2010 FORD FUSION HYBRID Complaints
View complaints related to 2010 FORD FUSION HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2010 FORD FUSION HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD FUSION HYBRID- ASHLAND, VA
ENGINE CUT OFF AND THE CAR ENTERED IN TO SAFE MODE (BATTERY ONLY DRIVE SYSTEM). TOOK IT TO DEALERSHIP AND THEY SAID THE THROTTLE BODY NEEDS REPLACING. IT SEEMS TO BE A COMMON DEFECT. SO MUCH SO THAT FORD ISSUED A SELECTIVE RECALL, BUT MINE ISN'T INCLUDED FOR SOME REASON. DEALER CLAIMS THEY HAVE REPLACED A LOT OF THEM. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- SOQUEL, CA
WHILE ROUTINELY FLIPPING THE VISOR DOWN DURING DRIVING TO BLOCK LATE DAY SUN, THE VISOR CAME UNLATCHED FROM RIGHT SIDE HOLDER BLOCKING MY VIEW WHILE DRIVING. IT IS A TWO HANDED OPERATION TO GET IT BACK INTO THE CLIP. THIS IS OBVIOUSLY NOT SAFE SINCE YOU NEED AT LEAST ONE HAND TO DRIVE. IT ALMOST COMPLETELY BLOCKS MY VISION UNTIL I GET IT RE ATTACHED. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND UNFORTUNATELY I FORGET THAT IT HAPPENS CONSISTENTLY. I HAVE BEEN VERY RELUCTANT TO USE MY SUN VISOR. I AM NOT AN ENGINEER BUT THE UPSIDE DOWN U SHAPED CLIP THAT HOLDS THE VISOR IN PLACE JUST DOES NOT WORK. THE SAME THING HAPPENS ON THE PASSENGER SIDE. MY OTHER CARS DO NOT HAVE THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- MEREDITH, NH
WARNINGS TO "SERVICE POWER STEERING" AND TO "SERVICE TRACTION CONTROL" STARTED BLINKING ALTERNATIVELY ON THE DASH BOARD WHILE DRIVING. AFTER THE CAR WAS SHUT OFF, ALL POWER STEERING WAS LOST. HAD TO REPLACE THE STEERING TRACK AT ABOUT $1500 PERSONAL COST BECAUSE VEHICLE IS OUT OF WARRANTY. WITHIN FOUR WEEKS OF REPLACEMENT OF THE STEERING SHAFT THE SAME WARNINGS CAME ON THE DASH AGAIN AND THE CAR HAS LOST ITS POWER STEERING AGAIN AFTER THE CUT WAS TURNED OFF. WHILE SUPPOSEDLY THIS REPLACEMENT SHAFT IS UNDER WARRANTY (BECAUSE IT IS ONLY 4 WEEKS OLD), THE TOWING AND OTHER COSTS ARE NOT. IT APPEARS BOTH THE ORIGINAL AND REPLACEMENT SHAFTS ARE DEFECTIVE AND DANGEROUS AND SHOULD BE RECALLED AND REPLACED AT THE COST OF FORD, NOT THE OWNER. (FORD ALREADY HAS NUMEROUS OTHER MODELS RECALLED FOR POWER STEERING PROBLEMS.) A REQUEST FOR SOME FORM OF FOLLOW UP IS PENDING WITH FORD, BUT NO OWNERSHIP OF THE ISSUE HAS BEEN MADE. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- AUSTIN, TX
I WAS DRIVING AT ABOUT 30 MPH WHEN A YELLOW WRENCH LIGHT ICON CAME ON. THE CAR STOPPED ACCELERATING, AND IT SEEMED LIKE ONLY THE ELECTRICAL POWER FROM THE BATTERY WAS KEEPING IT GOING. I HAD JUST EXITED A BUSY FREEWAY WHERE PEOPLE WERE GOING 65 MPH AND HIGHER, AND IF I HAD NOT JUST HAPPENED TO EXIT I FEAR I WOULD HAVE HAD AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- CHICAGO , IL
CAR LOST POWER STEERING BOTH WHILE PARKED AND WHEN DRIVING. REPLACEMENT COST WAS $2200 INCLUDING REALIGNMENT. *TR
Source: NHTSA WEB SITE -
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2010 FORD FUSION HYBRID- MADISON, AL
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 62,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD FUSION HYBRID- ELKRIDGE, MD
GOING SLOW ON A SIDE RIDE AND THE POWER STEERING COMPLETELY CUT OUT. ALMOST CRASHED INTO A PARKED CAR. TOOK A SERIOUS AMOUNT OF EFFORT TO TURN THE WHEEL WHILE MOVING AND WAS QUITE DANGEROUS TRYING TO GET IT TO THE MECHANIC SHOP. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- EWING, VA
DRIVING DOWN THE HIGHWAY AT 55 MPH, THE CAR SUDDENLY LOST POWER AND STARTED DECELERATING. A WRENCH LIGHT CAME ON IN THE DASHBOARD. I PULLED THE CAR ONTO THE SHOULDER OF THE ROAD AND TURNED IT OFF FOR A FEW MINUTES. WHEN I RESTARTED THE CAR IT SEEMED FINE SO I CONTINUED TO DRIVE TOWARD MY DESTINATION. ALMOST FIFTEEN MILES LATER THE CAR SUDDENLY LOST POWER AGAIN AND THIS TIME I WAS TRAVELING ON A TWO LANE ROAD GOING ABOUT 40 MPH. THIS TIME THE WRENCH LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT. AFTER PULLING OVER AND RESTARTING THE CAR THIS TIME THE CHECK ENGINE LIGHT STAYED ON FOR THE NEXT DAY OR TWO. WE TOOK THE CAR TO THE FORD DEALERSHIP A FEW DAYS LATER AFTER THIS OCCURRED FOUR TIMES IN TWO WEEKS. WE LEARNED THERE WAS A RECALL ON THE ELECTRONIC THROTTLE BODY THAT CAUSES THIS PROBLEM FOR THE FORD FUSION BUT NOT FOR THE HYBRID VERSION. THIS PART IS NOT PART OF THE HYBRID SYSTEM AND SHOULD BE REPLACED ON ALL HYBRIDS AS WELL AS REGULAR FUSIONS. WE PAID $509 FOR THE REPAIR. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- NORTH PORT, FL
WHILE PULLING OUT EMERGING ON THE HIGHWAY TRAFFIC GOING APPROXIMATELY 25 MPH, I FELT A SLIGHT SHUTTER IN THE CARS SERVICE ADVANCETRAC WARNING LIGHT CAME ON. THIS ISSUE OCCURRED AT APPROXIMATELY 25,000 MILES AS WELL BUT THE PROBLEM CLEARED ITSELF AFTER A FEW DAYS IN THE FORD DEALERSHIP COULD NOT FIND AN ERROR CODE. WE TRIED TURNING OFF AND RESTARTING THE CAR AS WELL AS USING THE ADVANCE TRAC BUTTON BUT IT DOESN'T WORK. *TR
Source: NHTSA WEB SITE -
2010 FORD FUSION HYBRID- RANDOLPH, MA
WAS ON HIGH WAY DOING 65 OR SO ON A 90 DEGREE DAY WITH THE A.C. BLASTING AT 65 DEGREES. NOTICED A YELLOW WRENCH SYMBOL ON THE DASH. LOOKED IT UP IN OWNERS MANUAL AND IT SAID POWER TRAIN/THROTTLE MALFUNCTION. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY SAID TO TURN THE CAR ON AND OFF AND THAT IT MIGHT BE A PROGRAMMING ISSUE. THE SYMBOL WENT AWAY WHEN I TURNED IT OFF BUT WHEN I ACCELERATED ON A LEFT TURN THREE MILES LATER MY CAR SMOKED. WHEN I TOOK IT IN TO BE CHECKED OUT I WAS TOLD ABOUT A $119.95 DIAGNOSTIC FEE AND LATER, THAT I NEEDED A NEW WATER PUMP. IF THIS $850 "REPAIR" DOESN'T WORK, I WILL BE LOOKING INTO THIS THROTTLE BODY ISSUE. *TR
Source: NHTSA WEB SITE