2010 FORD FUSION HYBRID Complaints

I HAD THE AIRBAG REPLACED BECAUSE OF THE TAKATA RECALL. THE FOLLOWING WEEK, I STARTED THE CAR AND WARNING LIGHTS CAME ON. THANKFULLY, I WAS IN A PARKING LOT THAT HAD SOME EMPTY SPACES. I APPLIED THE BRAKES AND REALIZED I HAD NONE. THE BRAKE WENT TO THE FLOOR AND NOTHING. I HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR. I THEN STEERED TO A PARKING SPACE AND APPLIED THE EMERGENCY BRAKE TO STOP THE CAR AGAIN. I HAD TO HAVE THE CAR TOWED TO THE FORD PLACE. THEY SAID IT HAD NOTHING TO DO WITH THE AIRBAG REPAIR, BUT I CAN'T GET OVER HOW THERE WAS NO WARNING OF THE PROBLEM. THE CAR HAD DRIVEN PERFECTLY. MY SON COULD HAVE BEEN DRIVING MY CAR AND DOES NOT HAVE A LOT OF DRIVING EXPERIENCE. WE USE THE INTERSTATE ALL OF THE TIME AND I KEEP THINKING HOW I COULD HAVE BEEN IN HEAVY TRAFFIC WHEN THIS HAPPENED. PLEASE NOTE THAT I HAVE RESEARCHED THIS PROBLEM AND HAVE COME ACROSS MANY FORUMS WHERE PEOPLE ARE SAYING THE EXACT SAME THING HAPPENED TO THEM AND THEY WERE IN A FORD FUSION HYBRID! A CAR SHOULD NOT SUDDENLY LOSE ITS BRAKES! THE DEALERSHIP SAYS TWO ELECTRIC MODULES WENT OUT IN THE ABS SYSTEM AND IT'S $1,000 TO FIX THEM. THEY ALSO SAID THERE MAY BE A HYDRAULIC PROBLEM BUT "WE WON'T KNOW UNTIL WE REPLACE THE MODULES". I STILL CAN'T BELIEVE I HAD NO BRAKES IN AN INSTANT! THIS SHOULD BE A RECALL.

WHILE DRIVING 20 MPH IN MY SUBURBAN NEIGHBORHOOD. BRAKES FAILED WITHOUT WARNING. THE BRAKE PEDAL TRAVEL INCREASED SIGNIFICANTLY. STOPPING REQUIRED ME TO PUMP THE BRAKE PEDAL TO THE FLOOR FORCEFULLY WHILE ALSO APPLYING THE EMERGENCY BRAKE. STOPPING DISTANCE LENGTHENED SIGNIFICANTLY. THE DEALERSHIP INFORMED ME IT WAS AN ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU) FAILURE. COST ESTIMATE IS $1,000 TO REPLACE.

TAKATA RECALL MY FORD DEALERSHIP IS NOT TAKING CARE OF THE RECALL ON MY CALL. THEY HAVE BEEN WAITING FOR 3 WEEKS FOR THE PART, BUT SAID TODAY THAT IT'S BACK ORDERED AND THEY HAVE NO IDEA HOW LONG IT WILL TAKE. IS THERE SOMETHING I CAN DO ABOUT THIS.

COMPLETE BRAKE FAILURE DUE TO AN ELECTRONIC COMPONENT FAILURE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. THERE WAS NO COLLISION AND THE VEHICLE CAME TO REST ON THE SHOULDER OF THE HIGHWAY. *JS

AS I WAS LEAVING THE HOUSE AND REVERSING THE STEERING WHEEL BECAME HARD . UNABLE TO STEER. IN CITY LIMITS. HAD TO HAVE A MAN PARK IT IN BACK OF MY HOUSE.

TAKATA RECALL - WHEN I ENTER MY VIN INTO YOUR SYSTEM, 0 RECALLS ARE SHOWN. THIS IS NOT CORRECT. I HAVE A LETTER FROM FORD FOR ***URGENT AIRBAG SAFETY RECALL*** - SAFETY RECALL NOTICE 19S01/NHTSA RECALL 19V-001. I CHECK YOUR SITE OFTEN, AND FOUND IT UNFORTUNATE AND DISTURBING TO STILL SEE 0 RECALLS EVEN THOUGH MY CAR DOES HAVE A RECALL FOR THE PASSENGER AIRBAG. I HAVE ALSO REPORTED A VERY COMMON POWER STEERING FAILURE IN THIS SAME CAR. YOU CONTINUE TO HAVE AN OPEN INVESTIGATION SINCE NOVEMBER 2017, WHICH ALSO SUPRISED ME TO SEE AN INVESTIGATION LEFT OPEN FOR SO LONG. THIS IS THE SECOND INVESTIGATION FOR THE SAME ISSUE ON THIS CAR... IF THERE IS FINALLY A RECALL FOR THE POWER STEERING, LIKE THERE IS BEEN FOR THE SAME STEERING RACK PART ON OTHER MODEL YEARS, WILL IT SHOW UP ON YOUR WEBSITE, OR WILL IT ALSO BE HIDDEN FROM YOUR RECALL NOTICES LIKE MY AIRBAG RECALL NOTICE? WHY ISN'T MY AIRBAG RECALL LISTED ON YOUR WEBSITE RECALLS WHEN I ENTER MY VIN?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOEPPEL FORD (5701 NORTHERN BLVD, WOODSIDE, NY 11377, (718) 885-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING IN HEAVY TRAFFIC ON A HOT (90 DEGREE) DAY IN PHOENIX AZ A RED TRIANGLE WARNING LIGHT CAME ON AND SAID TO STOP IMMEDIATELY, THEN THE ENGINE QUIT. I WAS FORTUNATE TO HAVE A PLACE TO COAST TO AND STOP. I TURNED OFF THE IGNITION AND RE-STARTED THE CAR. IT RAN FINE FOR A FEW MILES, THEN IT STOPPED AGAIN. WHEN TROUBLESHOOTING, THE CODE, POA7C CAME UP. (MOTOR ELECTRIC OVERTEMP) THE WATER PUMP FOR COOLING THE ELECTRIC DRIVE MOTOR WAS REPLACED APPROXIMATELY A YEAR AGO BECAUSE OF THE SAME CODE, BUT THE ENGINE DIDN'T QUIT AT THAT TIME. I NOTICED ONLINE THAT THIS IS A VERY COMMON AND DANGEROUS PROBLEM WITH FORD HYBRID CARS. I CALLED A FORD DEALER, AND THEY TOLD ME THAT THERE IS NO RECALL FOR THIS PROBLEM ON MY VEHICLE.

I HAD A COMPLETE BRAKE FAILURE ON 12/18/2018 WHILE DRIVING DOWN A CITY STREET AND THE PEDAL WENT COMPLETELY TO THE FLOOR, I PUMPED FRANTICALLY WITH LITTLE OR NO RESISTANCE I TOOK THE CAR OUT OF DRIVE AND APPLIED THE EMERGENCY BRAKE AFTER REVIEWING I FOUND FORD KNEW OF THIS PROBLEM TSB-09-22-11 I ASKED FORD FOR HELP AS THIS IS A $2300 ABS MODULE FIX AND THEY STICK THEIR HEADS IN THE SAND .

MY 2010 FORD FUSION HUBRID RECENTLY INDICATED A POWER STEERING ASSIST FAULT ON THE DASH BOARD. THE VEHICLE WAS STATIONARY, PARKED IN THE DRIVE WAY. STEERING IS DIFFICULT.