2010 FORD FUSION HYBRID Complaints

THE POWER STEERING ASSISTANCE WENT OUT ON THE VEHICLE WHILE PULLING OUT OF MY DRIVEWAY. THE VEHICLE HAS HAD NO PRIOR POWER STEERING ISSUES AND HAS BEEN INVOLVED IN NO ACCIDENTS. ALL ROUTINE MAINTENANCE HAS BEEN PERFORMED ON THE VEHICLE. *JS

I WAS DRIVING WHEN I GOT A SUDDEN WARNING SIGNAL ABOUT THE STEERING SYSTEM. ABOUT 10 SECONDS LATER I LOST ALL POWER-STEERING. I MANAGED TO TURN THE VEHICLE TO THE SIDE OF THE ROAD AND PARK IT. THE NEXT DAY IT WAS TOWED TO THE DEALERSHIP. THEY SAID I NEEDED A COMPLETE "STEERING RACK." THEY SAID IT WOULD COST $2300 -- NOT COVERED. I APPEALED AND THEY DROPPED IT TO ABOUT $1500 AND GAVE ME $900 ASSISTANCE, BUT DID NOT COVER THE RENTAL CAR FOR THE 2 WEEKS THE CAR WAS OUT OF COMMISSION. IT TOOK THEM 2 WHOLE WEEKS TO COMPLETE THEIR RULING ON THE CAR REGARDING THE ASSISTANCE AND I DIDN'T DARE GIVE THE GO-AHEAD TO FIX IT UNTIL I GOT THE RULING FROM THE REGIONAL MANAGER. *TR

POWER SUNROOF TRACK PART (PLASTIC) HAS BROKEN MAKING THE SUNROOF STICK OPEN. THE SUNROOF WILL NOT OPEN OR CLOSE AS A RESULT OF BROKEN PLASTIC TRACK PIECE. FORD MOTOR COMPANY DOES NOT SELL THE PART THAT HAS BROKEN AND ONLY SELLS ENTIRE TRACK COSTING OVER $1000 TO HAVE REPLACED. REPLACEMENT PART REQUIRED SHOULD BE VALUED AT APPROXIMATELY $20. *TR

THIS MORNING WHILE DRIVING TO WORK I HAD A LOW TIRE PRESSURE LIGHT POP UP ON MY INSTRUMENT PANEL. SECONDS LATER IT CAME UP WITH POWER STEERING SERVICE NOW AND I LOST ALMOST ALL ABILITY TO MANEUVER THE VEHICLE. AFTER I LOST STEERING IT SAID ADVANCETRAC SERVICE NOW. IT WAS ALMOST IMPOSSIBLE TO GET THE CAR TO PULL OVER TO THE SIDE WHEN I DID I TURNED THE CAR OFF FOR A FEW MIN AND BACK ON. AFTER RESTARTING THE CAR THE MESSAGES WERE NO LONGER THERE AND I HAD MY STEERING BACK TO ONLY HAPPEN AGAIN APPROXIMATELY 2 MILES DOWN THE ROAD. *TR

AIRBAG DISABLED WARNING LIGHT APPEARED ON DASH. TOOK IT TO DEALER AND AFTER 2 DAYS, IT WAS DECIDED THAT THE COMPUTER CONTROLLING THE AIRBAGS HAD TO BE REPLACED. FOR THE NEXT 4 YEARS THIS SAME LIGHT HAS COME ON INDICATING THE AIRBAGS ARE NOT OPERATING. EACH TIME THE SAME DEALER HAS SAID THE PROBLEM WAS "IN THE WIRING HARNESS UNDER THE PASSENGER SEAT". IT WORKS FOR A TIME AND THEN WITH NO WARNING FAILS AGAIN. ON ONE OCCASION IT OCCURRED JUST WHEN LEAVING ON A 2500 MILE TRIP SO WE WERE WITHOUT AIRBAG PROTECTION. I AM CONVINCED THAT IT HAS TO DO WITH HAVING A PASSENGER IN THE RIGHT REAR SEAT AND THAT FEET UNDER THE SEAT INTERFERE WITH THE WIRING. THE DEALER HAS NEVER RESOLVED IT. MULTIPLE TIMES IT HAS RESOLVED ITSELF BEFORE I CAN GET IN FOR SERVICE SO I AM BRUSHED OFF BY THE DEALER. I CONSIDER DRIVING THIS CAR WITHOUT WORKING AIRBAGS A GREAT LIFE THREATENING HAZARD. I WAS THE PASSENGER IN A VEHICLE WITH AIRBAG DEPLOYMENT ONCE AND AM CONVINCED MY LIFE WAS SAVED BY THEM. *TR

JUST AS I WAS PULLING INTO A PARKING SPOT THE STEERING GAVE OUT AND A RED ERROR MESSAGE POPPED UP ON THE SCREEN SAYING SERVICE POWER STEERING NOW. LUCKILY IT WAS AS I WAS PARKING AND NOT SOMEPLACE WHERE I COULD HAVE DIED. *TR

WARNING LIGHT CAME ON ABOUT THE ADVANCE TRAC OR SOMETHING LIKE THAT. SHORTLY AFTERWARDS THE POWER STEERING FAILED. LUCKILY I WAS PULLING INTO MY DRIVEWAY AT THE TIME AFTER JUST GETTING OFF THE HIGHWAY. *TR

I WAS MAKING A RIGHT TURN FROM A SIDE STREET, ABOUT 100 YARDS FROM MY HOME. AS I GOT ON ROAD, LIGHTS WENT ON THE DASH ABOUT BRAKES ADVANCE SERVICE AND THE BRAKES LOST POWER. CAUSED ME TO HAVE TO USE SIGNIFICANT PRESSURE TO MAKE BRAKES WORK. I WENT ABOUT 1 MILE AND INTO A PARKING LOT. I STOPPED AND RESTARTED THE CAR AND THINGS WENT BACK TO NORMAL. THIS COULD HAVE CAUSED AN ACCIDENT SINCE IT WAS SUDDEN AND THERE WAS A LOSS OF CONTROL IN TRAFFIC. I CALLED DEALERSHIP AND THEY SAID THAT IT MAY HAVE BEEN FROM CAR SITTING FOR A WEEK AND THAT UNLESS THE PROBLEM CAN BE REPEATED AT THE DEALERSHIP, THEY CANNOT FIX SOMETHING THAT ISN'T BROKEN. THE CAR DID THE EXACT THING AGAIN TURNING OUT OF MY DRIVEWAY ON 1-5-15. STOPPED AND RESTARTED CAR AND IT WENT BACK TO NORMAL. THIS IS NOT SAFE AND SHOULD BE RECALLED. INTERMITTANT PROBLEMS CAN STILL KILL. *TR

DROVE THE CAR ALL DAY AND NIGHT CHRISTMAS EVE WITH NO PROBLEMS. GOT UP AROUND 8AM CHRISTMAS DAY PULLED OUT OF DRIVEWAY WENT JUST A LITTLE WAY AND THE POWER STEERING WENT OUT AND IT WAS IMPOSSIBLE TO STEER AND I ALMOST CRASHED. AFTER MUCH STRUGGLE TO GET THE CAR BACK IN THE DRIVEWAY A WARNING LIGHT CAME ON THAT SAID SERVICE POWER STEERING. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.