2010 FORD FUSION HYBRID Complaints

STEERING WENT OUT ON CAR WHILE DRIVING, LUCKILY WAS WITH A FEW BLOCKS OF HOME AND ABLE TO PULL OVER SAFELY, GOING LESS THAN 20 MPH. STEERING WHEEL WOULD NOT TURN EITHER DIRECTION. CAR HAD TO BE TOWED TO SERVICE AT DEALERSHIP WHERE THEY REPORTED THE STEERING RACK NEEDED TO BE REPLACED FOR ABOUT $2500. AT LOCAL MECHANIC, THEY SAID COULD REPLACE STEERING RACK FOR $1200 BUT IT WOULD HAVE TO BE TAKEN TO A DEALER TO HAVE THE COMPUTER FLASHED. WENT WITH CHEAPER MECHANIC, TOWED TO DEALERSHIP TO COMPLETE COMPUTER WORK, AND COMPUTER WOULD NOT RECOGNIZE PART. WENT BACK TO ORIGINAL MECHANIC, THEY AGAIN REPLACED RACK THINKING IT WAS A DEFECTIVE PART (AT NO CHARGE), BACK TO DEALERSHIP, SAME PROBLEM - COMPUTER STILL NOT RECOGNIZING NEW PART. NOW FOR ALL THE NEW DIAGNOSTICS AT DEALERSHIP, COST HAS BEEN ABOUT $400 SO FAR. STILL DO NOT HAVE PART THAT WORKS AND CAR STILL AT DEALERSHIP NOT WORKING AND NOT RECOGNIZING PART. RUNNING OUT OF MONEY TO KEEP FEEDING INTO THIS CAR.

BACK PASSENGER DOOR HINGE RUSTED AND JUST FELL APART. FORD SAID TO JUST LEAVE IT SINCE WE DON'T USE THAT DOOR VERY MUCH AT ALL.

LUCKILY I WAS DRIVING UP TO A STOP SIGN AT 20 MILES PER HOUR WHEN THE POWER STEERING ASSIST LOCKED UP 44TH AND QUAKER LUBBOCK TEXAS

WHILE DRIVING THE 'SERVICE POWER STEERING LIGHT' CAME ON AND SERVICE 'TRAC CONTROL'CAME ON. WHEN I PARKED THE VEHICLE AND TURNED IT OFF I WAS STILL ABLE TO STEER. AN HOUR LATER THE POWER STEERING COMPLETELY FAILED AND I WAS UNABLE TO TURN THE STEERING WHEEL.

DRIVING ON CITY STREET, SPEED LIMIT 45, UNABLE TO NORMALLY ACCELERATE - DID SO EXTREMELY SLOWLY - NOTICED WRENCH INDICATOR LIGHT AND STOP SAFELY WARNING LIGHT BOTH ON. CAR WOULD ONLY ACCELERATE TO 40MPH DESPITE PRESSING GAS PEDAL DOWN COMPLETELY. COULD NOT DRIVE TO WORK AS IT REQUIRED HIGHWAY DRIVING UP TO 60 MPH AND COULDN'T RISK DANGER OF SLOW OR STALLING VEHICLE. RESEARCH INDICATES THIS IS WELL KNOWN TO FORD (FAULTY THROTTLE BODY) AND WAS PARTIALLY ACCOMMODATED WITH EXTENDED WARRANTY (13N03) BUT OTHERWISE ELIGIBLE HYBRID VEHICLES NOT COVERED BY THAT PROGRAM. DANGEROUS ISSUE + KNOWN TO MANUFACTURER = EVENTUAL LAWSUIT.

MY CAR HAD "POWER STEERING ASSIST FAULT" COME UP ON THE DASHBOARD AFTER I STARTED IT IN A PARKING LOT AND THE LACK OF POWER STEERING MADE THE CAR UNABLE TO DRIVE SAFELY. THIS HAS HAPPENED SEVERAL TIMES, AND CLEARS AFTER TURNING OFF AND RESTARTING THE CAR.. HOWEVER, THE MESSAGE WILL NOT GO AWAY NOW EVEN AFTER RESTARTING THE CAR. FORD, WAS ABLE TO RECREATE THE FAILURE AND THRU DRIVING THE CAR & DIAGNOSTICS. I WAS THEN CALLED AND NOTIFIED THAT I NEEDED A STEERING RACK AT THE TUNE OF $2500. DURING THE PHONE CALL, I WAS TOLD THAT FORD HAS BEEN KNOWN TO ASSIST WITH THE EXPENSE, ESPECIALLY WITH HAVING SUCH LOW MILEAGE AND ASKED IF I WANTED THEM TO SUBMIT A REQUEST. OF COURSE, I WOULD, HOWEVER, I WAS INFORMED TODAY, 2 JAN. 19, THAT FORD REJECTED MY REQUEST FOR ASSISTANCE AND SAID WOULD NOT ASSIST WITH ANYTHING. I AM NOW AFRAID TO DRIVE THE CAR, FOR FEAR OF THIS HAPPENING AGAIN WITHOUT WARNING. I HAVE VERY FEW MILES ON MY CAR, APPROX 38,000 MILES. THERE HAVE BEEN MANY COMPLAINTS FOR THIS VERY ISSUE. OTHER YEARS HAVE BEEN RECALLED HOWEVER, NOT YET FOR THE 2010 MODELS. THIS IS VERY MUCH A SAFETY ISSUE. HOW CAN FORD NOT RECALL 2010'S WHEN IT IS A DOCUMENTED ISSUE? I DON'T FEEL LIKE I CAN DRIVE THE CAR KNOWING THAT THERE IS A SAFETY ISSUE OR SELL IT WITH A CLEAR CONSCIOUS. CAN NOT AFFORD $2500. AND, IT'S RUMORED THAT FORD WILL NOT MAKE THE FUSION AFTER THIS YEAR. HOW MANY MORE COMPLAINTS MUST BE RECEIVED BY NHTSA BEFORE A RECALL. PLEASE DO SOMETHING! THANK YOU, *TR

CAR WAS DRIVING FINE. I WAS DRIVING WITHIN LOW SPEED CITY LIMITS. I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN, MY CHECKADVANCETRAC LIGHT, ABS LIGHT, AND BRAKE LIGHTS ALL CAME ON. WHEN I TRIED TO SLOW DOWN FOR A STOP, THERE WERE NO BRAKES, I KEPT TRYING BUT THEN FINALLY I TRIED AGAIN AND I HAD TO SLAM DOWN ON THE BRAKES TO EVEN GET THE CAR TO STOP. IT WAS VERY DANGEROUS, I COULDN'T STOP, IT SCARED ME. I CHECKED THE BRAKE FLUID AFTER I GOT HOME WHICH WAS FINE. I LET IT SIT, PUMPED THE BRAKES HARD, AND NOW THE BRAKES STARTED WORKING, BUT THE LIGHTS ARE STILL ON. THIS IS MY DAILY DRIVER FOR WORK AND ITS VERY SCARY. THIS ALL HAPPENED AFTER THE AIRBAGS WERE REPLACED, WHICH I HAD TO WAIT 6 MONTHS FOR. I SHOULD NOT HAVE TO DRIVE AN UNSAFE CAR. PLEASE LOOK INTO THIS. THIS IS ONGOING PROBLEM WHEN YOU RESEARCH ONLINE. THERE IS EVEN A FORD BULLETIN CODE ATTACHED BUT FORD DEALERSHIPS ARE NOT WILLING TO FIX THE PROBLEM. THE NUMBER IS TSB-09-22-11.

TAKATA RECALL. I RECEIVED A POSTAL LETTER SAYING THE REPAIR IS AVAILABLE FOR RECALL 16V-384 BUT TWO LOCAL DEALERS CLAIM THAT THEY CAN'T GET THE PARTS. AFTER CALLING FORD MOTOR THEY DIRECTED ME TO A DEALER MORE THAN 70 MILES AWAY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (POMPANO BEACH FORD LINCOLN, 2741 N FEDERAL HWGY, POMPANO BEACH, FL 33064) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS INVALID.

WELL IT STARTED EARLY THIS YEAR. WHEN DRIVING THE CAR SOME TIME LOSE SPEED. IT SLOW DOW TO IT FEEL LIKE CAR NOT ON. THEN IT HAPPENS SOMETIMES ON HIGHWAY BE DRIVING THEN IT JUST START LOSING ACCELERATION. I HAVE TURN CAR ON AND OFF FOR FEE TIME THEN IT SEEM GO FOR FEE. THEN LOSE POWER. NOW MY CAR WAS SITTING IDLE FOR WHILE NOW IT WON'T ACCELERATE AT ALL FEW PEOPLE SAID IT IN SAFE MODE NO ACCELERATION AT ALL TURN CAR. ON AND NO SPEED WHEN PUSHING PALLAL DOWN