2020 FORD MUSTANG Complaints
View complaints related to 2020 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2020 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 FORD MUSTANG- SARASOTA, FL
I WAS PULLING INTO A PARKING SPACE, I STEPPED ON THE BRAKES. THE CARE SPEND UP WITH THE TIRES SPINNING AND JUMPED THE CURB AND HIT A TREE. WHEN . I TRIED TO REVERSE TO REVERSE THE TIRES CONTINUED TO SPEND AND THE CAR CONTINUED TO MOVE FORWARD JUMPED THE CURB .AND HIT A TREE A CO WORKER WITNESS MY CAR S WHEELS SPINNING FORWARD WHEN I HAD MY FOOT ON THE BRAKES. THE ENITRE RIGHT FRONT SIFE OF THE CAR IS DESTROYED AND THE PASSENGER SIDE DOOR IS NOT OPENING.
Source: NHTSA WEB SITE -
2020 FORD MUSTANG- GRAND RAPIDS, MI
TL* THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN CRUISE CONTROL, THE BRAKE WARNING LIGHTS FAILED TO ILLUMINATED PROPERLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. NHTSA CAMPAIGN NUMBER: 20V573000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) WAS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,740. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD MUSTANG- MIAMI, FL
ON 8/29/2020 A FORD AGENCY LOCATED IN MIAMI, FL SOLD ME MY 2020 FORD MUSTANG VEHICLE WITH A FACTORY DEFECT IN THE BRAKE SYSTEM AND THEY DID NOT MAKE THE PARTICIPATION IN TIME TO CORRECT THE MECHANICAL DEFECT OF MY VEHICLE ACCORDING TO TO NHTSA. THE TRUTH IS THAT I HAD AN ACCIDENT IN THE CITY OF MIAMI, FL ON 10/29/2020 8:27 PM GOING UP THE EXIT RAMP 826 PALMETO EXPRESSWAY IN THE CITY OF MIAMI, FL WITH THE TOTAL LOSS OF MY VEHICLE SHOOTING THE BAGS OF AIR. THE ACCIDENT OCCURRED BECAUSE THE POLICE PROCEEDED TO STOP THE TRAFFIC IN A PREVENTIVE WAY AND SUDDENLY BECAUSE A MOTORIZED CARAVAN WAS PASSING ALL THE VEHICLES WE HAD TO APPLY THE BRAKE WITH THE MISFORTUNE THAT MY VEHICLE DUE TO THE FAILURE IN THE BRAKING SYSTEM WITH WHO SOLD IT TO ME, THE BRAKE LINE BROKE CAUSING THIS DAMAGE TO MY CAR, THE COLLISION FROM THE REAR WITH A TRUCK. I ATTACH PHOTOS OF THE BREAKAGE OF THE BRAKE LINES, PHOTOS OF MY VEHICLE'S CONDITION, A LETTER ISSUED BY THE ACCIDENT CLINIC WHERE I KEEP DOING REHABILITATION THERAPY AND A POLICE REPORT.
Source: NHTSA WEB SITE -
2020 FORD MUSTANG- KILLEEN, TX
TL* THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V573000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AUTOMAX FORD LOCATED AT 3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE UNTIL APRIL OF 2021. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD MUSTANG- REDINGTON BEACH, FL
MANUFACTURER RECALL 20S52 AND NHTSA RECALL 20V573 NOTIFIED WALKER FORD, FL, NO ACTION BEING TAKEN.
Source: NHTSA WEB SITE -
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2020 FORD MUSTANG- AUSTIN, TX
IF DOOE IS NOT FULLY CLOSED AND ENGINE IS SWITCHED TO DRIVE, SYSTEM SAYS TRANSMISSION NOT IN PARK RATHER THAN JUST DOOR AJAR
Source: NHTSA WEB SITE -
2020 FORD MUSTANG- AKRON, OH
TL* THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO IMMEDIATELY STOP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND RICART FORD LOCATED AT 4255 S HAMILTON RD, GROVEPORT, OH 43125, WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD MUSTANG- ST. HELENS, OR
DIGITAL INSTRUMENT CLUSTER GOES BLANK WITHOUT WARNING, USUALLY WHEN STARTING IT UP AFTER IT'S BEEN RUNNING. IT TAKES BETWEEN 10-30 MINUTES TO COME BACK ON. DEALER DOING WARRANTY WORK HAS RUN THROUGH ALL FORD RECOMMENDED TESTS AND REINSTALLATION OF AS BUILD DATA - NOTHING WORKS. THIS HAS HAPPENED SINCE THE VEHICLE WAS BRAND NEW; I NOW HAVE 19,000 MILES ON IT. FORD DOES NOT HAVE A TSB FOR THE 2020 GT MUSTANG WITH THIS PROBLEM. I CANNOT DRIVE THE VEHICLE WITHOUT THE INSTRUMENT PANEL.
Source: NHTSA WEB SITE -
2020 FORD MUSTANG- SUN VALLEY, CA
THE ACTUAL GETRAG DEFECTIVE AND FAULTY MANUAL TRANSMISSION ON FORD MUSTANG 2020 STILL CAUSING SERIOUS PERSONAL SAFETY ISSUES NOWADAYS. IN MANUAL TRANSMISSION VEHICLES, DOWNSHIFTING GEARS ON A RELIABLE, EFFECTIVE AND EFFICIENT TRANSMISSION 'PART', IT'S A SERIOUS AND DETERMINING FACTOR AT THE MOMENT THE DRIVER NEEDS TO SLOW DOWN SAFELY OR EVEN STOP THE VEHICLE, ESPECIALLY ON LONGER DOWNHILL ROADS SO BRAKE OVERHEATING AND POSSIBLE FAILURE OF THEM CAN BE AVOIDED OR IN THE EVENTUAL CASE OF TOWING A LOAD... SHIFTING GEARS AT ALSO IMPORTANT WHEN INCREASING SPEED IS REQUIRED OR EVEN EXPECTED, LIKE AT THE MOMENT A CAR INCORPORATES OR MERGE IN TO A FREEWAY FROM THE RAMP AND IT'S REQUIRED TO MATCH THE ONGOING AND SPECIALLY, THE ONCOMING VEHICLES OR TRAFFIC, THIS RISK INCREASES IF THE ONCOMING VEHICLE IS A LOADED TRAILER TO SET 1 EXAMPLE. BEING ABLE TO EFFICIENTLY INCREASE SPEED IF 'SLOWING DOWN' OPTION IS NOT THE ADVISABLE IN THE PARTICULAR CIRCUMSTANCES; IS ACTUALLY A DETERMINING FACTOR AT THE MOMENT OF AVOID A LATERAL DEADLY COLLISION OR IN THE BEST OF THE CASES AN INJURY. THIS DEFECTIVE TRANSMISSION HAD SITUATED ME IN THIS KIND OF RISKY SITUATIONS OF COLLISION AND DEADLY CRASHES, THAT FORTUNATELY WERE MANAGED TO BE AVOIDED. FORD IT'S ACTUALLY FACING ON THIS YEAR (2020) A 'CLASS ACTION' (CASE 2:20-CV-11310-LJM-DRG ECF NO.1) FOR REFUSING US THE CUSTOMERS, TO GET REPLACED, REPAIRED, AND TOTALLY SOLUTION AND 'CURE' THE PROBLEM WITH THIS DANGEROUS AND UNRELIABLE TRANSMISSION PART. UNLIKE! FORD REFUSES TO ACKNOWLEDGE THEIR RESPONSIBILITY AND TRYING TO SCAM US AND EVEN CHARGE US EXPENSIVE AMOUNTS FOR REPAIRS, CLAIMING THAT 'IT'S A WEAR AND TEAR' ISSUE OR 'AGGRESSIVE DRIVING', 'DRIVERS PERFORMING BURNOUTS' ETC. TRYING TO SCAM US WITH EVEN A 1 MONTH OF USING, BRAND NEW CARS AND WITH THEIR WARRANTY, CLAIMING THAT IT'S DUE TO THE CLUTCH AND CLUTCH IS THE ONLY THING THEY DON'T COVER.
Source: NHTSA WEB SITE -
2020 FORD MUSTANG- STADTHAGEN, MI
I MADE A SAFE DRIVING TRAINING WITH MY NEW 2020 FORD MUSTANG GT (EU MODEL) (AS I DO FOR EVERY NEW CAR I BOUGHT). DURING THE FIRST BREAK TRAINING (EMERGENCY BRAKING FROM 50KM/H (~31MPH) TO 0 ) THE BREAK PEDAL BROKE. LUCKILY JUST RIGHT BEFORE THE VEHICLE STOPS AND NOT AT THE BEGINNING OF THE MANEUVER. IT WAS NOT POSSIBLE TO MOVE THE VEHICLE ANYMORE, AS THE PEDAL WAS LOOSE NOW AND BRAKING NOT POSSIBLE ANYMORE. I THINK MAYBE OTHER BATCHES OF THIS PLASTIC BREAK-PEDAL HOLDERS MIGHT BE AFFECTED (PLEASE SEE ATTACHED PICTURES).
Source: NHTSA WEB SITE