO STOP. I HAD TO PULL THE EMERGENCY BRAKE IN ORDER TO AVOID CRASHING. THE BRAKES COMPLETELY WENT OUT. THERE WAS NO WARNING AT ALL. I LITERALLY ALMOST DIED.

COMPLETE LOSS OF POWER STEERING. NO ACCIDENT/INJURY TO REPORT. POWER STEERING DID NOT COME BACK WHEN VEHICLE WAS TURNED OFF AND BACK ON. TAKEN TO MAHWAH, NJ, FORD DEALER WHO ANNOUNCE THAT GEAR BOX NEEDS TO BE REPLACED, AND THEY HAVE NEVER SEEN THIS TYPE OF FAILURE BEFORE.

DRIVING ON I-93N AND STARTED TO HEAR A VIBRATING AND HUMMING FROM THE FRONT END. IT GOT WORSE AND WORSE AND PULLED INTO REST AREA TO DISCOVER THAT 3 OF 5 LUG NUTS ON THE DRIVERS SIDE FRONT WERE LOOSE TO THE POINT THAT THEY WERE ONLY A FEW TURNS FROM COMPLETELY BEING REMOVED. TIGHTENED LUGS MANUALLY AND WENT ON MY WAY BUT THAT WAS AN EYE OPENER!

STARTED UP AND LEFT THE GOLF COURSE LAST EVENING AND WENT ABOUT A QUARTER MILE AND SUDDENLY THE "SERVICE POWER STEERING" WARNING CAME ON ALONG WITH THE USUAL CHIMES YOU HEAR. LOST THE POWER STEERING AND THE VEHICLE WAS VERY DIFFICULT TO DRIVE THE 12 OR SO MILES TO MY HOME. ALSO THE ADVANCE TRACK WARNING IS ON.

WHILE DRIVING VEHICLE POWER STEERING STOPPED WORKING MAKING IT NEARLY IMPOSSIBLE TO CONTROL. AS A RESULT CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING PRIOR TO THE FAILURE, A SERVICE POWER STEERING NOW WARNING LIGHT AND A SERVICE ADVANCE TRAC LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THIS STEERING CONFIGURATION IS EXTREMELY DANGEROUS AS IT IS NEARLY IMPOSSIBLE TO CONTROL AND VERY DIFFERENT FROM A VEHICLE THAT DOES NOT HAVE POWER STEERING.

ON 4/9/15 I WAS DRIVING ALONG 2-LANE ROAD AND GOT A MESSAGE ON MY DASH RE POWER STEERING PROBLEM. AT THE SAME TIME I NOTICED THAT POWER STEERING HAD GONE OUT. I WAS ABLE TO PULL INTO A PARKING LOT, TURNED OFF VEHICLE, WHEN I TURNED POWER BACK ON, THE POWER SEEMED TO BE OK AND I CONTINUED DRIVING. I TOOK THE CAR IMMEDIATELY TO JACKY JONES DEALERSHIP. THEY SAID THEY CHECKED IT OUT, COULDN'T FIND ANYTHING AND SAID IT MUST'VE BEEN A "GLITCH." THEY CHARGED ME $45.22. I PROCEEDED TO GET ON I-75 AND DROVE HOME. ON 5/18/15, I WAS ON A MAIN ROAD APPROACHING ACCESS TO I-75. ONCE AGAIN I GOT A MESSAGE ON THE DASH AND THE POWER STEERING WENT OUT. I PULLED OFF ROAD, TURNED OFF IGNITION AND THEN TURNED IT ON AGAIN. IT APPEARED TO BE OK. 5/25/15. TOOK VEHICLE TO LENOIR CITY FORD END LEFT IT THERE OVER WEEKEND. TODAY THEY TOLD ME THAT RACK UNIT HAS TO BE REPLACED AT A COST OF APPROX. $1800. THEY DID TELL ME THAT I SHOULD NOT DRIVE CAR. THE POWER STEERING WENT OUT FOR THEM AT DEALERSHIP AS WELL.

THE ASSISTED POWER STEERING FAILED WITHOUT WARNING ON MY 2010 FORD FUSION HYBRID. I WAS TURNING OUT OF A GAS STATION ONTO A STREET WHEN IT FAILED AND I WAS ABLE TO PULL TO THE SIDE SAFELY. WHEN I DID AN INTERNET SEARCH I FOUND THAT THIS IS A COMMON PROBLEM AND THERE IS A CLASS ACTION SUIT FILED AGAINST FORD BECAUSE OF IT. IF THAT IS TRUE, WHY HASN'T THE NHTSA INTERVENED? THIS IS A VERY DANGEROUS SITUATION. *TR