2018 FORD MUSTANG Complaints
View complaints related to 2018 FORD MUSTANG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2018 FORD MUSTANG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 FORD MUSTANG- Rogers, AR
The Accessory Protocol Interface Module failed. All functions of the camera, radio and entire middle display console do not work. When backing up to exit parking space or to back into a parking space I can't see what is behind me and have almost hit items multiple times. The dealer inspected and told me what the issue is; that it is not under warranty and would cost approximately $1000 to repair, which I don't have. There was no forewarning of this module failure; it occurred suddenly and without warning.
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Rosenberg, TX
2018 with 24,000 miles (purchased brand new) every morning until the car warms up I dont have navigation, radio, Bluetooth, or back up camera's. I was told this was a common problem with Ford from the dealership but its not a recall. After researching online, its a very common problem with all makes and models of Ford. Of course I'm out of warranty to replace the APIM which is going to cost 1,000 out of pocket. Safety concerns: I have to navigate using my phone which is a distraction while driving, same thing with phone conversation I can be hand free, and I have a major blind spot while backing up because of no camera.
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Mechanicsburg, OH
The contact owns a 2018 Ford Mustang. The contact stated that upon starting the vehicle, the instrument cluster remained blank. The contact stated that he turned off and restarted the vehicle several times however, the instrument cluster remained blank. The dealer was notified of the failure and informed the contact that the vehicle would be repaired at his own expense. The manufacturer advised the dealer and informed the contact that his vehicle was not included in NHTSA Campaign Number: 19V076000 (Electrical System). The vehicle was not diagnosed or repaired. The failure mileage was approximately 19,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD MUSTANG- Richmond, VA
Battery terminals on this and other ford models corrode to the point of breaking electrical connection possibly disabling vehicle. Ford does not want to fix issue and says whole wiring harness requires replacement to repair. Battery is often replaced and terminal cleaned but it comes back. They try to put off repairs long enough to get it out of warranty. F150 ford pickups have same issue. Corrosion advances so far as to break battery cable clamp. It is generally the positive clamp. Problem is so common that aftermarket manufacturers have issued redesigned replacements.
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Spring, TX
10 speed Ecoboost transmission, doesn't stay in gear and delayed shifts causing acceleration problems. Hard shifts, jerking, and hard lunge forward when shifted into Drive. The forward lunge is unstoppable even with the brake fully engaged. Transmission slip when changing gears while driving. Yes, it's available for inspection. Yes, mine and others safety risk are at risk. Yes, the problem has been reproduced and confirmed by a dealer. Inspected by an authorized dealer/manufacturer. NO other warning lamps or messages.
Source: NHTSA WEB SITE -
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2018 FORD MUSTANG- Broadlands, VA
Purchased a used 2018 Ford Mustang 3 weeks ago, just now able to get it registered, and the entire electronic instrument panel cluster (e.g., speedometer, warning lights, etc.) all went fuzzy for a few minutes and then totally failed; now just stays totally dark and unreadable. This is an optional all digital instrument panel cluster with programmable color that was a $2,200 option when new. I read online in car forums reports of many others having the same exact issue with the optional 2018 Mustang digital instrument cluster failing and going dark some within weeks of the car being new, and there was a recall on this instrument panel going dark for the 2019 model year. I saw an online post where a driver is driving for 6 months without the speedometer or warning lights functioning because of the repair cost being more than $2000. I got a quote from a Ford dealer for my repair today: $2396.00. This car is less than 5 months out of bumper-to-bumper Ford warranty and under the 36,000 miles limit at 30,383. This appears to be a known and apparently frequent safety issue so I thought Ford customer support might help me out but on calling them today they said they cannot do anything to help. They expect me to pay the $2396.00 for repairs with no assistance for what looks to be an inherent safety defect.
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- San Diego, CA
Passenger door becomes unlatched and the door open light comes on at high way speeds. I have to stop, open the door and slam it shut. It happens repeatedly.
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Charlotte, NC
My digital dashboard has not been working for a year now, it’s a black screen. I am also having problems with my fuel pump. I can’t fill my car all the way up with gas or else my car will not start.
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Houston, TX
Instrument cluster went black. Can’t know what speed I’m driving or anything. Have seen some people reported this issue.
Source: NHTSA WEB SITE -
2018 FORD MUSTANG- Augusta, GA
The passenger door become unlatched while driving. This happened on numerous occasions.
Source: NHTSA WEB SITE