2018 FORD MUSTANG Complaints
View complaints related to 2018 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2018 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 FORD MUSTANG- Seguin, TX
September 9, 2022 at 4:45 P.M. CST. Less than 300 yards from merging onto the interstate, my children and I heard an extremely weird noise coming from the passenger side of my car, so I immediately pulled over. My daughter and I both looked at each other and asked, “what is that?” I told my daughter I knew I did not have a flat, however I felt like there was something wrong with my tire. We exited my car and found that my passenger side front tire had wire showing and was tearing/ripping at the “belt”. This occurred on/near the inner sidewall. I drive a 2018 Mustang GT, and had this occurred while traveling at 75mph on the interstate, it is likely it would have ended badly. It is likely that I would have lost control of my car and I could have possibly totaled my car, rolled/flipped it and it could have taken the lives of myself or my two children who were with me. I have found multiple other complaints regarding the same issue that I just experience at the following link: https://continentaltire.custhelp.com/app/social/questions/detail/qid/65/~/extreme-contact%2C-unacceptable-tread-wear Based upon those reviews and what I experienced today, this seems to be a manufacturer defect, which should not only be addressed and recalled but be replaced free of cost. Once I found the problem, I put my spare on, drove home and removed both front tires and put two of my stock wheels and tires on the front. Upon inspecting the driver side front tire after removal, I found that it too had the same issue happening in the exact location of the passenger side. Had this not occurred I would not be aware of the driver side doing the same thing. I absolutely do not think this was a coincidence or any mechanical issue, as the driver side is doing the exact same thing, in the exact same location and around the exact same letters as the passenger side. no warning lights were on.
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Solon, IA
The contact owns a 2018 Ford Mustang. The contact stated the vehicle was previously repaired under NHTSA Campaign Number: 19V076000 (Electrical System) however, the failure reoccurred. The vehicle was taken to the dealer and it was confirmed that the vehicle was already repaired under the recall. The contact was informed that the vehicle needed to be repaired out-of-pocket. The manufacturer was contacted and informed the contact that the vehicle needed to be diagnosed. The failure mileage was 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD MUSTANG- San Jose, CA
Air Conditioning Evaporator leak, appears to be a design flaw as there are MANY reported failures of the evaporator as well as failures with replacement after the repair is complete. Ford Mustangs appear to be plagued with AC related issues and various TSBs have been issued due to these issues TSB: 18-2255 18-2166 SSM 47967 SSM 48135 SSM-45815 SSM 47850 SSM 47012 SSM 47149
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Lincoln Park, NJ
My engine started knocking/ticking at around 6,000 miles, shortly after my first oil change. I was aware of the knocking issies, thanks to numerous youtube videos, before i even recieved my special order mustang so i made sure to use the same oil and filter that originally came with my car. Now the car has 18,500 miles on it, the knocking/ticking is getting worse and worse every year and Ford is calling the problem "normal" and refuses to do any repairs. The car has now been unsuccessfully serviced 3 times and should now be placed under the lemon law.
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Fort Lauderdale, FL
This issue is when a haze develops on the inside of the windshield in the line of sight of the forward facing camera that detects vehicles, objects, traffic lanes and rain sensing. Since this area of the windshield is enclosed, there is no way to clean it. This is not condensation but dust particles that adhere to the glass, possibly from AC or heat that flows along the windshield and also it possibly enhanced in humid climates. When the issue occurs, the dash warning will appear stating, "Front Camera Low Visibility Clean Screen" and the outside windshield is definitely not dirty. I've taken this to my local Ford dealership and they claim they have no way to address the problem and suggested I take it to a windshield replacement shop, such as SafeLite, they also said it is not covered under any Ford warranty. I find this odd, since it is a potential design defect with the vehicle. This is a random occurrence and because of the warning, I fear it diminishes the accuracy of everything the front sensor detects and could be potentially dangerous. I've found several postings in vehicle forums online with the same issue but nothing about Ford or anyone resolving it, so this is not an isolated issue. Here is one posting in a forum showing the warning as well as images of the camera/windshield area that is the issue. https://www.mustang6g.com/forums/threads/front-camera-haze.156882/ This is exactly what I'm experiencing. Also, doing a google search for the above warning message will bring up several other postings in forums about the issue with various Ford vehicle models with the same front camera design. Thank you for looking into this.
Source: NHTSA WEB SITE -
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2018 FORD MUSTANG- HOUSTON, TX
Driving at highway speeds, the passenger door suddenly unlatched and "door adjar" notification warning was displayed. Had to exit the highway in order to close and secure door. I have previously reported this same issue, to NHTSA several times before. I have video of the incident.
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Zephyrhills, FL
The contact owns a 2018 Ford Mustang. The contact stated when he had parked his vehicle at his residence driveway and returned later, the vehicle had rolled forward 200 feet into a neighboring parking lot. The vehicle had been stopped by a parking block causing damage to the driver’s side rear fender. Additionally, there was damage to the front-end undercarriage due to climbing over the parking blocks. The contact stated that when the vehicle was started the check transmission warning light was illuminated. The contact drove the vehicle to a local dealer where it was diagnosed and determined that the failure could not be duplicated. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V213000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was 48,198.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD MUSTANG- HOOVER, AL
1. What component or system failed or malfunctioned, and is it available for inspection upon request? THE ELECTRONIC, ALL DIGITAL DASHBOARD WENT COMPLETELY BLACK FOR ABOUT 25 SECONDS WHILE I WAS DRIVING DOWN THE INTERSTATE, IN TRAFFIC AT NIGHT, 2. How was your safety or the safety of others put at risk? WHEN THE INSTRUMENT PANEL WENT BLANK, I WAS NOT ABLE TO SEE ANY INFORMATION THAT IS NORMALLY DISPLAYED, SUCH AS SPEED, AMOUNT OF FUEL, ETC. NOTHING. THIS GLITCH TOOK MY ATTENTION AWAY FROM THE INTERSTATE AND TRAFFIC. IT FRIGHTENED ME TERRIBLY. I COULD HAVE EASILY HAD AN ACCIDENT AS I TRIED TO FIGUE OUT THE ISSUE IN THE DARK. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? THE IS UNKNOWN TO ME. HOWEVER, IF YOU SIMPLY GOOGLE, "DASHBOARD GOES BLANK IN FORD 2018 MUSTANG', YOU WILL FIND MANY, MANY OTHER MUSTANG OWNERS STATING INCIDENTS OF THE EXACT SAME BLACK OUT HAPPENING TO THEIR INSTRUMENT PANEL WHEN DRIVING THEIR CARS. FROM WHAT I READ, THIS ISSUE IS NOT LIMITED TO THE 2018 MODEL YEAR OF THIS VEHICLE. THIS IS A KNOWN PROBLEM TO FORD, YET THEY SEEM UNWILLING TO REMEDY THE PROBLEM. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? THIS QUESTION IS UNKNOWN TO ME 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO. WHILE DRIVING AT 70 MILES PER HOUR ON THE INTERSTATE IN TRAFFIC, AT NIGHT, THE INSTRUMENT PANEL SIMPLY WENT BLACK. IT IS TOTALLY DIGITAL, SO I HAD NO ACCESS TO ANY INFORMATION REGARDING MY SPEED, AMOUNT OF GASOLINE REMAINING IN THE VEHICLE, OR ANYTHING ELSE THAT IS CUSTOMARILY DISPLAYED BY A VEHICLE'S INSTRUMENT PANEL. i PURCHASED THE VEHICLE, USED, ON JANUARY 22, 2022. PLEASE MAKE FORD RECALL ALLMUSTANGS, REGARDLESS OF MODEL YEAR, WITH THIS KNOW ISSUE BEFORE SOME IS KILLED!
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Guyton, GA
I shifted into reverse and the rear-view camera image was very distorted. I shifted to neutral and then reverse again with no help. After checking the internet for info I found comments regarding the wire harness leading to the trunk lid. I did not find any obvious damage, but jiggled the wires and re-checked the system and the rear-view image came back with a clear image. over the next week, the image become distorted multiple times and sometimes gone to a no signal message. This is occurring more frequently makes it impossible to see objects/children/etc close to the rear of the vehicle.
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Dothan, AL
The contact owns a 2018 Ford Mustang. The contact stated while driving approximately 65 MPH and accelerating, the vehicle started jerking. The contact stated while shifting gears the service tire mobility kit warning light illuminated. The contact stated that the failure persisted. The vehicle was taken to several dealers to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE