2010 FORD FUSION HYBRID Complaints

View complaints related to 2010 FORD FUSION HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2010 FORD FUSION HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FORD FUSION HYBRID
    - BASTROP, TX

    I WAS DRIVING AT ABOUT 65 MPH AND THE WRENCH LIGHT CAME ON AND THE CAR WOULD NOT ACCELERATE AT ALL IF I SLOWED DOWN. WHEN I SLOWED DOWN TO TAKE A TURN THE CAR WOULD STILL NOT ACCELERATE. I TOOK IT TO A FORD DEALERSHIP WHICH I HAVE AN EXTENDED WARRANTY ON AND THEY INDICATE IT IS NOT INCLUDED SINCE THE PART IS CONSIDERED AN EMISSIONS CONTROL PART. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION HYBRID
    - CARDONDALE, KS

    TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE SUDDENDLY DECELERATTED.THE CONTACT MENTIONED THAT THE THROTTLE AND CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE PROBLEM WAS INTERMITTENT AND THE DEALER COULD NOT DUPLICATE THE PROBLEM THE FIRST TIME THE VEHICLE WAS INSPECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED.THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION HYBRID
    - CENTENNIAL, CO

    REAR TIRES HAVE EXPERIENCED UNEVEN WEAR PATTERNS INDICATIVE OF SEVERE TOE-IN CONDITION THROUGH 3 SETS OF TIRES. CONDITION IS EVIDENT ONLY ON REAR TIRES, BOTH LEFT AND RIGHT. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION HYBRID
    - BROKEN ARROW, OK

    I AM OUT OF TOWN, AND YESTERDAY I WAS DRIVING THE MAIN STRIP IN BRANSON AND OUT OF NOWHERE A LIGHT ON MY DASH APPEARED SAYING "SERVICE POWER STEERING" AND "SERVICE AUTO TRAC" I THOUGHT "THAT'S WEIRD" SO I DROVE 1 1/2 MILES TO THE VERY NEXT GAS STATION, PULLED IN AND TURNED OFF CAR AND GOOGLED POWER STEERING PROBLEMS WITH FORD FUSION HYBRID,TO MY DISMAY, I DID NOT FIND ANYTHING ON THE FORD SITE THAT I COULD DO, SO I TURNED ON THE CAR AND DECIDED TO DEAL WITH IT IN THE MORNING AFTER ALL IT WAS 10PM AND NO WHERE WOULD BE OPEN. I PULLED FORWARD OUT OF THE GAS STATION AND TRIED TO TURN AND THEN CAR DASH PROMPT SAID "SERVICE POWER STEERING IMMEDIATELY" AND THE STEERING WHEEL LOCKED UP TIGHT AND WAS UNMOVABLE. I WAS GOING AROUND 5MPH WHEN STEERING LOCKED UP AND PULLING INTO TRAFFIC. I STOPPED AND CALLED A TOW TRUCK AND SENT IT TO A FORD DEALERSHIP IN BRANSON WHERE I WAS AT THE TIME. MECHANIC SAID I NEED A NEW "STEERING GEAR" I WAS THANKFUL FOR THE WARNING BUT IT WASN'T MUCH ON ONE CONSIDERING IT WAS LESS THEN 2 MILES LATER THAT IT WAS COMPLETELY LOCKED UP AND "SERVICE POWER STEERING IMMEDIATELY" LIGHT CAME ON, THANK GOD FOR A CLOSE GAS STATION AND NO TRAFFIC WHEN I PULLED OUT AND IT LOCKED UP ON ME. BUT AFTER RESEARCHING THIS IS A KNOWN PROBLEM AND SOME PEOPLE WERE GOING A WHOLE LOT FASTER THEN I WAS WHEN THIS HAPPENED TO THEM. THIS HAS BEEN MY ONLY COMPLAINT WITH THIS CAR, BUT IN MY OPINION IT'S PRETTY MAJOR. WHEN THE CAR THAT HAS NO WAY TO ADD POWER STEERING FLUID AND IT FAILS AND YOU ARE DRIVING ACROSS STATES WITH YOUR FAMILY OF 5 AND NO WARNINGS TILL THE VERY LAST SECOND AND THEN COMPLETELY LOCKS UP ON YOU, IT'S VERY DANGEROUS. WHAT IF I WOULD HAVE WAITED TILL I GOT TO THE HOTEL TO CHECK THE CAR, SOMETHING NEEDS TO BE DONE TO FIX THIS PROBLEM, NONE OF MY OTHER CARS HAVE EVER DONE ANYTHING LIKE THIS, I HAD NO WAY OF KNOWING AND NO WAY TO PREVENT IT FROM HAPPENING. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION HYBRID
    - CONCORD, CA

    I CAME HOME FROM GROCERY SHOPPING AND THE NEXT DAY AROUND NOON WHEN I WENT TO TURN THE CAR ON IT STARTED BEEPING AND FLASHING ON THE DASHBOARD SAYING SERVICE POWER STEERING NOW, NEEDLES TO SAY THE CAR IS NOT SAFE TO DRIVE IN THAT CONDITION I TRIED BUT ITS JUST TO HARD AND UNSAFE TO DO SO, I WENT ONLINE AND NOTICE THERE IS A LOT OF OTHER DRIVERS WITH THE SAME VEHICLE THAT HAVE THE SAME ISSUE EVEN WHILE DRIVING THANK GOD I WASN'T PLEASE LOOK IN TO THESE CARS HISTORY THANKS! *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION HYBRID
    - ARLINGTON, VA

    NEW WARNING EACH TIME I START THE CAR, CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH SAFETY SYSTEMS NOT WORKING. PAID DEALER $100 TO DIAGNOSE. TOP REAR CENTER SPEAKER MALFUNCTIONING. $450 FOR PART PLUS 3 HOURS LABOR. NOT COVERED UNDER BASIC WARRANTY OR EXTENDED WARRANTY I PURCHASED WITH VEHICLE. HAVE FOUND NUMEROUS OTHER OWNERS ONLINE WITH THE SAME ISSUE. IS FORD GOING TO WAIT FOR A FUSION OWNER TO BACK OVER SOMEONE BEFORE THEY FIX THE PROBLEM? *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION HYBRID
    - WESLACO, TX

    TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS ON ENGINE POWER AS THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 62,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 FORD FUSION HYBRID
    - TROY, MI

    POWER STEERING LOSS. "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING" MESSAGES POPPED UP. THE LIGHT ON THE DASH ALSO LIT UP FOR ADVANCETRAC. EXTREMELY DIFFICULT TO TURN STEERING WHEEL. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION HYBRID
    - MIAMI, FL

    WHILE ON THE HIGHWAY DRIVING AT 60 MPH THE CAR WOULD NOT ACCELERATE AND STARTED LOOSING SPEED, TILL IT GOT TO 40 MPH. THE WRENCH LIGHT CAME ON. I HAD TO PULL ONTO THE SIDE OF THE HIGHWAY, TURN OFF THE ENGINE AND RESTART. I WAS ABLE TO DRIVE HOME WELL. THE NEXT DAY IT HAPPENED TWICE AGAIN. I TOOK IT TO THE DEALER AND THEY FIXED THE THROTTLE BODY AND MOTOR ASSY. I AM NOT HAPPY THEY CHARGED ME FOR FIXING THIS ISSUE WHICH IS THEIR FAULT. THEY HAD PERFORMED A FULL INSPECTION 15 DAYS EARLIER AND THE CAR WAS FINE ACCORDING TO THEM. NOW I SEE THERE ARE A LOT OF COMPLAINTS LIKE MINE. THANK GOODNESS THERE WAS NO ACCIDENT INVOLVED. *TR

    Source: NHTSA WEB SITE
  • 2010 FORD FUSION HYBRID
    - ST. LOUIS, MO

    I RECEIVED A LOW TIRE NOTIFICATION ON A TIRE THAT DOES SLOWLY LOSE AIR. NEXT A 'SERVICE POWER STEERING' THEN ' SERVICE ADVANCED TRAC' MESSAGE OCCURRED. WITHIN MINUTES THE POWER STEERING WENT OUT AND THE CAR WAS ALMOST IMPOSSIBLE TO DRIVE. ONCE THE TIRE WAS RE-INFLATED THE LOW PRESSURE LIGHT WENT OFF BUT THE POWER STEERING STILL DID NOT WORK. DEALERSHIP SAYS POWER STEERING NEEDS TO BE REPLACED AT $2,400 WHICH IS SEVERAL HUNDRED DOLLARS HIGHER THAN COST POSTED BY OTHER PEOPLE WITH THIS ISSUE. I BROUGHT UP THE FACT THAT HUNDREDS OF PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE AFTER HAVING A LOW TIRE OR FLAT WITH THE SAME MODEL/YEAR. MANY SAID THAT THE DEALERSHIP COULD RESET THE ERROR AND THE POWER STEERING WOULD WORK FINE. I EVEN READ COMPLAINTS OF THIS HAPPENING WHILE UNDER WARRANTY, THE POWER STEERING BEING REPLACED 2-3 TIMES AND THE PROBLEM STILL OCCURRED UNTIL THEY CHANGED THE STEERING WHEEL ANGLE SENSOR. I DON'T MIND PAYING TO REPLACE THE PART IF IT IS TRULY BROKEN BUT IT IS TOO MUCH OF A COINCIDENCE THAT IT HAPPENED AT THE SAME TIME AS A LOW TIRE AND THERE ARE HUNDREDS OF PEOPLE COMPLAINING ABOUT THE SAME THING. IF IT IS A MONEY GRAB THEN SHAME ON THE DEALERSHIP! *TR

    Source: NHTSA WEB SITE