2001 FORD MUSTANG Complaints

RIGHT REAR BRACKET WHICH IS WELDED TO FLOOR PAN AND CONNECTS REAR AXLE HAS HAD A WELD FAIL AND SUBSEQUENTLY CRACKED THE BRACKET. FORD WAITING FOR FACTORY SERVICE REP TO VISIT TO DETERMINE FAILURE CAUSE AND REPAIR PROCESS. CAR MAY BE UNAVAILABLE FOR OVER A WEEK. *NLM

FOLLOWING SAFETY REPORT WAS FILED WITH FORD MOTOR COMPANY ON-LINE: ========================================= THE FORD RIGHT FRONT INNER BREAK PAD SEPARATED FROM ITS METAL BASE AND CAUSED DAMAGE TO THE ROTOR. I WAS ABLE TO IDENTIFY THE BREAK PROBLEM WHEN I STARTED HEARING A ROUGH METAL SOUND. I HAD A PRIVATE TECHNICIAN TO REMOVE THE BREAK PADS AND ROTOR IMMEDIATELY. THEN TOOK IT AND SHOWED IT TO THE FORD DEALER SWANSON FORD IN LOS GATOS, CALIFORNIA. THE DEALER WAS RELUCTANT TO ACCEPT THE FACT THAT THE BREAK PAD WAS SPLIT APART, HE HAS INSISTENT ON IT WAS PAD WEAR. I DO NOT BELIEVE THE FORD DEALER TECHNICIAN, IT IS VISUAL AND VERY NOTICEABLE THAT THE BREAK PAD HAS SPLIT APART FROM ITS METAL BASE, IT WAS NOT A WEAR OUT DOWN TO THE METAL BASE. THIS IS UNSAFE AND MAY CAUSE UNNECESSARY ACCIDENTS. THE SAME PROBLEM MAY HAPPEN TO OTHER DRIVERS TOO. THIS IS WHY I AM INSISTING ON A FACTORY REPRESENTATIVE TO GET BACK TO ME IN A VERY SHORT TIME. DUE TO SAFETY REASON I WILL HAVE NO CHOICE TO TURN ALL THE EVIDENCE TO THE NATIONAL TRANSPORTATION DEPARTMENT IF FORD CORPORATION DOES NOT COME FORWARD TO INVESTIGATE THE PROBLEM AND PAY FOR THE ADDITIONAL DAMAGES CAUSED DUE TO MALFUNCTION OF THE BREAK PAD ASSEMBLY. I WOULD LIKE YOU TO CONSIDER PROPER IMMEDIATE ACTION REGARDING THIS MATTER, AND I WOULD LIKE A FORD FIELD ENGINEER TO LOOK INTO THE MATTER NOT A TECHNICIAN OR A MECHANIC FROM A FORD DEALER, SPECIALLY NOT ANYONE FROM THE SWANSON FORD IN LOS GATOS CALIFORNIA. YOUR IMMEDIATE REPLY IS EXPECTED UPON RECEIPT OF THIS EMAIL. I RECOMMEND YOU CONTACTING MY FATHER [XXX] WHO IS THE CO-SIGNER ON THE CAR. HIS EMAIL ADDRESS IS: [XXX] AND HIS CELL NUMBER IS [XXX], HOME NUMBER IS THE SAME, THE CAR IS REGISTERED AT THE SAME ADDRESS, TO THE MY FATHER'S ADDRESS AT: [XXX]. SINCERELY, [XXX]. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLE'S HOOD WAS TWO SMALL WHICH CAUSED THE ACCELERATOR CABLE TO RUB AGAINST IT. THE HOOD WAS REPLACED BUT PROBLEM STILL EXIST. *NLM

AT 7,853 MILES, THE ENGINE STARTED MAKING A KNOCKING NOISE. UPON CHECKING THE DIP STICK, THE STOCK WAS TWISTED OUT OF SHAPE, GIVING A READING OF MORE OIL THAN NEEDED. THE FIRST SERVICE CENTER THAT I TOOK THE CAR TO STATED THAT THE CAR HAD 1 QUART OF OIL, AND COULD BURN 1 QUART OF OIL PER 1,000 MILES WHEN NEW (NOWHERE WAS THIS NOTED IN OWNER'S MANUAL, WHICH RECOMMENDS OIL CHANGES EVERY 5,000 MILES). OIL CHANGE WAS PERFORMED, WHICH DID NOT REMEDY THE SITUATION. THE NEXT DEALER THAT THE CAR WAS TAKEN TO IDENTIFIED THAT THE #8 BEARING WAS WORN, WHICH REQUIRED THE ENGINE TO BE REPLACED. FORD WOULD NOT HONOR THEIR WARRANTY, NOR WOULD THE DEALER OR THE CUSTOMER SERVICE CENTER IN MICHIGAN ANSWER ANY OF THE OWNER'S QUESTIONS, EXCEPT THAT THEY WOULD NOT COVER THE ENGINE. OWNER WAS LEFT PURCHASING A NEW ENGINE ON THEIR OWN.*JB

THE FRONTAL SEAT BELT HAS A LOOP AND WILL NOT RETRACT BACK TO THE SPACE AND WILL GET STUCK. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

CONSUMER STATED WHILE VEHICLE WAS PARKED UP HILL WITH PARKING BRAKE ENGAGED WITHOUT ANY INDICATION VEHICLE ROLL DOWN HILL. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS

THE AIR BAGS IN MY 2001 FORD MUSTANG GT, DEPLOYED WITHOUT CAUSE. THERE WAS NO IMPACT OR SUDDEN STOP. THERE WAS NO REASON FOR THEM TO DEPLOY. FORD SAYS IT THAT THEY DEPLOYED FROM AN IMPACT, YET THERE IS NO DAMAGE TO THE VEHICLE. THEY WOULD NOT COVER IT UNDER WARRANTY AND I HAD TO GO THRU MY INSURANCE COMPANY TO GET THEM REPLACED.

CONSUMER WAS REAR-ENDED BY ANOTHER CAR TRAVELING APPROXIMATELY 40-45 MPH, WHICH CAUSED CONSUMER'S VEHICLE TO HIT ANOTHER MOTORIST. DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. TS. CONSUMER AND OCCUPANT SUFFERED NECK, BACK, SHOULDER AND KNEE INJURIES.*JB

CONSUMER WAS INVOLVED IN ACCIDENT YET THE AIR BAGS DID NOT DEPLOY, THE DRIVER AND A PASSENGER SUSTAINED SERIOUS INJURIES FROM THIS ACCIDENT, THE VEHICLE WAS TOTALED. NLM

CONSUMER STATES THAT WHILE DRIVING OVER 40 MPH AND APPLYING THE BRAKES, THE STEERING WHEEL WILL ROCK SIDE TO SIDE VIBRATING HEAVILY AND IT WILL BECOME HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER HAS BEEN NOTIFIED. MR THE CONSUMER STATES WHILE BRAKING TO A NORMAL STOP, THE VEHICLE UNEXPECTEDLY WILL PULL TO THE RIGHT. AT VARIOUS SPEEDS NAVIGATING A SLIGHT RIGHT TURN, THE VEHICLE PULLS TO THE LEFT IF YOU TOUCH THE BRAKE PEDAL. THE CONSUMER NOTICED A PUDDLE OF LUBRICANT UNDER THE VEHICLE AND SAW THAT LUBRICANT WAS SPRAYED ALL ABOUT THE CHASIS. FORD REPLACED THE HYDRAULIC BRAKE BOOSTER. THE VEHICLE CONTINUED TO PULL. THE DEALER ARE UNSURE OF EXACTLY WHAT THE PROBLEM WAS, THEY ALSO CHECKED A BULLETIN WHICH STATES CHECK THE ALIGNMENT, WHICH WAS RESET-WAS OFF, AND THE REAR AIR PRESS TO 25 PS. THE CONSUMER DOESN'T DRIVE THE VEHICLE FAR SINCE THEY NEVER FOUND THE PROBLEM. *SCC