2010 FORD FUSION HYBRID Complaints

MY WIFE AND I WERE DRIVING HOME ON THE NJ TURNPIKE DOING ABOUT 70-75 MPH AND A WRENCH POPPED UP THE THE SCREEN. WE HAVE 2 SONS 1 IS 22 MONTHS OLD AND THE OTHER IS 5 MONTHS OLD. I PROCEEDED TO LOOK INTO THE OWNERS MANUAL TO SEE WHAT IT WAS AND IT SHOWED THROTTLE MALFUNCTION PLEASE CONTACT THE DEALERSHIP. BEING IT WAS A SUNDAY MAY 17, 2015 AND FORD SERVICE CENTERS ARE CLOSED ON SUNDAY I LOOKED INTO IT ONLINE AND SAW THERE WERE NUMEROUS COMPLAINTS MADE. MY WIFE BEGAN TO PANIC AND DOESN'T WANT TO DRIVE THE CAR. I JUST CALLED FORD AT 800-392-3673 AND I WAS TOLD THAT THERE IS NOTHING ON THE FORD FUSION HYBRID WITH THIS ISSUE AND THAT I WOULD HAVE TO COME OUT OF POCKET BECAUSE MY CAR DOESN'T HAVE A WARRANTY ANYMORE TO CALL THE FORD DEALERSHIP AND HAVE IT TAKEN CARE OF AND IF ANYTHING COMES DOWN FOR THE HYBRID THEN I MAY GET REIMBURSED.

FIRST TIME, CHECK ENGINE LIGHT CAME ON WHEN DRIVING ON HIGHWAY BUT NO APPARENT IMPACT TO CAR'S FUNCTIONING. TOOK IT TO THE DEALER. THEY SAID THAT THE SURGE VALVE NEEDED TO BE REPLACED AT A COST OF $500 "TO START WITH", BUT THEY DIDN'T SEEM VERY SURE ABOUT IT SO I CHOSE NOT TO PROCEED. THE CHECK ENGINE LIGHT HAD GONE BACK OFF AND THE CAR WAS DRIVING FINE. ABOUT TWO WEEKS LATER ON A SATURDAY I WAS DRIVING ON THE HIGHWAY AGAIN, AT ABOUT 65 MPH, WHEN THE CAR SEEMED TO LOSE ACCELERATION. STANDING ON GAS PEDAL PRODUCED NO RESULT. EXITED AND WAS ABLE TO DRIVE ON BATTERY POWER TO PULL OVER. AFTER WAITING FOR ABOUT 30 MINUTES, TRIED AGAIN. CHECK ENGINE LIGHT WAS BACK OFF AND CAR DROVE NORMALLY BACK HOME. TOOK TO MY REGULAR MECHANIC FIRST THING THAT MONDAY. THEY FOUND OIL IN THE INTAKE MANIFOLD AND QUESTIONED WHETHER I HAD TAKEN THE CAR ANYWHERE UNUSUAL FOR SERVICING, WHICH I HAD NOT, UNLESS YOU COUNT THE DEALER. DID REPAIRS AT A COST OF $2000. ONE WEEK LATER, EXACT SAME THING. CAR IS BACK IN SHOP, AWAITING RESULTS.

I WAS LEAVING WORK AFTER THE VEHICLE WAS PARKED OUTSIDE ALL DAY IN BELOW ZERO WEATHER. WHEN I PUT THE CAR IN REVERSE I HAD NO BRAKES. HAD TO DEPRESS BRAKE EXTREMELY HARD TO GET CAR TO STOP. THE BRAKES STARTED WORKING PROPERLY AFTER DRIVING A SHORT DISTANCE. THIS HAPPENED A SECOND TIME UNDER THE SAME CONDITIONS A COUPLE OF DAYS LATER. I HAD IT CHECKED OUT AND THE MECHANIC COULD NOT FIND ANYTHING WRONG. THEN A MONTH LATER AFTER DRIVING APPROXIMATELY 5 BLOCKS THE BRAKE WARNING LIGHT CAME ON AND THEN THE ADVANCE TRAC WARNING LIGHT CAME ON AND I HAD NO BRAKES AGAIN. I STOPPED THE CAR BY DEPRESSING THE BRAKES EXTREMELY HARD AND SHUT IT OFF AND THEN THEY WORKED FINE AGAIN. I TOOK IT TO THE FORD DEALER. THEY FOUND SEVERAL CODES BUT COULD NOT DUPLICATE THE PROBLEM AND CHARGED ME $150 AND FIXED NOTHING. THEY SAID THEY COULD CHANGE SEVERAL DIFFERENT PARTS BUT WOULD BE COSTLY AND MIGHT NOT BE THE CORRECT PART. VERY DANGEROUS SITUATION. *TR

AFTER APPROX. 25 MILES OF DRIVING AT 70 MPH, VEHICLE HAD SUDDEN LOSS OF POWER AND DASH DISPLAYED A RED TRIANGLE WARNING TO SAFELY PULL OVER NOW. AFTER DOING SO AND RE-STARTING THE CAR, THE WARNING DISAPPEARED AND VEHICLE WAS ABLE TO RETURN TO FREEWAY SPEEDS FOR A FEW MILES BEFORE PROBLEM RETURNED. WHILE RED TRIANGLE WARNING IS DISPLAYED, VEHICLE IS UNABLE TO MAINTAIN SPEEDS GREATER THAN 35 MPH (AKA "LIMP-HOME MODE"). THIS APPEARS TO BE A PROBLEM WITH THE ELECTRONIC THROTTLE BODY AND A CONSUMER SATISFACTION PROGRAM EXISTS FOR THE 2010 FORD FUSION BUT NOT THE HYBRID MODEL. REPAIRS SEEM TO RUN ABOUT $400-$600 AND MAY BE DIFFICULT TO DIAGNOSE UNLESS THE RED TRIANGLE OR YELLOW WRENCH ICON IS DISPLAYED DURING DIAGNOSIS. PROBLEM RE-APPEARS INTERMITTENTLY BUT SEEMS LESS LIKELY TO OCCUR AT CITY SPEEDS. *TR

SHORTLY STARTING MY CAR AFTER A GAS FILL UP AND PULLING OUT ONTO THE ROAD, I LOST THE POWER STEERING WHICH ALMOST CAUSED AN ACCIDENT. I WAS ABLE TO 'STRESS" THE STEERING WHEEL ENOUGH TO AVOID HITTING A PARKED CAR. I DID SEE IN CONJUNCTION WITH THE FAILURE A "SERVICE POWER STEERING" AND "SERVICE "AUTOTRACK" (SP) I IMMEDIATELY TOOK THE CAR TO A FORD DEALERSHIP WHO DIAGNOSED THE PROBLEM TO A FAILED POWER STEERING COMPONENT. THIS FAILURE IS SEVERE. I WAS FORTUNATE NOT TO BE INVOLVED IN AN ACCIDENT DUE TO THIS FAILURE BUT HAVE READ MANY ARTICLES WHERE IT WAS THE FAULT OF THE ACCIDENT. *TR

THE CAR WAS FINE THROUGHOUT THE DAY. AFTER EATING DINNER AT A RESTAURANT, I HAD JUST PULLED OUT OF A PARKING LOT INTO THE ROAD. WITHIN 1-2 MINUTES OF DRIVING, THE DASHBOARD SHOWED POWER THE STEERING FAILURE/ADVANCETRAC FAILURE/SERVICE NOW WARNING MESSAGES. I WAS ABLE TO STEER INTO ANOTHER PARKING LOT, AND TURNED OFF THE ENGINE. THE CAR WAS RESTARTED, BUT THE MESSAGES REMAINED, WITH NO POWER STEERING. *TR

GAS ENGINE SPUTTERING AND ESSENTIALLY NO POWER WHEN STEPPED ON ACCELERATOR. TURNED CAR OFF/ON, STILL SPUTTERING AND THE CHECK ENGINE LIGHT CAME ON. ABLE TO LIMP BACK TO GARAGE. TWO HOURS LATER ENGINE RUNNING BUT CHECK ENGINE LIGHT STILL ON. INITIALLY AT MECHANICS RUNNING OK, BUT THEN SPUTTERED FOR THEM AS WELL. SYSTEM CHECK SUGGESTED ISSUE WITH FUEL INJECTORS, THOUGH GIVEN OTHER REPORTS OF THROTTLE BODY PROBLEMS WILL NEED TO FURTHER INVESTIGATE. *TR

THE KEY GOT STUCK IN THE IGNITION AND COULD NOT BE REMOVED WHEN CAR IN PARK AND SHUT OFF. BROUGHT TO A MECHANIC AND APPEARS THE SHIFTER IS GETTING THE SIGNAL TO THE IGNITION THE CAR IS IN PARK AND AS SUCH CAN'T REMOVE THE KEY. SHIFTER NOT AVAILABLE FOR SEVERAL WEEKS, THE KEY DID COME OUT 3 WEEKS LATER. $500 TO REPAIR. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

APPROACHING STOP SIGN AT 25 MPH, APPLIED BRAKES, AND THE BRAKES COMPLETELY FAILED, HAD TO STOP CAR WITH EMERGENCY BRAKE. THE ABS AND TCS LIGHTS CAME ON. EVERYTHING ELSE WORKED FINE. TURNED CAR OFF AND RESTARTED AND ALL APPEARS FINE. *TR