2010 FORD FUSION HYBRID Complaints

POWERTRAIN WARNING LIGHT APPEARED AND CAR WOULD NOT ACCELERATE ABOVE 25MPH. ISSUE CLEARED AND THEN LIGHT CAME ON AGAIN A DAY LATER, THIS TIME CAR DROVE FINE. TOOK TO DEALER AND DIAGNOSED STICKING THROTTLE BODY ASSEMBLY. DEALER REPORTED THIS HAPPENS FREQUENTLY AND $500 COST IS NOT COVERED UNDER WARRANTY. QUICK INTERNET SEARCH SHOWED THIS SEEMS TO BE A PERVASIVE SAFETY ISSUE THAT IS NOT BEING ADDRESSED ADEQUATELY BY FORD. *TR

VEHICLE STALLED WHILE DRIVING DOWN THE HIGHWAY. PULLED OVER, RESTARTED, CAR RAN A FEW FEET, RESTARTED AGAIN, VEHICLE RAN A FEW FEET AGAIN AND STOPPED, RESTARTED AGAIN, VEHICLE WOULD NOT MOVE. WAITED A FEW MINUTES. VEHICLE STARTED AGAIN, RAN APPROXIMATELY 1/2 MILE, THEN STALLED, STOPPED MOVING AGAIN. GAVE UP, CALLED WRECKER. VEHICLE TOWED TO LOCAL FORD DEALER FOR SERVICE. THEY HAVE NOT IDENTIFIED THE PROBLEM YET AFTER TWO DAYS. DANGEROUS HIGHWAY CONDITIONS, TRAFFIC WHIZZING BY DURING INCIDENT. EASILY COULD HAVE CREATED AN ACCIDENT WITH REPEATED RESTARTS AND STALLS. *TR

WHY HAS NOTHING BEEN DONE YET? I'M A FAIRLY POOR UPSTANDING MEMBER OF SOCIETY, AND I WAS TRYING TO BE GREEN. NOW I'M STUCK WITH A $16,000 GO CART THAT I CANT DRIVE ON A HIGHWAY BECAUSE IT CAN'T GO OVER 35MPH. I HAD 2 YELLOW WRENCHES ON MY DASH. I WAS STUCK IN A ONE LANE RODE WITH NO PLACE TO PULL OVER AND ABOUT 100 PEOPLE HONKING AT ME. I HAVE BEEN A FAITHFUL FORD OWNER FOR OVER 13 YEARS; I'VE BEEN TELLING MY FRIENDS AND CO-WORKERS HOW GREAT THEY ARE. NOW I HAVE TO BEG FOR THEM TO FIX MY CAR, OR I CAN GO GET RIPPED OFF BY MY LOCAL DEALER. PLEASE HELP. I THOUGHT YOU PEOPLE WERE BETTER THAN THIS. *TR

SUDDEN LOSS OF POWER WHILE DRIVING. VEHICLE STALLED AS I WAS ABOUT TO GET ON THE ON-RAMP TO THE INTERSTATE HIGHWAY. WAS NOT ABLE TO ACCELERATE OR MAINTAIN SPEEDS FASTER THAN 35 MPH. VEHICLE WAS TAKEN TO REPAIR SHOP AND THE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. *TR

THE CAR STALLS AT VARIED SPEEDS WHICH IS A HUGE SAFETY ISSUE. I OWNED A 2010 FORD FUSION PREVIOUSLY WITH MY COMPANY FLEET VEHICLE PROGRAM, AND HAD THE SAME PROBLEM. I BROUGHT THE CAR TO THE DEALERSHIP AND IT WAS FIXED WITHOUT QUESTION. AT THAT TIME I WAS UNAWARE OF THIS BEING PART OF A BIGGER PROBLEM. IN THE FALL OF 2011, I PURCHASED A DIFFERENT 2010 FORD FUSION FROM OUR FLEET AS IT WAS BEING TURNED IN, AND THIS IS THE VEHICLE THAT I AM DISCUSSING IN THIS FORUM. IT ONLY HAS 30000 MILES ON IT, BUT IS 6 MONTHS OUT OF THE 36 MONTH BUMPER TO BUMPER WARRANTY. THE CAR STALLED ONCE, A MONTH AGO, AND THE PROBLEM SEEMED TO RECTIFY ITSELF. THEN YESTERDAY, 6/19/2013, IT STALLED 6 TIMES. MY 17 YEAR OLD DAUGHTER DRIVES THE CAR AND WAS STUCK IN THE MIDDLE OF A VERY BUSY INTERSECTION. FOR ALMOST ONE MINUTE, THE CAR WOULD NOT RESTART, BUT FINALLY DID, AND SHE WAS ABLE TO GET OUT OF THE INTERSECTION. AS I READ THE FORUMS, IT IS OBVIOUS TO ME THAT THIS IS A NATIONWIDE PROBLEM, LOOKING BACK, I'VE HAD 2 CARS WITH THE IDENTICAL PROBLEM. THE SERVICE MEN AT THE DEALERSHIP KNOW THAT THE PROBLEM IS SPECIFIC TO THE THROTTLEBODY, WHICH IS DEFECTIVE, AND THERE IS OVER A WEEK BACKLOG ON THE PARTS AS MORE AND MORE CARS ARE HAVING THE SAME ISSUE. THIS IS A DANGEROUS PROBLEM, TO LOSE POWER TO A VEHICLE IN MOTION AND FORD IS AWARE OF THIS ISSUE, YET THEY ARE TAKING NO STEPS IN ADDRESSING THE ISSUE. IT IS GOING TO COST ME $600 TO HAVE THE PART REPLACED, AS IT IS OUTSIDE THE 3 YEAR WARRANT, YET FORD KNOWS THAT THIS WAS A MODEL WIDE ISSUE WITH A DEFECTIVE CAR PART. I AM DISAPPOINTED AND ANGRY THAT A GLARING PROBLEM SUCH AS THIS IS NOT BEING ADDRESSED DUE TO FORD ATTEMPTING TO LET THE PROBLEM HOPEFULLY JUST FADE AWAY AND NOT BE TAKEN TO TASK OVER THIS ISSUE. I PRAY THAT THE NHTSA WILL STEP IN, RIGHT A WRONG, AND IN THE PROCESS PREVENT A TRAGIC ACCIDENT BEFORE IT BECOMES A REALITY. *TR

ON MAY 9, 2013 AT APPROXIMATELY 8 AM, SHORTLY AFTER ENTERING A TWO LANE STATE HIGHWAY DRIVING MY 2010 FORD FUSION HYBRID, I REMOVED MY FOOT FROM THE ACCELERATOR AND BRAKE MY CAR TO STOP AT A TRAFFIC LIGHT 6 FEET BEHIND A STOPPED 2007 MERCURY MARINER. WHILE STOPPED FOR A FEW SECONDS, I REMOVED MY FOOT FROM THE BRAKE PEDAL AND THE CAR SUDDENLY ACCELERATED TRAVELING APPROXIMATELY 6 FEET, COLLIDING INTO THE REAR BUMPER OF THE MARINER. MY FUSION BUMPER SLID UNDER THE MARINER BUMPER CRASHING THE GRILL AND CAUSING SUBSTANTIAL DAMAGE (APPROXIMATELY $5000) TO THE FRONT END AND HOOD OF MY FUSION. I AM UNCERTAIN AS TO WHY THE CAR ACCELERATED. I HAD NOT HAD A SIMILAR EXPERIENCE DURING MORE THAN 50,000 MILES OF DRIVING. IT MAY BE THAT THE COMBINATION OF THE GAS ENGINE IDLE AND/OR THE START OF THE ELECTRIC MOTOR MAY HAVE CAUSED THE CAR TO ACCELERATE TO A SPEED WHICH WAS SUFFICIENT TO CAUSE THE BUMPER TO SLIDE UNDER THE MARINER'S BUMPER. I HAVE QUESTIONS RELATIVE OTHER SIMILAR EVENTS FOR FUSION HYBRIDS AND AS TO WHY THE BUMPER DID NOT FUNCTION AS REQUIRED BY REGULATIONS TO PROTECT THE CAR FROM DAMAGE WHEN TRAVELING AT SPEEDS OF UP TO 5 MPH. I HAVE MADE INQUIRY OF FORD RELATIVE TO THE SAFETY ISSUES , HOWEVER THEY WERE NOT RESPONSIVE IN A PHONE INTERVIEW, WHICH WAS QUICKLY TERMINATED INFORMING ME THAT THE LEGAL DEPARTMENT WOULD CONTACT ME. I RECEIVED A LETTER FROM FORD'S LEGAL DEPARTMENT DECLINING TO COMPENSATE ME, EVEN THOUGH THE COMPENSATION ISSUE WAS NEVER MENTIONED IN MY INQUIRY, AND WARNING OF THE PROBLEMS OF LITIGATION. I DO NOT CONTEMPLATE LITIGATION. HAVE THERE BEEN SIMILAR REPORTS FILED WITH YOUR AGENCY? *TR

LEFT FRONT AXEL BROKE FOR NO REASON AT ALL. DID NOT HIT ANYTHING. ALWAYS KEPT THE CAR MAINTAINED SINCE I BOUGHT IT NEW IN 2010 AND HAD NO MAJOR PROBLEMS UNTIL YESTERDAY. AXEL BROKE AS I DROVE SLOWLY ON A RESIDENTIAL STREET. FORD REPAIR IS BAFFLED WHY IT BROKE. COULD HAVE KILLED US AND SOMEBODY ELSE IF I HAD CAR LOADED UP WITH PEOPLE AND ON A FREEWAY AT 70 MPH. THE STEERING LOST CONTROL AFTER AXEL BROKE. *TR

WHILE TURNING AROUND IN A PARKING LOT AND NEITHER BRAKING OR ACCELERATING BUT SIMPLY COASTING WITH THE WHEELS TURNED VERY SHARPLY, THE CAR SUDDENLY ACCELERATED. QUICKLY SLAMMING ON THE BRAKES STOPPED THE ACCELERATION. THIS WAS NOT A FLOOR MAT PROBLEM SINCE THE FLOOR MAT IS ANCHORED AND CANNOT SLIDE UNDER THE ACCELERATOR. *TR

I WAS ON THE LEFT LANE GOING 55MPH ON A FREEWAY UP A SLIGHT INCLINE WHEN I NOTICED I WAS LOSING SPEED. PRESSED THE GAS PEDAL A LITTLE HARDER THINKING I NEEDED TO COMPENSATE FOR THE INCLINE, BUT THE CAR WOULD NOT ACCELERATE. I NOTICED A YELLOW WRENCH APPEAR ON THE LEFT SIDE OF THE DASH DISPLAY. I HAD THE GAS PEDAL TO THE GROUND AND CAR STILL WOULD NOT ACCELERATE BUT DECELERATED ALL THE WAY DOWN TO 30MPH WHERE IT STOPPED DECELERATING AND MAINTAINED THIS SPEED. I HAD TO MANEUVER AT 30MPH OFF THE FREEWAY TO GET INTO THE RIGHT SHOULDER LANE. TURNED THE CAR OFF, THEN BACK ON. YELLOW WRENCH NO LONGER VISIBLE AND CAR OPERATED NORMALLY. THIS POSES A VERY DANGEROUS SITUATION. LUCKILY IT WAS NOT DURING RUSH HOUR TRAFFIC AND THE CARS BEHIND ME YIELDED TO MY HAZARD LIGHTS AND LET ME GET TO THE RIGHT SHOULDER LANE. *TR

TONIGHT WE STARTED CAR, PULLED OUT, BUT THE CAR WOULD NOT ACCELERATE PROPERLY. WE NOTICED THAT THE WRENCH LIGHT HAD GONE ON. THE HIGHEST SPEED IT COULD GET TO WAS 30 MPH, BUT EVERY TIME WE STOPPED, IT TOOK A LONG TIME TO ACCELERATE. THIS IS AN EXTREMELY DANGEROUS PROBLEM; WE ALMOST GOT REAR-ENDED SEVERAL TIMES LATE AT NIGHT AND HAD DIFFICULTY MOVING THROUGH INTERSECTIONS. LOOKING ONLINE WHEN WE GOT HOME, WE'VE DISCOVERED THAT THERE ARE MANY WEBSITES DETAILING THIS PROBLEM. IT APPEARS TO BE THE THROTTLE BODY? SAFETY RECALL IS NEEDED!!! *TR